ALDI is a European grocery store. The store has been springing up and spreading rapidly in the US. Their products are comparable to the popular grocery chains around, and they are competitively priced too. Their stores are neat and well laid out. They don't accept clipped coupons, but their prices are relatively cheaper than the chain stores, and their qualities are good. I highly recommend to check them out if you have any of their stores around you.
Things have changed, and not for the better. I used to love shopping at Aldi, the unusual assortment, mostly carried what I needed, and always great prices. Even the check out process was ok albeit they didn't usually have enough cashiers who also doubled as stock clerks, floor sweepers, bathroom cleaners you get the idea. Now they have self check lanes, which I normally don't mind until now. On several occasions now, I have used them and had a problem, void, carded for alcohol, or whatever and needed "assistance" from a live person. Their set up requires one of their ONLY cashiers with a long line to stop what they are doing and come to assist me, taking time away from people who choose or have to still utilize a live cashier. To further aggravate this situation, the several stores that i have been in have already adopted this self check model where the majority of registers are self check. This means in a store that had 6-7 manned registers now has 3-4 manned of which ONE is open. The remaining customers are expected to use the now 6-7 additional self check registers with ONE cashier taking care of their own register and any potential issues with the additional 6-7 self check outs! My 88 year old mother was in one day and there was not a "cashier" at any manned stations. When she asked if the clerk could ring her up, the clerk directed her to a self check out...seriously?! That was it for me. I understand the need to keep up with the self check trends but when you start replacing cashiers with just self check and prices keep going up, it becomes just corporate greed at this point. I am quite sure the remaining employees are not being compensated for these additional duties. Other companies with self check have a dedicated person at the self check to assist. I also wrote a hate email to their corporate office to which i got a surprising return phone call message. But quite honestly I'm DONE! Let someone else pay for your greed. Buh Bye, Aldi, it was fun while it lasted.
I'm familiar with Aldi from my past residency in Germany. I'm happy to shop now at Brooklyn's Gateway location. Great prices and special endemic products offered not easily found elsewhere. But here is the problem... despite using horrible (labor) practices (worldwide) to bring low priced products to the masses... the quality is suffering greatly. This is especially true when it comes to produce. I envision that it is someone's responsibility to place a rotten unit or two into each package of strawberries, blackberries, and blueberries etc. On a separate note the so-called "fresh" fish (salmon) also seems to be suspiciously bad tasting.
Please do something about this Aldi and improve your quality control pronto. Otherwise, I will be routing for your demise and Lidl's rise!
The stores were perfectly fine. Great selection, new inventory every week, great price/value/quality ratio- who cared that it was crowded, decidedly not spiffy, and with endless lines? It was the price to be paid for the perks and that was fine by me. Now the stores are all being renovated, the prices have spiked, common items like lemonade and raspberry jam are discontinued, and the lines are still long - and without the favorable cost/value/quality ratio that they had before, with attention to sales I can do just as well elsewhere. Why they would mess with a winning formula is beyond me. When my local store reopened, I gave it 3 tries -I wanted to be sure my impressions were consistent. They are. I am done.
At ALDI, we want you to love grocery shopping as much as we do. That? ۪s why we take our time choosing our products, so we can guarantee quality and freshness while keeping customer? ۪s carts full? And their wallets even fuller. Our smart shoppers sav...
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.