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Aircon 247Reviews 14

1.6

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Aircon 247 Reviews Summary

Aircon 247 has a rating of 1.6 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Aircon 247 ranks 227th among HVAC sites.

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Australia
2 reviews
0 helpful votes
Follow Kathryn E.
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INCOMPETENT
May 2, 2023

Avoid this company. We had to pay another company to come and fix their faulty installation when they kept failing to show up and do the repairs.

Date of experience: May 2, 2023
GB
1 review
1 helpful vote
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Yet to receive item so I don't know if it's going to be worth keeping or not, but I've already found out that customer service is shockingly horrendous...
I'm glad if anyone has had a positive experience with this company, because as a matter of FACT, the critical reviews are exactly the same as what I'm experiencing myself.

Date of experience: August 13, 2020
Austria
1 review
1 helpful vote
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Avoid at all cost!
April 29, 2019

Poor customer service, no communication with customers, Just
Awful service from them. Ordered Portable Air-conditioner and deliveries
Scheduled keeps getting rescheduled. They can learn a thing or two from there competitors who are way ahead of them when it comes to service. Will never recommend or use
Them again.

Date of experience: April 29, 2019
GB
1 review
3 helpful votes
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Con artists
August 2, 2018

Happy to take your money but ignore calls and emails regaining faulty goods (faulty on arrival). I don't think even think they have their own customer service.

Date of experience: August 2, 2018
GB
1 review
4 helpful votes
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Avoid! Avoid!
July 24, 2018

Absolutely no response to emails or calls. Wrong, cheaper unit sent (******* BTU instead of *******). Already tried to call and email them number of times and had zero response. Number provided on their website connects with a call centre who looks after more than one business and they say there is nothing they can do about it. Proper cowboys. Will have to go through my credit card provider to get my money back.

Date of experience: July 24, 2018
GB
1 review
2 helpful votes
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Air CON!
June 18, 2018

I ordered an air conditioner on line with delivery expected in around three days, as I live on the isle of Wight thought it would take a day extra. My money has been taken and I am still waiting four weeks for any sign of delivery! Numerous phone calls either go unanswered or promises of call backs do not materialise. Not had a single email to even confirm my order.
I have decided this morning to contact my bank and get my money returned.
Avoid like the plague, imagine if I finally got it and it was faulty, Nightmare!

Date of experience: June 18, 2018
GB
1 review
1 helpful vote
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I Pavare
July 8, 2017

I like this company, my air conditioning unit was delivered on time and works perfectly! I love winter and can't stand the heat, so for me this company was a lifesaver. Thank you.

Date of experience: July 8, 2017
GB
1 review
3 helpful votes
Follow Neville A.
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Like an idiot I ordered twice from these clowns and twice I got the exact same service. No goods until I complain to head office.
Keep away. Too stressful

Date of experience: June 30, 2017
GB
1 review
2 helpful votes
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Hi, I felt compelled to write a review of this company after this site popped up when I googled their name. They were absolutely perfect to deal with! It was a simple, professional business transaction but was carried out with a great level of customer service. I wanted an aircon unit for a retail unit in Manchester - the company gave me great advice, and the product arrived on time. I cant help but think that the reviews on here must be fallacious as they were great from start to finish. Cheers

Date of experience: June 15, 2016
GB
1 review
5 helpful votes
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Hi
Please can anyone help?
We have placed and paid for an order and cannot get a reply from any of the methods of contact.
Are they still trading? Has anyone any other numbers apart from those on the website?.

Date of experience: April 20, 2016
GB
1 review
5 helpful votes
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I had the displeasure of dealing with this company 3 months ago. I found them to be very rude and unhelpful!

Date of experience: May 15, 2014
Washington
1 review
5 helpful votes
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Sadly this has to be one of the worst companies I have had the misfortune to deal with!
After spending nearly £3000 on 2 heating/cooling units we were supplied 2 cooling only units. Not being expert in this field we didnt notice the change of reference number that they made & hence we installed the units only to later discover that they provided no heat.
After over 4 months of e-mails & phone calls to get lines of communication open in an attempt reach an amicable solution (we were even willing to pay half the cost of the correct units) they did finally start talking with us but their solution was to expect us to pay another £2500 to cover their cost of the replacement units!
All we can suggest is avoid the company at all cost, sadly we had to spend £3k to learn this lesson.

Date of experience: April 4, 2014
GB
1 review
5 helpful votes
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These guys are just a bunch of crooks - watch out!

Date of experience: October 31, 2013
GB
1 review
7 helpful votes
Follow Darren L.
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I added an item to the shopping basket (eco15p air con unit £499) and then rang the supplier regarding availability/delivery. After I made the call and was given the info I then went back to the webpage within a matter of no longer than 10 mins (had to see to my little girl) only to discover they had then increased the price to £539... I have emailed them to show my disgust, but as yet have had NO reply! I have now found another supplier that has stock of said item for original price. This site has taken advantage of enquiry and current weather conditions. I'm just glad I noticed before placing order!

Date of experience: July 19, 2013