We had been thinking about a reverse mortgage and reached out to a couple of companies when we contacted AAG and encountered a wonderful person named Aline Simon. She made everything crystal clear and help us navigate through the process with care, concern and speed! This was the best mortgage process we have ever been through and we would enthusiastically recommend that anyone contemplating a reverse mortgage to just start with AAG. No need to look anywhere else. They are AWESOME. Thank God we found them.
Took me over 30days, speaking to at least a dozen employees to get AAG to rectify not following disbursements in accordance with theHUD closing statement. Some people, including a department head, would not return my calls after I left "important messages. Most of the time the reps just had me call or transferred me to another person. I have compiled, in chronological order, my SAGA and would share same with any AAG Official!
We had been thinking about a reverse mortgage and reached out to a couple of companies when we contacted AAG and encountered a wonderful person named Aline Simon. She made everything crystal clear and help us navigate through the process with care, concern and speed! This was the best mortgage process we have ever been through and we would enthusiastically recommend that anyone contemplating a reverse mortgage to just start with AAG. No need to look anywhere else. They are AWESOME. Thank God we found them.
Products used:
Reverse Mortgage
My home was paid off completely, and I wanted to perk it up a little, plus have a cushion available for unforeseen expenses or some travel. I had seen AAG advertised, and finally gave them a call. The agent I spoke to, Thomas Norfleet, was very personable and caring. He made sure I understood the process and walked me through it to the end. Every email was answered quickly, and every call was taken or returned. I never felt "lost" in the shuffle of doing business. I am very happy with the results, and would recommend AAG to my fellow retirees and friends.
Products used:
Reverse mortgage
Hi Doris, Thank you for your kind words! We are happy to hear we could make your retirement that much more enjoyable. :)
I had a positive experience with AAG in obtaining a reverse mortgage. Every step of the process was made easy with the help of a professional and personable mortgage originator, loan processor and the closing agent. Because of their efficiency, my experience proved to be stress free and successful. After closing, I was left with assurance that my financial concerns during the twilight of my life will be met.
We are happy to hear we could make your retirement that much more enjoyable. :)
I'm in my late 70's, and the value of my home has increased 58% over three years. A AAG Reverse Mortgage allows me, at this time when interest rates are low, to take advantage of that situation to have the non-taxable funds available to continue a good standard of living. Older individuals who own their home should investigate this source of emergency income.
Thank you for your positive review. We strive to provide the best experience for you and we’re happy to see that it was reflected.
My biggest question of consideration in talking to an agent about my Reverse Mortgage was is AAG going to own my home or am I still the owner of my home. The answer was a resounding you will remain to be owner of your own home as long as you observe the rules that you agree too. This is very easy to do. Pay your taxes, pay your HOA dues if you have any and keep your property in good condition. I was even told I could stay in my home for life. In my estimation Robin is the best agent I've ever used.
Hi Judy, Thank you so much for the review. We are so happy to hear that you had such a great experience!
It took several months to complete the reverse mortgage process, but you were very patient in explaining the entire thing. Every question I had was answered with great knowledge. The experience was a lot more pleasant than I thought it might be. Thank you so much!
Thank you for being patient with us throughout the process. We’re glad to hear that things went well for you.
When we decided to pursue a reverse mortgage to make our golden years less stressful and more enjoyable we reviewed several different companies before ultimately selecting AAG. We couldn't be happier with our decision and were blown away by the performance of Maureen Schultz throughout the entire engagement. Maureen explained all of our options, every step of the process in detail and, we never had to wait for a response from her on any of our communications. We highly recommend both AAG and Maureen Schultz to anyone considering a reverse mortgage.
We appreciate your feedback and are glad to hear that you had a great experience.
Didn't know much about the whole process Rob help me through it all along with my sons help who is a CPA well done
Thanks for your feedback. We are happy to hear that you had a great experience.
I got my information from Tom Selleck. I believe that almost everyone has seen Tom on TV. This is the very best source to learn about AAG reverse mortgage.
Really care and will stop at nothing to get you the help you need...
They truly are about helping people of all walks of life...
Hi Ellie, Thank you for the positive feedback. We're so happy to hear you had a great experience!
The reverse mortgage has been a good experience with AAG, and a game changer in our retirement financial picture.
We are happy to hear we could make your retirement that much more enjoyable. Thank you for taking the time to leave us a review!
Your entire team, was positive, please review my review from the time I conducted another such survey... Greg and his complementary associates, and leadership team were all outstanding! Cheers, Russ and Vicki Otter
Thank you for your positive review. We strive to provide the best experience for you and we’re happy to see that it was reflected!
