Sarah R.

Ordering process is easy and quick. Unfortunately, I was looking for a little more. Here it is, nine days after I placed my order and I am still waiting for the order to arrive. Better yet, my puppy is waiting for the order to arrive. According to the tracking, the item is still in Florida (where the company ships from) and I'm in California. Nine days later!
At first I thought it was my fault and that I accidentally clicked on "pony express" for shipping method but quickly realized that it doesn't take 10 days to travel across the country on horseback.
If you're ordering something for a senior dog, order when it's still a pup. If you're ordering medicine for a sick animal, make your funeral arrangements because the item probably won't get there in time. I'll find a different company (a reliable one) next time.