• AllSwissWatch

AllSwissWatch

Overview

AllSwissWatch has a rating of 3.7 stars from 109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AllSwissWatch most frequently mention customer service, rolex submariner, and high quality. AllSwissWatch ranks 15th among Watch sites.

  • Service
    16
  • Value
    15
  • Shipping
    15
  • Returns
    12
  • Quality
    13

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
5
3
See all photos

What reviewers want you to know

Positive highlights

  • My rolex submariner watch arrived and it was better than pictured on site and the service was amazing.
  • Just amazed at the quality of product i received, customer service was even better and a deal breaker for me.

Critical highlights

  • All the emails are signed by a certain Keisha Gomes...
  • I was looking for an Audemars Piguet Royal Oak Offshore and a Rolex for women.
How would you rate AllSwissWatch?
Top Positive Review

“Great watch!”

William S.
3/16/23

Better then expected Would buy again I originally was worried about shipping But the watch was delivered no problem

Top Critical Review

“PLEASE DO NOT BUY!”

Dean S.
11/14/23

I ordered a really nice looking watch on 25/09/23 for over $1000 and waited over a month only to receive something completely different and of a really poor quality. Contacted allswiss and was informed they would find my order and send out to me. I offered to send the other item back but they have not sent the item no never answer my emails or whats app messages. Please do not buy anything from this company also will need to put out on social media to stop people from getting scammed.

Reviews (109)

Rating

Timeframe

Other

Reviews that mention popular keywords

rolex submariner (7) customer service (10) keisha gomes (5) audemars piguet (4)
Thumbnail of user deans61
3 reviews
7 helpful votes
November 14th, 2023

I ordered a really nice looking watch on 25/09/23 for over $1000 and waited over a month only to receive something completely different and of a really poor quality. Contacted allswiss and was informed they would find my order and send out to me. I offered to send the other item back but they have not sent the item no never answer my emails or whats app messages. Please do not buy anything from this company also will need to put out on social media to stop people from getting scammed.

Products used:
Watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user marlik71
1 review
1 helpful vote
June 12th, 2023

I do not advise you to buy from this site. I was cheated, I ordered a different watch than they sent after 2 months! In addition, not women's but men's and still too small! They no longer respond to any form of contact, neither e-mails nor Whatsapp. Waste of time and money!

Thumbnail of user davidr6236
1 review
2 helpful votes
July 30th, 2023

There are 2 websites for the company Keisha Gomes answers emails for, - one is elite replica and the other is allswiss. Each website has a different US address for it's location. One in NJ and one is PA. When I tried to pay for my purchase it was (fortunately?) denied and then I was sent to a new website in the Thai language - I don't read Thai. I'd rather dream about my exotic watch than try to buy it from one of these companies regardless of whether or not they are legit.

Tip for consumers:
Caveat Emptor

Products used:
I bought nothing due to the behavior of the "pay" website

Thumbnail of user angelosa1
1 review
4 helpful votes
November 25th, 2021
Verified purchase

The 2 watches I bought stop working after few months. Wrote to Keisha Gomes several emails pointing out that the watches were under guarantee to be repaired. No reply. Never!
My advice to potential buyers from Allswisswatch: don't buy from them they are expensive with no reason. I have watches from other sites that I bought much much cheaper, looking as good and still working after 2 years. Don't trust Allswisswatch, don't waste your money.

Thumbnail of user oscarb225
1 review
1 helpful vote
February 2nd, 2023
Verified purchase

This watch was supposed to be as close to the original as there is. The watch looked like the real thing, but never kept proper time. After about two months of ownership I looked down at the watch and noticed the bezel and crystal had fallen off! I work in an office and take great care of the watch knowing that it is not as durable and sturdy as the original, but this was ridicules. I have reached out to the company many times with no response. A total waste of money. I have reported them to the FTC in hopes that it will trigger a response. Don't waste your money. Save up and buy the real thing or get something else. You will be sorry, I promise. I am a retired firefighter and Marine Corp veteran. I currently work as a public insurance adjuster. I do not or have ever worn the watch except for work or going out. Not Happy!

Tip for consumers:
Don't do it! either buy the real thing or get something else. Total waste of money. I wish that the watch had at least functioned as promised, but a total disappointment.. . Fell apart while wearing. Bezel and crystal fell off!

Products used:
Replica watch

Thumbnail of user waynes1111
1 review
2 helpful votes
July 28th, 2023

You should always pay by credit card then if you are not happy you can use charge back to get a refund.

