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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've used Alibris for a while and love it as an alternative to big box retailers and Amazon. However, i do wish the prices were just a little lower (tho they often are as good or better than amazon!) and I wish the shipping could be just a little faster. But whatever, I like that I pay a little more for shipping knowing that it's not going to Amazon so it's all good with me.
Always a selection of what I'm looking for at great prices for used books.
Amazon is charging $14 for this book. If I can buy used in good condition from Alibris, why would I buy this particular book from Amazon? I wouldn't.
Easy order process and very glad to find what I was looking for at a price I can afford.
Alibris rocks! I read about "Beginning Japanese," logged on, found a great copy at a great price, and just like that, it's on it's way!
Found most everything I was looking for! Alibris is my go-to place for online shopping.
Shipped it literally that day, and it came just in time, plus super good price!
One of four books was water-damaged, and not as stated. The bookseller was not responsive, but Alibris made things right.
Good pricing, fast shipping, and everything is as described! Thanks!
Shipping was quick and pricing couldn't be beat. Bonus points for free shipping.
First time to order and was very satisfied with prompt delivery
Search engine. Results revealed. Click Click Click. Stuff arrives. Happy Face.
All around very good
I have previously been an Alibris customer and am happy to have found you again.
Easy to find, easy to use. I am very pleased with the process that led me to find my book and complete my purchase.
The search feature for items worked quite well. The price was right.
First time customer can not say for certain as of yet...
Alibris has given me great service over the years, no complaints! Bill Matthews
Great service and quick delivery. Thank you for offering wide range of books.
When I try to proceed to checkout I have encountered errors numerous times as I try to pay with a card. This added an extra 15 minutes onto my checkout process. I wish there was some shipping estimation available before checking out. Seeing my order almost double in price as I am paying is a pretty daunting feeling.
I had found the book in your inventory then had trouble signing in. When I got that straightened out, it told me that only copy of the book had already been sold. I panicked and looked through my browsing history and found where it had been committed to my shopping cart in another browser window. It seems your ordering process does not reconcile pending orders with subsequent login requesnts
This book is a classic text on managing the software Development process and Mr Hmphrey taught the class many years ago to the Engineering department at my former employer. I am in a position where i need to educate some people and this book will be handy
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.