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  • Andrew Christian

Andrew Christian

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Overview

Andrew Christian has a rating of 2.3 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Andrew Christian most frequently mention customer service problems. Andrew Christian ranks 659th among Men's Clothing sites.

  • Service
    9
  • Value
    9
  • Shipping
    10
  • Returns
    5
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
2
Neutral
– 0
Negative
0
Andrew Christian product 0
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What reviewers want you to know

Positive highlights

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Critical highlights

  • My suggestion is to enjoy watching the models at Andrew Christian but avoid buying thier product.
  • Words cannot describe the poor customer service from this incredibly incompetent group.
How would you rate Andrew Christian?
Top Positive Review

“Xmas Mystery 3 Pack”

Drew F.
12/1/23

First time ordering from AC. Pleasantly surprised. Not underwear I would normally choose. Was fun waiting to get them not knowing what I would get. The boxer and the brief are quite see thru. The quality seems good and the colours really pop. Received my order within reasonable time. I would probably order again in the new year. Thanks Again! Happy Undies!

Top Critical Review

“What a shame!”

Fabio M.
12/12/21

It's unacceptable that I made a purchase ( *******030)at the end of september and more than two months later i don't have the goods! You never sent the package to me and you don't refund my money back! I feel cheated! What a shame!

Reviews (38)

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Reviews that mention popular keywords

andrew christian (13) customer service (17)
Thumbnail of user michaelc1396
Michael C.
1 review
2 helpful votes
“Sorry but website and firm getting worse”
November 13th, 2018

Long time customer of AC but just recently having problems with the website when ordering - and it seems totally unable to deduct two vouchers or credits - Also recently shipping by UPS has taken a ridiculous amount of time and items have got no farther than LA for weeks with no explanations Sorry but they have lost a good customer of 3 years + fed up with delays and useless website - Cant understand as order from several overseas sites whose ordering is straight forward and delivery fast no matter how far the distance Sorry AC ur Staff and delivery partner need a good kick in their pouches!

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Helpful  (2)
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Thumbnail of user mattheww70
Matthew W.
1 review
4 helpful votes
“Disappointed”
October 21st, 2016

Ordered a bunch of mystery underwear... only to receive 4 of the same pair. Why would anyone want more of the same pair of underwear. Still no response from the customer service reps.

Helpful  (4)
Thank you

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About the business

For information on how to sponsor Andrew Christian videos e-mail jeff@andrewchristian.com Interested in booking Andrew Christian Models for your event? E-mail freddy@andrewchristian.com http://www.andrewchristian.com/index.php/terms-of-use/...

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