• AnchorPumps

Overview

AnchorPumps has a rating of 4.63 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. AnchorPumps ranks 23rd among Industrial Supply sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
See all photos
How would you rate AnchorPumps?
Top Positive Review

“Outstanding Company”

Connor S.
6/8/22

Questions answered quickly regards to spares. Delivered quick. Really helpful team. I will be using the company for all my spares.

Top Critical Review

“Good company but problems with there suppliers”

Ian C.
8/19/19

Anchor Pumps, great company unfortunately they sell products that that in my opinion fail to match there ethos. Spoke to staff they recommended a Grundfos Unilift AP 35. 40. 06. A1,240v Submersible pump for dirty water. It was expensive but I was lead to believe that this would handle the job and if a problem back up was the best. 4 months after purchase it stopped working. Warranty was requested and the pump was collected the next day. After 7 days I started to chase as I had heard nothing and when the pump was broken the underground tank was full and it's not like it could get fuller. It took 6 phone calls to Anchor pumps to eventually get a response from Grundfos so because of my continued chasing this may have been the reason for their refusal of warranty. It's not like you can check there claims as they charge £120.00 to return it. In my opinion they no the value of the scrap parts and that us the reason for the charge. I would not recommend a Grundfos pump to my worst enemy, I have since started looking at reviews and find a number of people suffering similar problems. The best thing for anchor pumps would be to stop selling and only recommend products that work.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user connors127
1 review
0 helpful votes
June 8th, 2022

Questions answered quickly regards to spares. Delivered quick. Really helpful team. I will be using the company for all my spares.

Products used:
Grundfos cri mech seal

Service
Value
Shipping
Returns
Quality
Thumbnail of user garethr23
1 review
0 helpful votes
June 8th, 2022

Came to service sewage pumps on our site. Great engineers, all sorted with no drama. Turned when they said they would.

Products used:
Service

Service
Value
Quality
Thumbnail of user alfiec5
4 reviews
2 helpful votes
November 7th, 2014

Purchased a Grundfos Alpha2L from Anchor Pumps and they helped me out greatly over the phone, answering a few questions I had about fitting.

Very happy customer. Very helpful company and staff, happy to recommend.

Thumbnail of user ianc190
1 review
1 helpful vote
August 19th, 2019

Anchor Pumps, great company unfortunately they sell products that that in my opinion fail to match there ethos. Spoke to staff they recommended a Grundfos Unilift AP 35. 40. 06. A1,240v Submersible pump for dirty water. It was expensive but I was lead to believe that this would handle the job and if a problem back up was the best. 4 months after purchase it stopped working. Warranty was requested and the pump was collected the next day. After 7 days I started to chase as I had heard nothing and when the pump was broken the underground tank was full and it's not like it could get fuller. It took 6 phone calls to Anchor pumps to eventually get a response from Grundfos so because of my continued chasing this may have been the reason for their refusal of warranty. It's not like you can check there claims as they charge £120.00 to return it. In my opinion they no the value of the scrap parts and that us the reason for the charge. I would not recommend a Grundfos pump to my worst enemy, I have since started looking at reviews and find a number of people suffering similar problems. The best thing for anchor pumps would be to stop selling and only recommend products that work.

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The UKs leading industrial and domestic pump supply company - www.anchorpumps.com

Company Representative

Thumbnail of user amyp26
Amy P.

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