AmeriGlide has a rating of 3.1 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmeriGlide most frequently mention stair lift, and sales rep. AmeriGlide ranks 5th among Mobility Aid sites.
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I purchased a Rave2 stair lift and was advised to contact the installer when the item arrived. I called the installer the day before the stair lift arrived and left a voice mail requesting he call. I left multiple messages to np avail. After 5 days and multiple calls to the installer and Ameriglide the installer sent me a message saying it would be 8 days before he could come out. When I contacted the installation company, the female I spoke with was very rude. She said there were no other installers on my area and I would have to wait for him to call and abruptly hung up. I had to contact someone on my own to get the stair lift installed before my wife was discharged from a rehab center. So far my calls to Ameriglide have not been answered. My itemized bill clearly states $599.00 for installation. Since I had to go with someone else, I'll see what they say about getting a refund for the installation.
I have been tracking others since I was stung hard ($8000 to complete by others) by them. They still will not call me back and has told their sales department to not answer any of my calls. Not that you reach anyone anyway. The true owner in their words is MIA and they have no way to contact him/her. To take advantage of us seniors knowing most will not put up a fight. Please read the countless bad reviews. There is a company out there (A USA Company) that will service our needs ten times better! Starts with a "B". Best to you all with needs like this our insurance company or family pays out...
I purchased a Rave2 stair lift and was advised to contact the installer when the item arrived. I called the installer the day before the stair lift arrived and left a voice mail requesting he call. I left multiple messages to np avail. After 5 days and multiple calls to the installer and Ameriglide the installer sent me a message saying it would be 8 days before he could come out. When I contacted the installation company, the female I spoke with was very rude. She said there were no other installers on my area and I would have to wait for him to call and abruptly hung up. I had to contact someone on my own to get the stair lift installed before my wife was discharged from a rehab center. So far my calls to Ameriglide have not been answered. My itemized bill clearly states $599.00 for installation. Since I had to go with someone else, I'll see what they say about getting a refund for the installation.
Products used:
Stair lift
We design a 2 story system with 90 degree stops top, three 180 degree turns in between and a short 90 degree bottom to fit the built in stairwell. It took a few weeks more than they estimated, but Ameriglide team came through for every task. The kitted unit arrived on a 750 lbs. pallet air freighted from UK and delivered to our driveway in Virginia 2 days later. The install team were skilled and worked very hard to install very carefully with no mistakes. I ended up with a great system I am using many times per day since installed.
Bought a curved stair lift and have had it about 3 months now. A somewhat long process as they had to send a tech to measure our stair case, make a CAD for our approval, then custom manufacture the unit for our home. The actual lift arrived about 30 days after we placed the order and they showed up a week later to install it.
Have to say it works perfect and we can now relax knowing our mother will not fall down the stairs. Outstanding product and would do it again.
I contacted Ameriglide online after having no success with our local medical equipment provider in locating a reasonably priced outside stair lift installation. They were very friendly, informative, and reassuring. The local contractor they provided did an excellent job and the lift was installed quickly, efficiently, and $2000 cheaper then the local estimate. It works perfectly - even in our recent power outage of hurricane Irma - and we're 100% satisfied. Pat Osborn
The engineering is excellent. The instructions are very understandable. Customer service is outstanding. The salesman, Sean, was extremely knowledgeable and helpful. I installed it myself without a problem. Eventually, I will replace the bolts and screws with stainless since I am in a salt air environment. I took the extra step of placing wood spacers between steps and rail for extra stability. Rock solid product!
We ordered our stair chair, arrived promptly. My husband and a friend installed it. It works great and will keep our upstairs area availalable for years to come. We are very pleased with our purchase.
I ordered the stair lift Horizon. It was deliver timely and was installed within two days. The installers were friendly and competent. The product is comfortable and works as advertised; i like the built-in safet features and the smooth operation.
The rep. Chris Johnson was friendly and made the entire purchase and install a breeze. I am a very satisfied customer and would highly recommend AmeriGlide to anyone who needs a quality, comfortable and affordable stair lift system.
Had excellent results with a complex installation. Great response from the Ameriglide people in Raleigh, NC. Very helpful from day one with all questions answered directly. Tres was very helpful in selecting the system to install in my application. Did have a small problem with rail lengths in original shipment but that situation was solved immediately with new rails shipped in two days. Final installation was a breeze and all is working great.
Thanks Ameriglide.
Very happy with our purchase. My elderly mother loves the customed size lift chair. She is a woman about 5'2" and 200lbs. She has to keep her legs elevated regularly for better circulation. This chair offers her plenty of room and the infinity position allows her to elevate her feet without always having to recline. The longer warranty makes me feel more comfortable that this chair will last. I highly recommend this product!
I am a general contractor and not familiar with lift systems so I had my elevator sub contractor figure all that was needed to do the job. He spoke with the sales rep until we were satisfied that we would have everything that was needed to do the job.
The order was submitted. We received the lift within the time frame that we were told with nothing missing and no damages from shipping. The lift was installed in one day and the owner was thrilled. I would use AmeriGlide again.
I am very pleased with the service from Ameriglide The salesman was very helpful and answered all of my questions. I would recommend this company to anyone Thanks TImothy Worley for all the help And also they got the order out quickly
My stair lift came on time with all parts intact and installation guide that made it easy to install. Vince, my salesman was very helpful and patient. Unit works fine and has taken a lot of worry over my mom using the stairs.
A STURDY, WELL DESIGNED PRODUCT. DELIVERED ON TIME, AND WELL PACKAGED. WRITTEN INSTRUCTIONS WERE WOEFULLY INADEQUATE.
IF NOT FOR (YOU TUBE) VIDEO, AND YEARS OF EXPERIENCE AS A RED NECK ENGINEER, I WOULD NOT HAVE BEEN ABLE TO GET IT INSTALLED.
