We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Aside from a formatting issue with how the search results appeared on my phone, the transaction was quick and easy.
Very difficult to correct billing error. System refuse to accept my efforts finally had to quit the application and send frustration email
The extensive collection means I can find all the books in one place, and for a good price to boot!
Continues to be my number one choice for new books.
Site easy to navigate. Reasonable threshold for free shipping. Great prices.
I like the prices but I couldn't find where to put my black friday discount code.
I was unable to find a place to enter a coupon code when ordering
So quick and easy to order. I hope the shipping is the same.
Have the kindle edition but now want the print edition.
Alibris' site is pleasantly fast and well-designed for ease-of-use. Showing books by the same author is useful.
Confused about the shipping quote. I guess it was added up together but on one book it said like 3.59 to ship but on check order page it said dollars and something. I got out of check out and checked and it said it was only 3 dollars and something so it was a bit confusing.
Love shopping for awesome books at Alibris. Finding rare and hard to find books.
Easy to search and purchase. When discounts apply is confusing.
Love finding used books from all over the world. Great easy shopping
Wonderful to be able to buy from multiple book shops at one site! I like to sometimes choose the more remote location, figuring that they might need tjr business more. Great site!
Fabulous to find multiple independent bookstore choices in one place.
So happy to find the book for my mom's Christmas present. She'll love it.
Shipping costs add substantially to the order now even when multiple books come from same vendor. Also coupon effect is negligible since shipping isn't covered by coupons and but it does substantially increase the book price esp. Since it's gone up.?
Shipping has gone up and is a whopperβ really inflated price if it's $4.49 for a single paperback. So with 3 books That came to $8. Something. Charge was Coupons don't seem to apply. Glad now taking PayPal. But Amazon now often has a better price on newer books w prime.
Had to back up in the ordering process to find the place to enter the "Black Friday" deal coupon code.
For a certain period in time it wouldn't accept my card information and o food. The extremely annoying. But other than that the books and selection is all amazing. The website still needs a little help on being user friendly and organization
Nice to be registered and quickly able to find a book. Thank you!
I like Alibris and have bought many books from them.
No problem, decent price. Have used Alibris many times, very good.
Pretty great. Love the optimized shopping cart option.
The website is easy to use and shop with.
Alibris is one of the most customer-friendly sites I have shopped at.
I'm a regular customer for knitting and other needlework books, which can be quite expensive. They have great prices and effiucient service. I highly recommend them.
Be sure to provide a faster way to change shipping address, plus to write a note for books as gifts...
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.