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AlibrisReviews 107,544

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,199
shipping
11,189
quality
11,183
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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I love Alibris.com
July 21, 2022
Updated review

I love Alibris.com. I have shopped here for many years.

Date of experience: July 21, 2022

I always find what I am looking for on Alibris
October 18, 2021
Previous review

I always find what I am looking for on Alibris.

Date of experience: October 18, 2021

I love Alibris.com
September 22, 2021
Previous review

I love Alibris.com. I have been buying books here for many years and have always been very happy with the books, shipping an time line.

Date of experience: September 22, 2021

I have shopped at Alibris for years
July 23, 2021
Previous review

I have shopped at Alibris for years. If I have a specific book or author I'm looking for; I shop here. I always get books in the condition described and in a timely manner. I always get a response from the seller if queried. I'm always amazed at the low prices.

Date of experience: July 23, 2021
Kentucky
1 review
0 helpful votes
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Easy to find the item desired
July 21, 2022

Easy to find the item desired. Straightforward checkout

Date of experience: July 21, 2022
Pennsylvania
1 review
0 helpful votes
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Love shopping here
July 21, 2022
Updated review

Love shopping here. Very rare to not find what I'm looking for!

Date of experience: July 21, 2022

Love using alibris rare not to find what I'm looking...
February 11, 2021
Previous review

Love using alibris rare not to find what I'm looking for.

Date of experience: February 11, 2021
New Jersey
1 review
0 helpful votes
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Alibris.com is a great resource for books, new and old!

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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I love Alibris and am so happy I came across this site randomly one day while searching for a book. It's now my go-to for all of my book shopping as they always have some version of what I'm looking for.

Date of experience: July 20, 2022

I always find what I'm looking for at Alibris at very...
February 18, 2021
Previous review

I always find what I'm looking for at Alibris at very competitive prices. The website is easy to navigate, and I always have lots of seller options.

Date of experience: February 18, 2021
Nevada
1 review
0 helpful votes
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You always have at least one copy of every book I have searched for.

Date of experience: July 20, 2022

Lots of options and good prices
July 3, 2022
Previous review

Lots of options and good prices

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Nice books with good prices, but shipping is really high.

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
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Always easy to use and always knows my history. Thanks.

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
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Found exactly what I was looking for, added it to cart, bought it. Done deal!

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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Your dumb website does not work
August 19, 2022

Your dumb website does not work. There was an itemize cancellation notice (why are you not on top of this in the first place)? I clicked the link to find another copy in my cart and that did not work. Poor attention to detail. Seems like we're finally through COVID, yet many still want to continue to rely on the excuse to do their job poorly.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Connecticut
1 review
0 helpful votes
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I always prefer ordering to Goodwill and anxiously await delivery of this book. Thanks!

Date of experience: July 20, 2022
Alabama
1 review
0 helpful votes
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I am well pleased with the books I have acquired through Alibris.

Date of experience: July 20, 2022

Don't always find what I am looking for, but the process and care is excellent

Date of experience: July 1, 2021
New Jersey
2 reviews
0 helpful votes
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Improve your search engine, we have to search for the exact book name in order to fetch the book

Date of experience: July 20, 2022
Arkansas
1 review
0 helpful votes
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Great site!
July 19, 2022

Great site! Some confusion about free shipping - had to enter credit card info before shipping costs disappeared.

Date of experience: July 19, 2022
Arizona
1 review
0 helpful votes
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Crazy good deals and extremely helpful shipping options.

Date of experience: July 19, 2022
Florida
1 review
0 helpful votes
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Very convenient
July 19, 2022

Very convenient. Now let's see how long until I receive it...

Date of experience: July 19, 2022
Alabama
3 reviews
0 helpful votes
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Easy to navigate site and the price was attractive

Date of experience: July 19, 2022
Idaho
1 review
0 helpful votes
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Checking out was a bit challenging
July 19, 2022
Updated review

Checking out was a bit challenging. Still got it to work!

Date of experience: July 19, 2022

Somehow the book I ordered wasn't in stock
May 21, 2022
Previous review

Somehow the book I ordered wasn't in stock - it didn't tell me this till hours later. Kind of annoying

Date of experience: April 21, 2022

Great prices, good service, great website
April 21, 2022
Previous review

Great prices, good service, great website. Thank you

Date of experience: April 21, 2022

Quick service
January 1, 2022
Previous review

Quick service. Good books. Good conditions. I love it

Date of experience: January 1, 2022
Massachusetts
1 review
0 helpful votes
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Great selection at bargain prices, decent shipping charges.

Date of experience: July 19, 2022
Washington
1 review
0 helpful votes
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Quick like an express isle!
July 19, 2022

Quick like an express isle! Easy to navigate and reasonably priced books.

Date of experience: July 19, 2022