We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
It was very easy to buy a book through your services.
Clear and precise. Very quick in responding to my question.
I have placed a total of 4 orders so far. Not one of these gives the option for coupons during the order process. Therefore, I have been unable to take advantage of savings thus far.
Ease in gathering all information about the process of buying the book.
Not easy to search for music. Cannot see any names in description on an album.
I had to change password, and when I tried to go back to my shipping cart, all selections had been deleted.
Otherwise, I like alibris very much. I like having an option that is not amazon!:)
Now that I tried to submit my comments, I am being forced to check an agreement to allow my comments to be made public. I do not like that at all as I have no way of knowing if my personal info/ ID would be also posted.
Alibris is one of my very fav sources for used books!
Easy, good info about book, hopefully quick delivery!
Very good value and an easy site to use. Thank you!
Found what I was looking for quickly and at a great price.
Found what I was looking for quickly and at a great price.
Just found you guys look forward to doing more business with you.
Happy to find this book
Easy to use website
Thank you
First time I used your site, up to now straight forward.
Good experience so far. Nice to be able to order this from a resource other than Amazon.
Ease of finding books, fair pricing and quality ratings.
It was difficult to correct my billing address. Thank you. I got it ok now.
Seems to be a flaw in ordering platform, had to go to Paypal.
Can't wait to see what arrives- I love used books sent right to your home!
Great selection with a super easy to navigate website!
Had what we wanted at a price that was great. Simple checkout - we will see how fast the books get here!
I love the prices and I get my orders quickly. I've been telling everyone about this website.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.