Thumbnail of user mariab1607
1 review
3 helpful votes
November 30th, 2021

Do not buy from this site. I ordered a watch which took 3 months to come, when I finally received it, the clasp was broken. I asked for the address to return watch for a refund but ‘Keisha' emailed me to say they would send me a replacement clasp. I am still waiting 4 months later. I have politely emailed asking for an address to return, but my emails are now being ignored. I am now seeking legal advice as this is fraud.

Tip for consumers:
Shipping takes 4 months with no address for returns

Products used:
Watch

Thumbnail of user williams5947
1 review
0 helpful votes
March 16th, 2023

Better then expected
Would buy again
I originally was worried about shipping
But the watch was delivered no problem

Service
Value
Shipping
Quality
Thumbnail of user irvinz1
1 review
9 helpful votes
March 5th, 2021

I bought a RM 011 then when it ddnt ship I wrote a bad review now she threatens me they are a scam do not be fooled no watch will come, look at the photos below

Tip for consumers:
Dont buy from them do not unless you want to be scammed.

Products used:
The Goods Do Not Come!

Service
Thumbnail of user richvisions
1 review
1 helpful vote
July 3rd, 2022

Been waiting for over four months for this watch and it never came and i never received...

Service
Value
Shipping
Returns
Quality
Thumbnail of user j.hinchliffe43
1 review
0 helpful votes
May 10th, 2023

I would advise against buying from Allswiss. I paid approx £500 for a Submariner. I was more than happy with the build quality and enjoyed wearing it. It worked fine for about 3 years and then stopped, would run for a few seconds and then stop. I contacted them in the hope they would be able to offer a repair, which I would have been happy to pay for. For some reason the purchase did not show in my account. I forwarded a copy of their invoice - NOTHING. Personally believe a £500 watch should last more than 3 years or the seller to at least offer a repair, even if at the customers expense. This was my 3rd and last purchase from Allswiss.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattc897
1 review
0 helpful votes
June 9th, 2023

Ordered a watch it stopped working I emailed Alisha several times and got no response will never buy from this company again!

Thumbnail of user michaelt2176
1 review
3 helpful votes
May 12th, 2021

Purchased watch came in a timely fashion no complaints yet. Watch ran but stopped occasionally. Then it stopped al together. Emailed Kesha and she gave me instructions on warranty work. They said it would be repaired at no cost just ship it back and it would be repaired. It has been 2 months and no watch. I emailed Kesha and she replied stating the watch had been delivered and repaired and would be sending it back soon. Another month passed and now I get no responses to my emails. So I think I lost my watch. If I receive any email from Kesha I will update this review but right now I call AllswissWatch Co. A ripp off and I cant recommend any body to buy anything from them..

Tip for consumers:
better instructions on uploading files

Products used:
no never worked

Service
Value
Shipping
Returns
Quality
Thumbnail of user dejanp8
1 review
10 helpful votes
May 29th, 2020

The company is a total FAKE & SCAM. I think these positive reviews are written by themselves to make them think they are a serious firm. I ordered an hour 7 days ago and paid with bitcoins, I never got any response again. CAUTION or you will lose money like many others. I honestly don't believe anyone has ever received any watch from this firm

Thumbnail of user jackr188
1 review
1 helpful vote
September 8th, 2018

I've loved the fact that i received the watch however with slight delays which is why i've reduced to 4 stars instead of 5
Emails and chats including phone support was responsive and they never made me felt uneasy with the amount of support i received.
Watch's quality so top notch, just as advertised and we will definitely purchase from them again.

Thumbnail of user salvadora10
1 review
14 helpful votes
September 7th, 2018

Ordered 3 watches, one no stock and the others proposed change by them, refused that, cancelled the order, email accepting and saying refund will take place, that from 12th July 2018, no money, no answer to my phone calls requests, and emails. I keep the proof in my files... frankly worried... with this story. Are they reliable people? Do they pay some for some opinions? All the emails are signed by a certain Keisha Gomes...
Salvador Andreu - order *******-1

Thumbnail of user chaabolar
1 review
14 helpful votes
August 16th, 2018

! Buyers beware!
I bought three watches from this site and they both looked so fake when comparing them to the real ones. I tried to reach out to the customer services department but they started cursing and calling me names! They also threatened me of listing my name under a child molesters' website! This is just a horrible experience and I wasted my time and money on those crappy watches.

Thumbnail of user jh323
1 review
18 helpful votes
July 28th, 2018

Cheap Chinese non-functional garbage that you'd not pay $20 for.

NOT the High-End Swiss watches that they advertise which is BS in itself as the Swiss don't make copy watches,

The real people on these reviews are likely the scammed customers. The other 5 STAR reviews are likely ones these muppets have put on themselves.