Corey was the best in every area of the loan process. Very friendly, helpful, courteous, kind, and a pleasure to do business with. I will highly recommend to friends and family! I am 150% satisfied with is help and service!
AAG is the place to go for your financial needs. They will treat you better than family. We finally have a chance to breathe and just enjoy a life of retirement thanks to the wonderful family of AAG. Joshua Rudder and the rest of the team will give you that chance to just breathe.
We are so happy to hear that you had such a great experience! This is what we are always striving to hear. Thank you for taking the time to share.
AAG helped me process my loan to closing during a very difficult period time in my life with many bumps and hills. All of the people were kind especially Donna and Meagan. I would recommend AAG to anyone for a dependable and reliable experience.
Experiences like this are what drive us to do what we do every day. Thank you for sharing.
I am 67 years old, I live alone. Since my fixed social security is my only source of income, I needed some help with bills. My prescription medications alone cost me over $15,000/year. I was always curious about reverse mortgages. I had heard pros & cons. I decided to check them out. After reviewing the top listed companies, I decided upon AAG. Once I got started I felt a bit overwhelmed with all the paperwork required. But I was lucky to have Mr. Cristoano Salgueiro as my loan advisor. Cristoano made the process stress free. He explained everything in simple detail, was very patient with quick response time. A True Professional in every sense. I am happy to write this review. I would, and have already referred AAG to family, friends, and real estate agents. I am VERY SATISFIED.
Tip for consumers:
Very professional company
Products used:
reverse mortgage
Thank you for your positive review! We strive to provide the best experience for you and we’re happy to see that it was reflected.
In the beginning it was touch and go because the agent was incompetent but with AAG'S help with a NEW agent who knew her stuff and was very aggressive in getting me the best service ever it was a breeze! I am completely satisfied and couldn't be HAPPIER! I am now in the middle of upgrading my condo after 20 yrs of which I could not do before because I didn't have the funds.
Thank you for being patient with us throughout the process. We’re glad to hear that things went well for you.
Enjoyed our experience. James made it easy and simple. He kept in contact with us all the time. And he was easy to get in touch with. He made it very enjoyable.
Thanks for your feedback. We are happy to hear that you had a great experience.
Lanaya, was very knowledgeable about what AAG had to offer, She helped me through a lot of questions I had. If I couldn't reach Lanaya, I could always call Ann and they seemed to work together well. All in All I would rate it as one of the most positive experience I have had.
I highly recommend AAG! They are very easy to work with and help you through every step of the process!
Thank you for your positive review. We strive to provide the best experience for you and we’re happy to see that it was reflected.
They kept us informed every step of the way.it was a pleasant professional experience.
We appreciate your feedback and are glad to hear that you had a great experience.
I am thankful for all of the assistance Harvey Sussman afforded me during the refinance process. He kept me apprised and updated on all of the steps. Thank you Harvey and AAG.
Thank you! We’re glad to hear that you had a positive experience.
Chris Sinnet did a remarkable job dealing with all the crap we had to endure to get the deal completed.
Thanks for your feedback. We are happy to hear that you had a great experience!
First and foremost, IF I could give 10 stars for the way I was treated by Jennifer Feliciano I would in a heart beat. Doing a reverse Mortgage is a decision that you can't take for granted, after all we are talking about your home, your future and your peace of mind. Jennifer took the extra time to not only walk me through the process, but to explain what everything met and how it worked. I must be honest here, AAG was not my first choice to call. I did what so many others do. Looked at the reviews and then called "another" company first. Their "over the top" to get me to sign papers without explaining anything, quickly had me looking for another company, enter AAG. I had the GREAT pleasure to be assigned to Jennifer Feliciano, who won me over with her drive to know me first, to know what I was looking for and my overall knowledge of a reverse mortgage. I think so many of us "tune out" these commercials with actors or ex pro sports figures, we all know they are reading from a script and most likely have little to no knowledge of the process, and that turns away SO many that could use this service. Jennifer pointed out everything and made sure I felt "safe" with that new information. BUT I think the biggest thing that won me over was a time during the process she was on vacation and would be out of the office, I had a question that I could not figure out, so I emailed her. She took the time FROM her vacation to call me and talk to me about the problem. ON HER VACATION! Who does that? IF AAG has employees like her, They are blessed to have them. I would indeed tell people about my experience with not only AAG but how I was treated by Jennifer. Words can NEVER express my satisfaction with this whole process.
Thank you for your positive review. We strive to provide the best experience for you and we’re happy to see that it was reflected.