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Amekana

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California
1 review
9 helpful votes
Follow Tamara H.
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I ordered two outfits, one dress and one bodysuit that totaled over $500 on 5/24/22 for my birthday. After paying an exuberant rush shipping fee of $55, not only did the items NOT arrive on time, but they literally came out of the package damaged. My friend was so shocked she immediately started taking photos of them gems falling off, the collar tearing a part, and the breasts cups not tailored or stitched properly. They literally sit near my collar bone and not my breasts. This company is clearly a scam. They only offer exchanges to force you to keep shopping with them. But if I receive damaged products, that automatically negates their exchange policy. I am OWED a refund for potentially ruining my day. The quality is so poor it's shameful. Amekana should be ashamed. These dresses aren't worth more than $30, let alone $250.

Date of experience: June 8, 2022
New Jersey
1 review
0 helpful votes
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I've purchased a few dresses from here for different occasions, and each time, I've been impressed by the attention to detail and the lovely craftsmanship.

Date of experience: January 12, 2024
Texas
1 review
0 helpful votes
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I'M HAPPY
January 17, 2024

The dress was kinda small but expected it because I'm 5'10 but the communication was excellent and it arrived just in time.

Date of experience: January 17, 2024
Nigeria
1 review
1 helpful vote
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Oh i love the order which i made from them what a good and fitable gown and i put on the gown the next thing i could saw was that i look pretty much love forward to get some from you again

Date of experience: January 11, 2023
Florida
1 review
0 helpful votes
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Poor customer service
March 22, 2023

Poor customer service! You can never speak to anyone and they're too expensive to treat customers like they don't value us. NEVER AGAIN!

Date of experience: March 21, 2023
California
1 review
3 helpful votes
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Horrible service for damaged "goods:
July 13, 2022

I received the gift card toward future purchase from your company. That's not good enough. First of all, both jumpsuits were delivered damaged. The first one was torn and crystals were missing. It was returned. The second jumpsuit has so many crystals that fell of during shipping and when I tried it on, more fell off. As a result, I purchased fabric glue and now have to spend at the very least 1 to 2 hours out of the day to secure each item and find the spaces where crystals fell off. I don't think that a gift card for $15 will suffice for my time. My time is very limited, therefore valuable. With my travel days away, you added more work and aggravation to my day. If you were to tally up what I earn per hour is $93.00 per hour. How do you reconcile giving me $15 as a store credit? And do you think that based on both products being delivered damaged I would buy from you again? I will send a complaint to the BBB and a review on your website..

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
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Ok so first off I ordered a dress for my actual wedding on Sunday! My reception dress! I emailed the company prior to purchasing to confirm I can receive next day air shipping in time for my wedding! I paid the extra 68$ For next day air Saturday. I never received the dress until after my wedding, I then had to go out and spend money on another dress when I paid over 600$ For this dress. I called the postal service and was told they did not select the option of next day air Saturday. She was informed when the dress would arrive and didn't even have the decency of letting me know it wouldn't come in time for my wedding. I emailed her and she won't email me back. Do not purchase anything from this site.

Date of experience: July 15, 2023
New York
1 review
0 helpful votes
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Scam
February 10, 2024

The are reviewing at ratiing themselves, trust me it's a scam and a pretty convincing one. Notice they don't have number you can call.

Date of experience: February 10, 2024
Pennsylvania
1 review
4 helpful votes
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$385 dress that I cannot wear
October 10, 2022

I ordered a dress for an upcoming gala. While pretty on the website the mirrors on the dress made it impossible to wear as the sharp edges of the mirrors (which I had no idea were real mirrors until the dress arrived on my doorstep) on the dress cut into my skin all over my body making it more painful to wear than cute and elegant. I returned the dress immediately the next day and the dress was returned October 4th. My gala is October 14th by the way. I finally received an answer from the company and they stated that the dress cannot be exchanged due to "body odor" which is quite funny as I had taken a shower and intentionally not applied any lotions or perfumes before trying on the dress. The dress is $385 and I will not be able to wear it not only because of a sizing issue but more so because of the discomfort of it. I agree with the previous young lady who says that the material is cheap. Pretty dresses on the site but it fails expectations tremendously upon receiving the product. Or at least this particular dress did. Please be careful with this company if you are considering making a purchase because the loss seems to be more than the reward

Date of experience: October 10, 2022
New York
2 reviews
8 helpful votes
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THIS SITE SHOULD NOT GET ANY BUISNESS THEY TELL LIES, I WAS NOT GONNA PAY THEM 16 DOLLARS TO SEND A DRESS BACK THAT IS RUINED THEY REFUSED TO REPLACE IT OR ALTER IT... GOOD BYE SUSAN I HAVE ALL TGE RECIEPTS AND I WONT STOP UNTIL I GET RESULTS! I DEFINATLEY DONT NEED THOSE CHEAP CLOTHS TO FLEX! AND LIKE I SAID THE DRESS WASNT SUITABLE FOR MY BIRTHDAY JUST LIIKE YOU LIED AND SAID YOU SENT IT BACK YOU ARE LIEING ABOUT SEEING ME FLEX IN YOU 5 DOLLAR DRESS! SUSAN GET A LIFE!

+2
Date of experience: January 12, 2022
Amekana B. Amekana Rep
over a year old

Hi Ebony,
Sorry to hear that you're not happy with your experience. However, upon looking up your order, I see that you wore this bodysuit, danced, and took lots of photos and videos for your birthday party on social media. Photos and videos which you have since deleted after you were caught. I also see that all your emails were replied to, every single one of them until you started making threats with so much profanity because you couldn't get your way.
Now sweetheart, we DO NOT tolerate this type of behavior and we do not tolerate people who go around trying to take advantage of businesses just to flex on social media. We rejected your return and sent it back to you.
We wish you all the best shopping with other companies but please never return to ours as we do not tolerate this behavior. Have a blessed day switee.

Susan C.

Georgia
1 review
1 helpful vote
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Poor my dress looks and feel like it came from goodwill. It's a scam not worth 300 dollars. Poor poor poor I will never order again

Date of experience: June 17, 2023
California
1 review
1 helpful vote
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Scam
March 24, 2023

Alert Alert Alert! False advertising. Cheap product for high price. Do not order from this company.

Date of experience: March 24, 2023

Overview

Amekana has a rating of 2.1 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Amekana ranks 26th among Affordable Wedding Dresses sites.

service
10
value
10
shipping
11
returns
9
quality
11