They are very helpful and quick to act on questions and queries. A professional service with detailed and up to date information. Highly recommended.
My trip to Seychelles with AMI Travel was nothing short of amazing! Sharlen, my account manager, went above and beyond to ensure everything was perfect. From the moment I inquired about the package to my return home, the process was seamless. I highly recommend AMI for their professionalism and attention to detail.
Dear Amogelang F,
Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with AMI Travel! We're thrilled to hear that your trip to Seychelles was amazing and that Sharlen provided exceptional service. It's our goal to make every journey seamless and memorable, and we're delighted that we could achieve this for you. Your recommendation means the world to us, and we look forward to assisting you with many more incredible adventures in the future!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I have received positive responses in all my applications. I found them very helpful and professional. I would recommend them to anyone
Dear Shongedza Y,
Thank you for choosing AMI Group of Companies as your desired service provider. I'm pleased to hear that you have had such positive experiences with our applications. Receiving positive feedback is always rewarding, as it validates the hard work and dedication of our team. We strive to provide helpful and professional services to all our users. I appreciate you taking the time to share your recommendation - it is valuable feedback that helps us continue improving our offerings. Please don't hesitate to reach out if you have any other comments or need further assistance. We are committed to maintaining the high level of service you have come to expect.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I traveled to Istanbul with AMI Travel, and Mariame went above and beyond! She upgraded my flight to Business Class at no extra cost. The experience was beyond what I had imagined. Will definitely use their services again.
Dear Rebecca M,
Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with AMI Travel and highlighting Mariame's exceptional service! It's heartening to hear that your trip to Istanbul exceeded expectations, especially with the surprise upgrade to Business Class. We truly appreciate your kind words and look forward to assisting you with future travel plans. Safe travels!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
The response is quick and consultants are professional
Dear Eva T,
Thank you for choosing AMI Group of Companies as your desired service provider. Thank you for your feedback! We're glad to hear that you find our response times quick and our consultants professional. If you have any specific questions or need further assistance, please don't hesitate to reach out. We're here to help!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I had a great experience. The flights were much less expensive than any other agency, including the carriers. I was treated very expeditiously and courteously. I would highly recommend this service for finding reasonable travel packages
Dear Pheijna R,
Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience and found our services both cost-effective and courteous. It's our goal to provide excellent value and efficiency, and your recommendation means the world to us. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels on all your future adventures!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
Will recommend them. They really helped us and we are glad we came across them.
Dear Musu C H,
Thank you for choosing AMI Group of Companies as your desired service provider. Thank you for your recommendation! We're pleased to hear that they were able to assist you effectively. If you have any specific experiences or details you'd like to share about how they helped, it could be valuable for others considering their services. If you need any further information or assistance, feel free to reach out.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
It was an excellent experience at AMI Group. I had great support from the team during the entire process. They have been very genuine and co-operative towards me
My experience with them was great. Got my travel packages, at a very affordable price.
Sometimes, communication becomes at an issue, maybe it's because they are short of staff and dealing with lots of people. However, my trip was well planned, and had absolutely no issues, so yes, at the end of the day, they delivered what I paid for, so 5 star well deserved.
I will use them again, and recommend them.
Using AMI greatly improves the convenience of my trip. They have reasonable prices and provide excellent service. In addition to providing you with all necessary travel information, they will also do your check-in.
Dear Stephen L,
Thank you for choosing the AMI Group of Companies as your desired service provider. Thank you for sharing your positive experience with AMI! We're glad to hear that our services have made your trip more convenient. We strive to provide reasonable prices and excellent service to ensure that our customers have a smooth travel experience. It's great to know that we've been able to meet your expectations by not only providing essential travel information but also assisting with the check-in process. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I had an amazing experience with AMI Services. Their team has been extremely proactive, knowledgeable, professional and diligent. Follow ups were frequent and productive, and very helpful in understanding the process and any tricky situations that arose. Thank you so much
Dear Simon N,
Thank you for choosing the AMI Group of Companies as your desired service provider. Thank you very much for your kind and appreciative words. We are pleased to hear that you had an amazing experience with AMI Services. Our team works diligently to ensure excellent service delivery, and it is always rewarding to receive positive feedback like yours. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
Was a wonderful experience. They were very helpful in setting up our Honeymoon. I would highly recommend them to anyone looking to have an experience like no other! They are knowledgeable, accommodating and worth every second!
Working with AMI Group was an absolute pleasure. They responded to my queries incredibly quickly and I got my visa in record time. It was the smoothest process I've ever gone through, and I'm so grateful for the help they provided. Highly recommend!
Dear Kristie D,
Thank you for choosing the AMI Group of Companies as your desired service provider. Thank you for sharing such positive feedback about your experience with AMI Group. We greatly value your satisfaction and it brings us joy knowing that we were able to assist you efficiently and effectively. Our team works diligently to provide prompt responses and smooth processes, so it's rewarding to hear that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
Rose was really helpful, which I truly enjoyed. I was able to acquire tickets at a far lesser price than those given by other online ticketing services.
For my limited budget, I believe it is a good value.
