I got Advandate and immediately had to hire people to rework the site I built. The templates are cheap looking to say the least. I complained and the owner (Rick) cancelled my license but kept my money. Apparently he can't take any criticism. If there are bad reviews he immediately says it is his competition. I can tell you it is nothing but his poor product and pathetic customer service. Take some great advice... use ANY other dating software!
I thought when you pay for the Platinum Package you get the free software updates installed and when it running on your servers? My website has had errors for 1/2 a year and I was told by rick he would fix it and update it it still has 11.2 on it? I have asked for the 20,000 profiles to be put in my account and installation guide for it also so I could update myself and install the profiles.
I dont mind waiting however I get promises and still no support like paid for please help me out here. I was going to pay for the traffic also but if the softwares not working why pay to get traffic to something not working?
Having toyed around and used many dating software apps, AdvanDate is the most user friendly software you can get and the tech support you get with iCupid now is 2nd to none and the good thing is the upgrade from version to version is a smooth transition. I can't recommend this script enough.
At beginn all was ok. Good Service try to fix bugs.
But After I wrote a good review, they change the Support to me.
Support dont answer my in a good time. I have to wait near 14 day. When I chat with Mrs. Ambre, she is lieing and promisse me that all will be make and fix, but nothing is done.
They fix one problem and then it have more bugs. The Team is not customer kindly.
Sofware is bugy and they dont make waht we discuss.
Inculded Featuers the dont activate.
I suggest dont buy this Software.
We just updated to version 12 and it's a completely new look. We love it. The new template darksnow is exactly what we wanted. Great software. We've very excited about this venture.
From day one we have had great experience with them. We always get our support tickets dealt with because we're just not that technical and they're always around to help us. We love it.
Thanks Thomas, your site is coming along nicely. :)
We would like to thank you to all the staff of Advandate especially to Rick for always been there to support us no matter what w ask and we are very grateful. Advandate don't just sell you the software and leave the rest to you, they are with you all the way. Since we are new in this dating website industry Advandate patiently help us with all the problems we encountered. The software we bought is HUGE as a site back end, admin panel, desktop front end in mobile browser, mobile version, IOS and android app. They have 20 very responding Templates and you can customize it the way you wanted. Advandate works great for us. They do everything for us. You won't regret going with Advandate, they are the best solution out there!
JEFF & JOY
I submitted a review earlier this morning. I am continuing my review as I planned. I purchased a package last night with skepticism because I have heard so much bad things about Advandate and I plan to continue to write reviews to let anyone wanting to buy dating software know the experience I went through because it was a hard decision on who to go with and who to trust. I bought the Entrepreneur package late last night/ They emailed me right after my purchase with the instructions on what to do next. As of this morning the very next day after my purchase I now have my newly installed Advandate software for my dating website. It looks great. I just need to start working on it. I submitted a ticket this morning as they asked me to and they responded pretty quick. I will keep updating this so far. Again this is for anyone who was like me trying to find a good dating software but afraid of not knowing who to trust and if the software is great. Thus far everything has been smooth and great. Will keep this updated. So far Advandate has been great!
Just our little review of advandate. We purchased the software a month ago and while there were a couple php issues they were able to resolve them quickly. I recommend Advandate because of the one on one attention that we got. They are making many changes to the software and it's all for the better.
We are MultusDating and we got the software and the mobile app about 4 months ago. The software is great and allows us to do multiple sites on one domain which is key for us. We also have the mobile source and it was just a great value. Rick is a good man over there and stands behind his word. He answers the phone unlike the Russians who appear to be in the states when they are not. Call Rick, he does answer the phone and he stands behind his product.
Thanks Zen. Your site is coming along nicely. I love that you have multi-niches. Keep up the good work and thanks for the review.
Absolutely brilliant, great software & superb tech support really cant fault them.
If your after dating site software that works then use this company, its user friendly & a good price.
TRUE STORY: I know about investigating things, and I should. You see, I have earned a Masters in Counseling Psychology, and a Ph. D. in Education from regionally accredited colleges and universities and also hold degrees in natural medicine. So I do not think I am an unwise man. Recently, I wanted a new online hobby. While talking things over with my wife, we discovered running a dating site would be exciting. The research started and I have tell you it was not easy deciding what to buy with all the good, bad, and ugly reviews. However, after talking with Rick Jacobson, I confidently believed in him and AdvanDate. Imagine that. We were up and running within minutes. Site is: PolyAngels.com. Since our purchase, the help and support Rick has given regarding any technical issues has been beyond expectations. I meant it. Day, (late) night, Saturdays or Sundays, whenever we called upon Rick, he was right there, and without cost gave us positive guidance. Try that with any other company. Why, I asked Rick do you provide free lifetime updates, help and support? He said, "I just want to give and see you become successful."
These guys have been great to me. Very helpful and patient. I love the product and look forward to working with AdvanDate into the future
No Rick, that is absolutely not true. We explained in our pretalk exactly how we want the dating site to work and you say, no problem we will fix it within a month. And you have not done. It has now gone nearly four months since we put our order and we still not have a functional website, many of the problems are what should be minor problems, as that the registration form does not erase the further members writing, A simple question to handle but you have not managed to do it within for month. And seriously Rick I have asked you five times when we would get a working website and you have answered me three times and all of those three times you have lied, as we do not yet have a functional website. The conclusion is very clear. Either you are a scammer or you represent a company that cannot deliver what they say that they can do, Your choice. Update of review because of Rick´s (Advandate) answer. In one of the last paragraphs in our order, we wrote, "If you have any better solution or improvement to this and how we want it all to work, we will be happy to hear it" and you have never ask us to clarify anything or come up with any kind of
Better solution so when you say that we have not answer your request it is just another lie from you. Any logic person over six years old understand that if you pay for something and the seller ask for more informatíon, you give it. Secondly, We paid for a customization of your template number 37 and about ten of the errors we complain about and that them they self make the template useless, is there from beginning and does not have anything with the customization to do. In other words your product is as much a fake that your answers on reviews. A liar do not have to be a thief, but you are both.
Nearly four months after the purchase of what they said will take one month to deliver they have note success in anything. They do not answer on any kind of questions and refuse to pay money back. Stay away from this company as it would only get you in trouble.
This is an additional review of Advandate on my part. To me, writing a review is serious. I try to be as accurate as I can when describing my experience with a particular company. On the one hand I want to help the company gain publicity, and on the other I feel I owe it to the readers to let them know what I experienced, in case it's not what they're looking for. Advandate and their iCupid dating software is a great purchase if, and I do emphasize "if", you have a similar style of doing business. Rick Jacobson, the owner, and his staff, offer excellent product support after purchase, as per my previous review. They answer quickly when you need them and they offer the odd piece of advice here and there to help you become profitable in your business as quickly as possible. For my partner and I, profits are not our highest priority. And for this reason we might not be a very good match as a customer for Advandate. And in fairness to them, in fairness to Rick Jacobson in particular, who has spent so much time trying to help us, his time might have been better spent helping other customers launch their dating site. We made so many changes to the software that it probably became frustrating for him to continue providing support for a product that had been altered so much. Let's be honest and admit that sometimes it's the customer who deserves to have a bad review and not the company itself. But I choose to simply call it "having different styles of doing business". We might choose to no longer have Advandate host our site, which is still in the development stage, because we have different priorities when it comes to how we do business. But I still recommend Advandate for anyone who wants to have a profitable dating site. The after-sale support is excellent.
Ive been using the Advandate dating site software solution for several years now, and own more than a dozen specialty niche dating sites using the Advandate platform. After extensive research comparing them to their competitors I decided to go with Advandate, and ever since Ive had nothing but great satisfaction. Its packed with all the bells and whistles that youd expect in a top level dating platform solution and I find they offer more features than their competitors. Its so simple to use and setup and even customize I dont consider myself as a pro techie by any means, and Ive never had any professional training to speak of, all knowledge Ive gathered along the way has been self-taught, and with that, just know that occasionally I do run into something I need help with or questions needing answers. Rick and his Advandate team are always there to help. They make it easy and are always thorough and courteous and Ive never waited more than an hour or so for my support emails to be answered. Its a rare thing these days as you may know. They even have a toll free number to actually talk to a real live person for any questions as well, which as you may know is also very rare these days. For me that matters and says a lot about how they view their customers. They actually and obviously want your business, and not only for the first sale, but in hopes of your future business too. If youre thinking about starting a professional dating website, take my advice and go with Advandate (best choice) -- Im confident that your experience will be as positive as my own. I wish you success and fun with your new venture good luck!
I simply say nothing else I lost my money. No after sale support. Dnt purchase this date script
Hi Samji, sorry you think that there was no after sales support. That's in fact not the case. We have been corresponding with you for over a week now and you have replied and we have given you every answer to every email.
Answer: HI Brent, just talked to you on Skype.
Answer: I have buy it for a long time and installed now 13.2 And all is ok. You can start and comunicate with the support team.
Answer: This emeeting was name and now name advandate. I bought license 15 month ago and after i asked money back from them they don't give me and they change name to advandate., they cancel me from client area login, i contact advandate. They said to me sorry we buy this domain from another company! If you want software you must pay again!, but nothing change in this software only mobile version, this have to much bugs, keep your money they are scammer!
Answer: Hi, we are icupid dating software now.
AdvanDate has a rating of 3.2 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. AdvanDate ranks 5th among Dating Site Software sites.
Brent, you're wrong about the profiles. We installed them for you. They were installed yesterday when you asked. We emailed you and told you that. Please read your emails. No one promised you that we would always install the upgrades for your site. We give you free upgrades and free support. It's up to you to apply the upgrades.