I NEVER do this, but feel I must as a consumer. I never received any of the items I ordered in October. At the end of November and beginning of December, I sent two emails but never heard a response. I then emailed Storenvy support for help. In January, I received something about my items going out. Better late than never, right? It's March and I still have not received anything. I have emailed several more times with no response.
It's really disappointing when 2 of the 3 items were supposed to be Christmas gifts. But even more disappointing is the lack of customer service. As a small business owner, I feel that I was more than understanding and patient but only to be let down in the end. I am sad to say I will not be making any future purchases from this shop. And now I'm spreading the word to WARN my fellow consumers so you won't get strung along or robbed.
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