I ALSO CALLED EDDIE (THE VIDEO STAR) A COUPLE OF TIMES. HE WAS EXTREMELY HELPFUL. THE LIFT WORKS WELL, AND AT HALF THE COST OF A SIMILAR UNIT INSTALLED BY NEAREST DEALER.
I bought a used one for my wife, on line, and had it installed by a long time trusted local contractor (never done one) in 1/2 day. He'd had to come back to run an electric line for it later.
Unit, shipping, install, and electric work was less than Ameriglode unit new and is perfect. The previous owner had passed and her son-in-law sold to us.
AmeriGlide has quite a diverse selection of stair lifts, We looked and called and looked and called a whole bunch of folks in our quest for a durable, reliable and affordable stair lift.
This is our second lift. Our first one (14 years ago), I Installed. Now at 81 yrs. Old, we opted to have it installed. Great decision, my wife says!
Called Sean Graham at AmeriGlide Inc. in Raleigh, NC.
Sean was very helpful, answering all our questions and concerns. With his help we want with the "RAVE " stair lift. The price he gave us when we first called was the price we paid when it was installed a month later!
The installer, Mr. Ronald Thornton, came (right on time) to install our lift and had it installed in less than 2 hours from the time he knocked on our door to.the time he waved as he left for another installation.
This lift every thing the advertising say it is. Battery operated, so it works even without power. Smooth operation and quite quiet.
We live in a Condo that is 17 stairs up when we come out of our garage so it is quite necessary now!
If you are considering getting a lift, We would highly recommend getting the "RAVE" from AmeriGlide.
Bob and Jeanne
The ameriglide came on time with all parts. It took a few hours to install but was not difficult. It works wonderfully! The only thing we wish is that the chair swiveled at both ends on the rail. It has taken the stress out of going up and down our steps.
We highly recommend this product.
LOVE THE WHOLE EXPERIENCE WITH ORDERING THIS CHAIR FROM AMERIGLIDE, NICK WAS VERY HELPFUL. FOLLOWED UP ON EVERTHING. VERY COMFY CHAIR AND EASY TO USE. ADDED PLUS IT'S MADE IN AMERICA. I CHECKED MANY PLACES FIRST BEFORE BUYING. THIS WAS THE BEST. FREE SHIPPING WAS A PLUS.
I read reviews on everything before I make a purchase. I did not do so in this case because I needed something right away. My husband has Vascular Parkinsonism and his walking/gait is very unsteady. On July 4,2017 he fell off the back of a golf cart (we use it for our neighborhood - not golf). He landed on his right foot at an angle and broke the distal ends of the tibia and fibula in 3 places total. He had surgery to insert plate and pins and is in a cast for about 7 weeks with NO weight bearing on the broken leg. We live in a townhouse that has a drive under garage so there is a flight of stairs just to get up to the main part of the house where family room/kitchen/dining rooms are. I called Ameriglide and spoke with a man named Jaden and he was an exceptional sales person. I ordered the stair lift chair and it was installed a few days before my husband came home from rehab after 3 weeks. It was all under $3000 - including installation, parts, shipment, etc. The man who installed in travels all over the southern states and can install these with his eyes closed. He installed it in an hour. It is perfect for someone who can bear weight on one leg or the other or both. It would not work though for someone who cannot bear weight on both legs unless they can be lifted onto it by someone. The man who installed it gave me his personal contact information and will come to repair it whenever I need. He said most problems can be solved over the phone. An elevator would have cost around $28,000 and another dumb waiter type of option would have been $7-10,000. I am more than pleased with this product and also pleased with the sales, installation and quality of the product. I HIGHLY recommend this product.
I called AmeriGlide to talk about a stairlift for my 85-year-old mom. I live out of state, and the rep was exceptionally accommodating in 1) recommending a stairlift for a narrow staircase in a 100-year-old house; 2)making arrangements for expedited shipment at no additional cost; and 3) arranging for the installer to come on a particular day two weeks later when I would be in NJ. The installer was equally accommodating and everything went without a glitch, so unusual in this day and age -- a company that really dedicates itself to customer service. I could not have asked for more, and my mom is thrilled that it is so much easier to live independently in her own home.
Bought their Horizon stair lift and it is very nice. Installed it myself in about 4 hours. Instructions could be improved but adequate. If you have problems with the instructions watch the online installation vide.
Best price for what appears to be a quality stair lift.
We are very pleased with the stairway chair lift that we recently purchased. The customer service was outstanding and we would highly recommend Ameriglide
My brother & I were recently faced with the fact that our mother was in need of a stairlift due to her progressive struggle to climb a flight of stairs in her home. After considerable research, we decided on Ameriglide. They were everything we hoped they would be. Unlike many other companies they put the needs of the consumer first. Cliff was absolutely terrific. Not only did he make the installation work in our slightly custom installation, but his demeanor & work ethic were second to none. My mom now enjoys her stairlift for a very reasonable price & we WILL recommend Cliff & Ameriglide to anyone who may be in need. They are truly looking out for the senior citizens & anyone else who need assisstance. GREAT JOB GUYS.
I purchased a used electric stair lift from Ameriglide and was totally satisfied with every aspect of the purchase. Ordering by phone was easy and delivery was made within 3 days. I installed the unit by myself and found the instructions easy to follow. I did require assistance, as suggested, to carry and position the chair module at the top of the stairs. The unit has worked perfectly since the installation several weeks ago. We use it daily to help my wife get to and from our bedroom. I will point out that installation time is more like 4 hours if working alone; not 2 hrs as advertised.
AmeriGlide manufactures stair lifts as well as wheelchair lifts, vertical lifts, bath lifts, and walk-in tubs. Nationwide installation. 1-800-790-1635.