The company enjoys a strong reputation for quality products and reliable service, with many customers praising the effectiveness and affordability of their filters. Customer service is frequently highlighted as a strength, with representatives noted for their helpfulness and responsiveness. However, some customers have expressed concerns regarding shipping delays and issues related to tax exemptions during checkout. Additionally, there are occasional challenges with product compatibility and the returns process. Overall, the feedback reflects a generally positive sentiment, with many customers committed to continued patronage due to the company's dedication to customer care.
This summary is generated by AI, based on text from customer reviews
Great experience. Easy ordering and product was as advertised.
Great price! Thank you! Will definitely buy from again! Super fast shipping!
Quick and easy! Arrived quickly as well. Thank you!
No hassle shopping. Will use again. Thank you so much.
Easy website navigation. Found exactly what I was looking for!
Easy ordering and great price. I love the reminder email.
Just what I needed, Quick, easy, perfect, process was so simple
Somewhat difficult setting up account. No big deal.
Loved how easy it was to find the product that I needed and order them. Thanks
Easy, quick. But the survey sucked. They demand 50 characters of comments.
Great price fast free shipping cant go wrong quality products.
Fair price and fast delivery! I will order from them again.
Easy to order! Good Quality items! Quick Delivery, on time!
Easy as could be. Not my first time here. Repeat biz is the key to success!
Friendly service and received the product promptly
Best price on the internet - these filters are getting scarce
Easy and efficient. Delivery time was good. Recommend.
Receive expedient and excellent service for all orders.
It was much easier finding product on your website instead of Kitchenaid
Easy, quick, hassle free, Best price on the internet!
Answer: Legitimate. I have ordered water filters from them and received the correct ones. I ordered air filters last week and they are to arrive tomorrow. I'll let you know if they are wrong but I expect they will be the right size.