I wouldn't give them even one star. I engaged AMI in December 2022 for the Australia migration service. There was no movement at all on my application for over half a year. My Account manager, Monica kept telling me that it was out of her hands. I eventually gave up and requested for a refund. When the refund didn't come I wrote a review here that they didn't like. They contacted me and told me in no uncertain terms that I should take down my review or I would not be getting my refund. I obliged and took down the review. Two months later I'm still battling to get my refund. They don't reply emails, the phones don't get answered. The Sales Rep at the Harare office, Max always says 'I will follow up with the finance office'. Its been FIVE months since I asked for my refund and any hope of ever getting it is fading away. Its been a year since I engaged AMI for the migration service. I must say it's a very intricate SCAM. If you engage them, it will end in tears.
Dear Adrian M,
Thank you for choosing the AMI Group of Companies as your desired service provider. Your refund couldn’t be processed because you were in breach of the Terms and Agreement of the Service Level Agreement (SLA), which you were of legal age, in good health, sound state of mind, and had all legal rights to sign.
Secondly, let me clarify that AMI Education and Visa Services, a Subsidiary of the AMI Group of Companies is NOT THE EMBASSY, CONSULATE, or IMMIGRATION AUTHORITY. We do not GRANT or APPROVED Visas. We are simply a Visa Consultancy, that help or aid you in your visa application process, by providing step by step guidance and expert documentation filing. We have no control over the decision-making process, neither do we have control over the processing time. Embassies, Consulates or Immigration authorities may take up to 2 years to decide on a Visa application depending on the visa type, visa kind, documents submitted, etc. Visa Applications are reviewed on a case-by-case basis, hence individual circumstances greatly affect the visa application timeline and outcome. All we can do is help with the pre-submission process, and once your application is submitted, there's nothing else we can do moving forward, and this disclaimer is clearly stated within the Agreement you signed.
WE DON'T GRANT VISAS, and DON'T HAVE CONTROL over how long the relevant authorities take to APPROVED A VISA.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
My Account manager Monica always had one response. "Wait". I was very disappointed with their service. They kept my money for a year with zero movement on my Australian dream. I asked for a refund after 10 months, its nearly 3 months since I asked, I still haven't received it. Their sales pitch is very impressive but the service you get afterwards is extremely disappointing. I doubt very much if the positive reviews here are from actual clients. If you are going to engage AMI, tread carefully, it will end in tears.
Tanaka is absolutely amazing! I contacted her at the advice of a friend and quickly realized I was in good hands. She was extremely professional, trustworthy, patient and knowledgeable. She responded to my emails or calls promptly whenever I had questions and really took the time to walk me through the entire process. I highly recommend AMI Group services to anyone!
Highly recommended. Excellent customer service. Extremely helpful, friendly and willing to jump through hoops for their customers until they are 100% happy with results and get exactly what they asked for. Absolute pleasure to work with Rose. Thanks for the high level quality products and speedy delivery thereof.
Dear Luba S,
Thank you for choosing the AMI Group of Companies as your desired service provider. Well, it sounds like Rose deserves a standing ovation!
Rahim of AMI was extremely professional and efficient in searching and obtaining two business class tickets for me to escort my 75 year old mother to Rome (on her bucket list). He was so accommodating and suggested we try non-stop flights for travel ease on behalf of my mother. I will definitely recommend Rahim and AMI to anyone wanting to fly business class, domestically or abroad. Thank you so much for you help. I had been searching multiple travel agencies and airline websites for almost a month until I decided to give you guys a try from Instagram.
Dear Bongani N,
Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with Rahim and AMI! We're thrilled to hear that he was able to assist you efficiently and thoughtfully in planning this special trip for your mother. It's heartwarming to know his recommendations made the process easier and more comfortable. Your recommendation means a lot to us, and we truly appreciate your trust in our services. Wishing you both an amazing journey to Rome filled with unforgettable memories! Please feel free to reach out if there's anything else we can do for you. Safe travels!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
Their services are not only incredibly affordable, but they also provide top-notch quality. My experience with my Travel Manager, Rahim, was truly outstanding. He went above and beyond to ensure that my trip was seamless and enjoyable. What impressed me the most was his availability - he was there for me 24/7 throughout the entire duration of my journey. I have already made three bookings with AMI Travel, including one for this year in December, and two for next year in June and September respectively. If you're looking for a travel agency that offers great value and exceptional customer service, look no further than AMI Travel!
Dear Masuku A,
Thank you for choosing the AMI Group of Companies as your desired service provider. Look no further than AMI Travel. They'll make your travel dreams come true while keeping your wallet happy. And let's be honest, having a Travel Manager named Rahim who is available 24/7 is like having a personal genie granting all your travel wishes! So go ahead and book those trips with AMI Travel - they'll take care of you like family (the kind of family that doesn't argue over whose turn it is to do the dishes). Bon voyage!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
Plan your trip with AMI Travel...guys are awesome...they really understand our needs... Trokon and Jeremiah did a great job... Trokon especially helped me throughout our ticketing process with all the necessary travelling procedures...made our journey smooth...pleasant... thanks...
Overview
AMI Group of Companies has a rating of 4.3 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMI Group of Companies most frequently mention account manager, visa services and customer service. AMI Group of Companies ranks 52nd among Business Services sites.
The views and opinions expressed in customer reviews posted on this site and/or our website are those of the reviewer alone, and do not reflect our own.
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Dear T Anesu Z,
Thank you for choosing AMI Group of Companies as your desired service provider. We grateful for your kind words. Our team works hard to provide the best possible service, and it's rewarding to hear that their efforts have made a difference for you.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies