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AEDSuperstoreReviews 5,606

3.9

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AEDSuperstore Reviews Summary

AEDSuperstore has a rating of 3.9 stars from 5,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AEDSuperstore most frequently mention customer service, free shipping and coupon code. AEDSuperstore ranks 1st among Medical Equipment sites.

service
7
value
7
shipping
7
quality
6

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SHAREECE I.
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Professional and timely communications from customer service. Despite an item being back-ordered the entire order was received within a few days of order placement. I have nothing but a positive experience from this company.

Date of experience: April 13, 2020
Carlos O.
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Able to talk to representative very helpful and in decision of zoll aed

Date of experience: April 13, 2020
Mike P.
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Online ordering process is very poor
April 11, 2020

Online ordering process is very poor. I had to re-enter information multiple times before I could process order. Information entered on order form should remain even if information entered in other parts of the form need revising (for example I had to reenter my credit card data because the system did not recognize my address).

Date of experience: April 11, 2020
Tracie J.
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Took several attempts for card to be accepted
April 10, 2020

Took several attempts for card to be accepted

Date of experience: April 10, 2020
Carolyn L.
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I will shop here again!
April 8, 2020

I will shop here again!

Date of experience: April 8, 2020
George J.
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Quick, easy and to the point
April 8, 2020

Quick, easy and to the point. The first time I used the ordering service and all went well.

Date of experience: April 8, 2020
Margy N.
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This was purchased by our HOA
April 8, 2020

This was purchased by our HOA. Hope we never have to use it!

Date of experience: April 8, 2020
Hubert B.
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Once I got the website, it was easy to order what I needed. Thank You!

Date of experience: April 7, 2020
NyKole K.
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The hands on approach to customer service was impeccable. When I had a question (via email) I got a response with in hours sometimes minutes. I want to especially thank Scott for the care and concern shown during these unprecedented times.
Thank You
NK :)

Date of experience: April 7, 2020
Mary J.
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Thanks for having the item I was looking for
April 6, 2020

Thanks for having the item I was looking for. Your shipping fee seems quite high, though.

Date of experience: April 6, 2020
Nigel G.
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...
April 6, 2020

Date of experience: April 6, 2020
Jeffrey T.
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Good customer service during the covid-19 pandemic period,agents answer our phone call in a timely manner when we had questions.

Date of experience: April 4, 2020
Ron H.
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We had to call and your people told us it had been delivered and we did not have it. It actually went to our neighbor and with a quick call with your information, we had it right away. Thanks for the help. All good

Date of experience: April 4, 2020
Paul B.
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Fair prices and friendly service
April 4, 2020

Fair prices and friendly service.

Date of experience: April 4, 2020
Dennis D.
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Very easy to navigate the website, competitive pricing

Date of experience: April 2, 2020
Peggy L.
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Thank you for making it convenient and affordable to purchase AED's and their batteries/pads. Saving lives every day!

Date of experience: April 2, 2020
Pam S.
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Received in a very timely manner
April 2, 2020

Received in a very timely manner.

Date of experience: April 2, 2020
CaliforniaOne H.
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Very easy transaction and delivered quickly
April 1, 2020

Very easy transaction and delivered quickly.

Date of experience: April 1, 2020
Craig C.
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Excellent service as always
April 1, 2020

Excellent service as always. Helpful for small organizations.

Date of experience: April 1, 2020
Marjorie W.
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Quick return credit of wrong product I ordered. And quick shipment of correct item. Great to work with.

Date of experience: April 1, 2020