
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wonderful selection of reading material! I have told many, many people about this site. My only wish would be that combined shipping should be a tad bit lower.
It was good. I had to reset my password but no problems.
Simple to search, read details, ease of payment (I use PayPal) and prompt shipping. Never had to call customer service for help.
I have also placed the audio cd in my cart but I'm having difficulty. I tried to reorder the same item and got the message the item was no longer available. It was in my cart! However when I went back to the catalog to order a physical copy of the book. Only that copy (this copy) was showing. I hope to find the cd audiobook and combine shipments. If you see it onyour end please advise me so I can pay you for it also. Thanks Ralph
It was quick and easy to find the book I was looking for. Happy the shipping was less than expected.
Ben shopping with Alibris for years and will continue
Easy to navigate site and prompt delivery
Almost always able to find what I'm looking for
This was the easiest purchase and checkout to this date!
I love the cart optimization option to reduce my overall cart price!
My go to for buying books, Best Buy's at such reasonable prices
I am on Social Security. Can't afford that much. Have attachment disorder. Comples PTSD since the age of 5. I am also a Surivor. Glad you are here.
Fast, incredibly affordable, great value. Thank you.
Very easy and user friendly ordering process, great price.
Great prices and easy ordering process.
I used to have problems with this website but as I use it more the easier it is to use. Also amazing deals, quick shipping. And as someone from Alaska it's really nice to get those benefits that we usually get excluded from.
Very easy, one of the best online shopping experiences I have ever had, thanks for making it so simple.
Simple and easy, not difficult. Now, waiting to see the shipping time.
Prior purchase with this dealer has been excellent.
Everything available and from same vendor - Owl Books.
I tried a number of providers, get 90% through then Oh, we don't send to New Zealand, you were easy, took less time to actually buy the item. Thank you!
I found what I was looking for; ordering, checkout and order confirmation were clear and simple. Thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.