• American Kennel Club (AKC)

American Kennel Club (AKC)

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Overview

American Kennel Club (AKC) has a rating of 2.88 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about American Kennel Club (AKC) most frequently mention customer service problems. American Kennel Club (AKC) ranks 8th among Dog Breeding sites.

  • Service
    15
  • Value
    13
  • Shipping
    7
  • Returns
    6
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
6
See all photos

What reviewers want you to know

Positive highlights

  • The American Kennel Club maintains the breed registry for dogs in the U.S.

Critical highlights

  • Orestes Rios took my deposit and was dishonest about when he was breeding his dogs and when I would receive my puppy.
  • We paid 500.00 to do a DNA investigation on a breeder who put the wrong sire on a litter.
How would you rate American Kennel Club (AKC)?
Top Positive Review

“The truth about AKC”

Shannon M.
12/5/19

Thank you for shedding a little light on the AKC. They slander, defame breeders who question them and have illegal practices which go untouched

Top Critical Review

“Complaint on covered bridge Saint Bernard”

Bella C.
11/17/23

Covered Bridge Saint Bernard, Jena&Matt I want to share my deeply disappointing experience with this breeder. Despite signing a contract and eagerly awaiting my puppy, the breeder abruptly reneged on the sale, which not only caused inconvenience but also raises ethical concerns. This sudden change of heart is not only unprofessional but morally wrong as it impacts both the emotional well-being of the buyer and the welfare of the puppy involved. Breeder lacks professionalism as well as commitment. Prospective buyers should be cautious when considering this breeder. I was also speaking with the transporter as well, he told me he was doing great with time and might be arriving earlier than anticipated. She did refunded my money back, but all the money I spend out of pocket for the arrival of the puppy was not. Who does this 8 hours before the puppy was suppose to be deliveredI also want to add that she quoted me $3000 and on good dog her price is advertised at $2500.!

Reviews (98)

Rating

Timeframe

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Reviews that mention popular keywords

american kennel club (5) dogs (12) breeder (20)
Thumbnail of user kimw1078
2 reviews
20 helpful votes
March 2nd, 2022

After being scammed out of a lot of money from a Breeder named Summer Berlinger who never produced a puppy, I contacted the AKC to let them know that she refused to refund my money even after the contract became null and void. They seemed totally uninterested, and told me to beware and do my investigating before giving money to a breeder, but she is one of their customer/breeders! Even the police said they really couldn't go after her since a contract was involved. Thousands of people get puppy scammed each year, and this breeder in Las Vegas should be shut down. I'm not sure there ever was a puppy when she took my money. She's crafty and evil, and the AKC should do more.

Tip for consumers:
They don't have the buyers back at all.

Products used:
none

Service
Thumbnail of user lisam2423
1 review
7 helpful votes
November 20th, 2020

Wow. Just the act of registering my puppy shows me all I need to know. The website is one big money grab. No ethics here. I trusted the AKC as reputable, and am only now realising that it is no guarantee - it appears my $4000 puppy, purchased from a "reputable" breeder, comes from a glorified puppy mill.

Thumbnail of user hopeb44
7 reviews
31 helpful votes
July 4th, 2019

Regardless of any thing positive about the AKC, their website is utter trash. I have spent a week trying to get help from AKC in registering my dog. The site refuses my valid email address. The site refuses the online pin number generated by AKC, sent to my dog's breeder on his registration application. I have emailed, I have called and have gotten ZERO response. GET YOUR ACK ACT TOGETHER. FIX YOUR PATHETIC WEBSITE.

Thumbnail of user casparm
2 reviews
16 helpful votes
February 14th, 2018

Just read an article on training that was a barely disguised promotion for Purina dog food. Obviously, the AKC is not a good source for unbiased information. It's profit-driven. Pretty mercenary for a. Org website.

29 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

The AKC is the recognized and trusted expert in breed, health and training information for dogs.

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