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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Have bought several books from this site. Completely satisfied, Totally happy with the books and service.
Usually a good selection of books and other products. I am surprised and so what disappointed when I can't find some titles that I have found on other book sites (and I am not talking about Amazon!].
Most items are in very good condition, and delivery is quick. Good selection of many items on various subjects
I've gotten all the books I ordered very quickly, and the only one I didn't receive on time I got a full refund for.
So easy to find what I was looking for and to order
Good value for books. Had to create a new account with a different e-mail address. The password message to the previous e-mail address didn't have any useful information -- just a big blank space (aol address). Otherwise, excellent
I have ordered at least four times this year and have not been disappointed!
Alibris has allowed me books I would not have been able to afford otherwise.
I enjoyed this checkout experience. I'm glad that I could get the book over 14$ cheaper than Amazon.
Found the items I was looking for on a very easy to use website. Looking forward to receiving them.
Easy to look up books and many options to order merchandise
Terrific selection of sellers and out of print books. Easy check out.
I'm hoping to wean myself off of Amazon and this is a good start.
Love Alibris! The books I want are always so affordable.
Good book price, easy check-out. I'm pleased with this experience.
Good book price, easy check-out. I'm pleased with this experience.
Great site and easy to navigate through to find books and other matters.
Always best prices and never a problem buy ing
Used books
Very pleased able to find quickly both items looking for. Thank you.
Looking forward to receiving this book in "Very Good Condition. I wrote in margins and require clean almost new condition. Thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.