Do your research on these idiots and buy elsewhere from a reputable reseller.

Disregard any comments under this line

<----------------------------------------------.>

Thumbnail of user marvins31
1 review
4 helpful votes
February 8th, 2017

Hello, il came across your site and was wondering, what is the difference besides swiss movement are Japanese watches from swiss?

Thumbnail of user hugog39
1 review
5 helpful votes
February 19th, 2020

UNPROFESSIONAL COMPANY - BEWARE!

I recently ordered three watches from this Company which clearly stated, on their website, which were in stock and which were not.

For replica watches this site is overpriced but wanted to get it a try. Keisha Gomes contacted me under the email of Allen Smith and notified me that 2 of the 3 watches I ordered were not in stock. I mentioned I have never ordered form their Company and was extremely upset as to why they did not note that in their website and was nervous of such a big transaction. Response time to reply was long but finally got their response which stated...

Hi Hugo

I see you've quite impatient, I'll just cancel and delete your order at this point since under current circumstances of the Virus situation we don't need another additional headache from you

Thank you
Keisha Gomes

Thumbnail of user rickd234
1 review
9 helpful votes
January 13th, 2019

The product is cheap looks fake and was falling apart just opening it up from shrink wrapped in plastic I asked the company to do a return they said no I told him I'd have to pass it to my credit card company they threaten me used foul language. They didn't stop there they looked me up under Facebook sent me a picture of myself I was actually blown And did everything they could do to try to hurt my reputation at this point I had to get a lawyer and involve the FBI fraud division did anybody experienced threats like that

Thumbnail of user christinab212
1 review
15 helpful votes
August 16th, 2018

! BEWARE!
I got 2 watched for 1250$ they were broken and terrible quality. I complained and they never responded so I disputed the charge. So they sent me an email cursing at me, posted my name as a child molester, and sent me viruses.

Thumbnail of user sarbb
1 review
10 helpful votes
February 10th, 2018

Check the response from their e-mail
Allen Smith (Allswisswatch.eu) <*******@allswisswatch.eu>
To **************** Today at 1:48 AM
Hi

Im sorry, we dont deal with Indians, you guys are $#*!ing $#*!s. The whole replica watches industry hates you $#*!ing Indians and youll probably receive the same kind of response from almost all sites.

Allen Smith

Thumbnail of user allens37
Allen S. – AllSwissWatch Rep

Hi

You aren't our customer, not sure why you'd make this up and post this here.

Thank you

Thumbnail of user mikek675
1 review
11 helpful votes
April 17th, 2020

I WIRE TRANSFERED 5200 DOLLARS FOR SOME WATCHES FROM CHASE. THEY DISAPPEARED. I CAN SHOW PROOF OF EVERYTHING. SO, THEY WERE DEF ABLE TO COMMUNICATE EVERYDAY AND SUGGESTED I WIRE TRANSFER MONEY AND GET 35 PERCENT OFF MY WATCHES... I HAVE PROOF OF ALL THIS MIND YOU. SO I DID BECAUSE I SAW SOME GOOD REVIEWS ON HERE AND STUFF. I HAVE ORDER NUMBER AND CONFIRMATION BY CHASE ON WIRE TRANSFER. ONCE WIRE WENT THROUGH THEY SAID GIVE COUPE DAYS TO GET MONEY THEN THEY WILL SHIP... AND BOOOM BEEN A MONTH THEY DON'T ANSWER OPHONE OR REPLY TO EMAILS OR ANYTHING... NOW CHASE WON'T GIVE ME MONEY BACK BECAUSE I WIRE TRANSFERED MONEY TO SINGAPORE OR SOMETHING TAIWAN. I CAN GET MY WIRE TRANSFER RECEIPT TO GET EXACT BANK AND ROUTING THEY HAD ME SEND TO. I THOUGHT MAYBE IT GOT SHUT DOWN BECAUSE OF CORONA, THEY RESPONDED EVERYDAY BEFORE THEY GOT THEIR MONEY AND NOW MIA DAY AFTER IT CLEARED. BEEN A MONTH NOW... I FEEL SOO STUPID, NEVER FELL FOR SOME STUFF LIKE THIS BEFORE..

Thumbnail of user ronaldm440
2 reviews
14 helpful votes
May 21st, 2020

I never receive my watch
Keisha scam
I send many email i pay with bitcoin 800usd i send mant message nothing

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From the business

The best quality of Swiss made replica watches from several leading brands from Rolex, Cartier, Audemars Piguet, Panerai and several more with free shipping worldwide and worldwide warranty on all watches.

Company Representative

Thumbnail of user allens37
Allen S.
Typically does not respond to reviews

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