Americanairlines-reservation

I have special dietary restrictions, so meal reservations take priority when flying. I have two complaints re this matter.

1. Due to faulty and misleading wording/information stated on website re meal reservation for flights, we are all wasting time. When contacting live reps, we are given inconsistent information. See below for reference:

Site AND app state, in this exact wording:
You can reserve a meal beginning 30 days (and up to 24 hours) before your flight.
Available within 30 days of departure
EVERY time Ive come across this issue, Im told its not available to reserve yet, even though its been 30 or less days prior to flight.
Web techies could save us (and AA reps) time by adjusting this information to read less misleadingly. Idea:

"You can reserve a meal up to 24 hours before your flight. (In select cases, this option may be available as early as 30 or less days before departure.)"

Ive contacted them several times about this over the years. Nothing has changed.

2.They never have vegan options, only vegetarian. Most reps seem to not know the difference between the two. When I have had to speak with one over the phone, many times, Im given attitude, as if Im simply being picky and a nuisance. Veganism is more than just a diet - it's an entire lifestyle, much like religious restrictions, such as kosher. I wonder if religious restrictions are given the same impatient attitude. I doubt it. Whats the problem with people who arent vegan getting so threatened with veganism?

Im not preaching to them or trying to convert! Live and let live with respect.

Solution: provide vegan options.
Again, multiple times requests on this.

No change. AA doesnt actually care about individuals, only their money.