Alpine Home AirReviews 187

Stay away from this *******@do not expect an informative representative to answer any questions because they do not offer any

From order to delivery everyone was helpful and walked me through the process.
Ordered with ease and customer service was spectacular. We had some damage upon delivery and that concern was quickly resolved and replaced. The thermostat did not work properly and has been replaced. From sales to customer service to technical support communication and resolution was excellent. I have recommended your product to my brother who will soon order. We will be replacing another system at our house and we will certainly be purchasing from you.

I could not be more happy with my total experience with Alpine. The ordering process was efficient, their suggestions of what I needed for my project were good and it was clear what I was getting, too much it turned out. I mistakenly ordered 2 auxiliary heaters; they called to ask if I really wanted 2. I did not, and was almost instantly my order was corrected and a refund issued. The tracking information and confirmation of my order was great.
Once I received the heat pump, I had a few questions about the installation, so I called customer support. I really like that they great you by name when you call. My questions were answered quickly and professionally and even though one was a pretty dumb question I didn't feel belittled.
The Blue Ridge heat pump is working perfectly, the install was pretty easy, and again great customer service. I wish that I needed to order heat pumps more often.
I don't think you can go wrong with Alpine Home Air! Thank you guys!

To quote famed baseball announcer Harry Caray, "Holy Cow!" I feel like I hit a home run with Alpine Home Air.
With no air conditioning and my furnace approaching 20 years of service, I decided a mini split would be the perfect addition to our home, not only to provide cooling for what appears to be a warming world, but also to provide backup heat in case of furnace failure. There are many, many good companies in the business of selling mini split units, and most of the units being sold are pretty much the same, so I introduced the cost into the formula, and Alpine Home was the best deal I found. That said, I expected cut rate service but wasn't worried because I feel I am competent enough to handle any problems and placed an order with them. I am happy to report that everything from ordering to shipping to technical advice was miles and miles ahead of anything I ever expected. The team at Alpine Home Air are, in my experience, without peers. "Wow" nowhere near expresses the support I received. What a great team. I hope they are well compensated because this group is the best.

I installed the 12,000BTU Mini Split system in my granddaughter's new 526 square foot dog salon. The components arrived within a few days of ordering, and everything was included. I installed the unit completely myself, and everything went smoothly. I hired an HVAC professional to come out and check for leaks, vacuum, and charge the unit today. Everything went perfectly, and the unit is up and running. Thank you for a inexpensive solution to heat and cool this space.