
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a polarized reputation, with some customers praising the quality and craftsmanship of their leather jackets, especially in terms of style and comfort. However, a significant number of reviews highlight critical issues, including inaccurate sizing, poor product quality, and a lack of effective customer service. Many customers reported difficulties with returns, including high restocking fees and unresponsive communication. Overall, while a minority of customers express satisfaction with their purchases, the prevailing sentiment indicates widespread frustration and distrust, suggesting a need for improved product representation and customer support practices.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The jacket I got was a Tbirds leather jacket from Grease and it turned out great. At first the company was a little scetch but with a little trust it turned out pretty good. Would reccomend
Do not buy a jacket from this company! The jacket is POOR QUALITY and you can see where the jacket was sewn together. Looks like the jacket will fall apart.
Occasionally, I find those things that I know are going to change my life... hair straighteners, TENS units, etc. and I really do love them, but this jacket... I am freaking in love with it. I never want to take it off! I want to buy a backup of it in case some natural disaster happens and I am in the vicinity and it gets ruined. Best purchase ever!
This is quite honestly the best jacket in the world. The quality is fantastic and it is the most accurate representation that I've seen. I haven't taken it off since I got. I came way sooner than I expected, the turn around was very rapid. I got the real leather without the sash. It feels great and fits great. I took my measurements beforehand. The hood can be removed very easily if you so desire, and it still looks like a great quality jacket. I highly recommend this jacket, and to anyone who is hesitant, it is definitely worth the money as I plan on keeping this jacket for a while and just using it everyday.
I absolutely give this jacketmaker 5 stars. It's warm, comfortable, badass, and it fits just right. The inner lining is nice and soft, just as it should be, and the leather on the outside is soft and durable, again just as it should be. The red leather's color isn't quite as vibrant as the picture indicates, but then again the picture indicates it being almost neon. It's a bright red, certainly enough to stand out from the monochrome color palette the rest of the jacket boasts. I did not opt to purchase the vest, so I cannot speak for the quality of it, sadly. I would recommend this jacket to any DC fan, leather jacket fan, or elderly woman passing me on the street.
They steal cosplay images to promote items that arent what they are actually selling and when called out they call for bad reviews to be removed before they will remove said stolen images.
See picture for more details.
This website steals photos from people and edits them to appear like actual modelling photos.
I am more then satisfied with my order.
I would have given it a fifth star if it didn't take a month for me to get my jacket.
Nevertheless, I would 100% purchase more items from them.
The quality of my jacket is amazing, real fine leather.
I can't wait to purchase another jacket from them.
One of the best experience i had in a life time... no one makes the leather jacket better!
Size was good! Leather was quality! And the design was exactly in the photos.
Loved that pakistani leather! And the shipping was like as if i ordered within the US! Five stars. Definitely will buy again and keep buying! Thanks soo much :)
I ordered a XXL leather shearling. I paid extra for real leather and what I got today was an absolute joke. The coat is definitely not leather and I'm a woman and I wear a US size 8 in womens and the jacket fits me. The inside is not real shearling fur. It feels like a cheap carpet. I could kick myself. And of course no response to email or inquiries. I will be sending a formal complaint to Customs because the information that was provided on the customs form is fraudulent. It said that they sent it as a gift and that it only had a 10.00 value. I paid 199.00 but $10.00 is what I should have paid.
Purchased a coat from this site that was hugely inferior in quality and completely different from the coat advertised.
Vendor initially refused to respond to my communications, then tried to refuse return, then offered a $20 refund on a $219 coat.
Finally agreed to a return, then refused to acknowledged the coat HAD been returned despite proof if delivery from the royal mail.
I finally received a partial refund after 5 months of chasing for my money back.
An utter disgrace I would recommend you avoid at all costs
Answer: They showed promise and I gave them a chance and they came in clutch
Answer: It is legit and the jacket is very real and leathery