Allivet has a rating of 2.8 stars from 4,210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Allivet most frequently mention next day, credit card, and last time problems. Allivet ranks 5th among Pet Meds sites.
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The.hold time on the phone line may be a little.long but they seem to want.to make.it.worth your while.
Placed and order and 2 days later called because you did not even attempt to call the vet for the RX. This is necessary MEDICINE not a toy. The rep put me on hold multiple times and all he could offer were apologies. Shipping was supposed to be 1-3 days yet 2 days passed and they had not even attempted to call the vet. Won't be purchasing anything else from here. They don't seem to know that medicine is NECESSARY.
I have a dog with Cushing syndrome which will require long term care. I needed to find a more economical way to treat my pup. So grateful for Allivet! Thank you!
They have better pricing than my vet can offer. They contacted the vet directly to confirm the prescription (taking me out of the middle). I got free shipping because I met the threshold. I am about to order from them again and see if they can make it 2 for 2. My only slight complaint would be that shipping was a tad slow, but I was not under pressure to get the meds quickly because I still had plenty on hand.
The website was very easy to manipulate. I had absolutely no problem ordering the medication I need for my dog.
I'm just now ordering so we will see how the monthly auto ship orders come to me.
This was easy, straight forward and less expensive. My poodle will be receiving the medication she needs to feel better!
Great source for bird and fish antiobiotics, dewormers, needles & syringes and test kits. Items are shipped quickly and arrive intact. However, I don't order vaccines from here. The shipping is too high and the container flimsy and ineffective to keep them at a consistent temperature during shipment. I have never tried to order prescriptions though. The vets we work with do not like the hassle of online ordering from outside organizations.
I love that Allivet provides cheap prices on meds for my fur baby. Medications can be really expensive so I never use any other company but Allivet.
Generally good but rather not need to call just to get the original price. Every time the call takes somewhere around 5-10 mins and only when the office is open. It's much easier just to order online and pay at the same price especially for long term medicine. It creates conveniences for the customers.
I have 2 pets that need monthly medications. Not only does Allivet offer me the best price, but they make it quick and easy to place my order.
I have used this company before and came back again to get my pet meds. They seem to do a good job quickly and efficiently. I anticipate this time will be the same.
Good pricing if you know not to go to their direct website first. Once I googled and they came up as an option, I selected them and the transaction was fast and smooth. However the second time I ordered, I went directly to the Allivet website and the price was $0.60 more per tablet. OUCH! Their site is a little too busy, so you have to read and examine all carefully when checking out. Otherwise, good site, great selection of products and I appreciate that they take the time to contact my Vet for me.
I have been using allivet for about a year now. I have autoship on my dogs meds and they are always on time. The only thing I didn't care for was when I was researching for prices they started with on price then on next order went up. At first, I just thought well prices increase but then I searched on a friends computer and found the first price. However, they are still less expensive then anyone else. Also, I just want to add they never charged my card until meds were shipped.
Positives:
- Generally very good prices on equine medications, often the lowest across sites
- Smoothly handled the process of obtaining a prescription from my vet
- Nice rewards program for repeat customers
- Fast shipping
Negatives:
- Fluctuating prices
- Fewer promotions and coupons than in the past
- Points program not well advertised or promoted
- Site could be more user friendly; had difficulty setting up recurring orders
Allivet is willing to contact the vet to obtain prescription authorization and keeps me informed as to the order status. Website easy to navigate. The only negative issue I have encountered is when a medication is out of stock. Allivet does not know (and I suppose this is understandable) why the medication is out of stock or when it is expected back in stock. Overall though, very happy with the transaction process.
I've searched high and low trying to find pain medication for my Rottweiler. She was recently diagnosed with cancer and it's important that I make her as comfortable as possible. The only complaint I have is that Allivet does not accept Care Credit as a means of payment. My care credit account is used primarily for vet bills.
You would increase your revenue overall by adding more military to your clientele. You must nit realize how many vets rely on animals for relief. Have a good day.
Why do u have to contact the vet for a reorder of the same drug for my dog?
Otherwise. Your price is great and I really appreciate free shipping.
I switched to Allivet from another online pet pharmacy and am glad I did. Prices are the best and service is great. Unfortunately one of the medications both my dogs need have been on manufacturer's back order. I managed to find them somewhere else and ordered them.It took twice as long to get them. I hope that by the time I need to reorder Allivet will have a new supply.
I recently ordered hypoallergenic prescription diet food for my dog. The price was a little higher than other sites, but shipping was free and prompt. I just re-ordered today based on my experience with the first order. Improvement? Yes, need more variety of brands of this type of food, and the same for hypoallergenic treats.
Good price on my dog's Apoquel which is super expensive. It is cheaper here than the vet office and the ordering is easy and shipping is quick. Prices are competitive with other online pet pharmacies, not a steal by any means but decent price. They were able to contact my vet and get the prescription and I just refill it online when he runs out. So far so good, I have reordered several times with them and no issues to date.
I've been pleased with my orders so far, however the first order took a bit of time and my auto re-order was processed a day early. I'm learning how the website works to make it more useful for myself.
I have used allivet several times now to purchase medications for my pets. The service is speedy and dependable. However, the reason for four stars is it seems every time I order the price increases. And there is no reward like a single free shipping for lets say every fifth or tenth order for being a consistent customer.
Ok, this is my first time using this site. Ordering was easy and by using "Honey" I was able to get a discount. Also, this site is charging me half as much as the vet and I get double the amount of pills. I ordered Vetmedin.
I buy one product from Allivet because they sell it for less than anywhere else. They provide fast vet approval and shipping. Rewards points add up to further reduce my costs.
A majority of the time, Allivet has the best prices for the two *very* expensive medications my older dog needs for his heart condition. The prices do tend to fluctuate without notice (even with auto ship), so you have to keep an eye on pricing. They usually ship very quickly, but sometimes there seems to be a delay between the vet & Allivet with new prescriptions or validating refills. Overall, Allivet is amazing, I don't think I could afford my dog's medications without them. I have recommended them to friends who are also very happy.
Had a problem with my order and waited on it for a long time. The manager then called me personally to apologize and took care of everything, even refunding the entire order and giving me store credit. Mistakes happen, but this business really cares about you and makes sure you are taken care of.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.
Agropec Trading dba Allivet was founded in 1992 and has grown its reputation as your trusted pet pharmacy, by providing reliable service to pet owners, farm & ranch owners and veterinarians throughout the United States and overseas. Agropec trading is a privately owned company.
On September 23,2011 Allivet earned the Veterinary-Verified Internet Pharmacy Practice Sites (CM) accreditation through the National Association of Boards of Pharmacy® (NABP®). Allivet successfully completed the rigorous accreditation process by demonstrating the professional operations of the pharmacy, including the maintenance of policies and procedures that protect the veterinarian-client-patient relationship, ensure the appropriate handling of prescription medications, provide appropriate medication information, and ensure quality pharmacy practices are continuously offered to our clients.
On October 1,2013 Allivet was awarded the Bizrate Circle of Excellence, one of the largest sources of consumer-generated reviews of online retailers in the United States. The award recognizes retailers that received outstanding online customer satisfaction ratings in each of seven key satisfaction indicators throughout a one-year period, as rated by their own, verified customers. Earning the Bizrate Circle of Excellence Award signifies a retailer’s unwavering commitment to its customer’s satisfaction.
On Dec 12,2013 Allivet was selected to join the Google Trusted Store program. The Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on time shipping and excellent customer service.
Keeping customers and their companions animals in mind, Allivet strives to provide the highest quality products at the lowest prices.