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Advance America

How would you rate Advance America?
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Kansas
1 review
0 helpful votes
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AWESOME PLACE
August 24, 2022

I JUST have to say and give Accolades to Advance America. We have been "together" ongoing for almost 5 years (estimate). This company is awesome. The people are awesome, esp Trish - in Kansas. So understanding and helpful and just there when I have needed them. Thanks and God bless all of you

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Best overall
February 26, 2022

There really great customer service, I go to the one in Ontario CA, staff is always great willing to help, unlike other loan place have bad attitudes, Stephanie G. Your beautiful personality, Thank you all so much! This is my go to place especially in Ontario off mountain

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
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I've been using Advance America for about two years for my payday loans, whenever I need it!. I use the store located at Pawtucket Ave, E. Providence R.I. Much faster going personally, than online. The process takes about 10 minutes, if you are a regular customer. The first time, takes a litlle longer. Excellent customer service. Never had any problems and the fees are reasonable. I would sugest Advance America as an alternative when it comes to payday loans.

Date of experience: March 18, 2023
Florida
1 review
0 helpful votes
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I told Tammy the manager that they had taken money out of my Social Security and there may not be any Christmas dinner of the men where we live. Low and behold she showed up at my door with all the fixen for Christmas dinner, and she did this at her own expense.The guys where I live had a wonderful Christmas dinner thanks to her. By the way we are all disabled vet living at a place called Victory Village. Advance America has a customer for life thanks to Tammy Brodhead. How many businesses do you know that would do that for anyone. Very nice people and a clean store make you feel like family. I will be back.

Date of experience: June 7, 2021
Florida
1 review
0 helpful votes
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The ladies greeted me with smiles as I walked in, which immediately brought ease to a stressful day. I worked directly with Yesenia. Her knowledge and outstanding service made the entire process painless, and I had the funds in my account before I left the store. I highly recommend the Port Charlotte store. I left with no questions left unanswered.

Date of experience: August 30, 2022
Washington
2 reviews
0 helpful votes
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They are posing as advanced America but they are a fraud. The only thing about advanced America is they're using their name. They stole $500 for me. Beware and I I called the real advance America and they could give a s***

Date of experience: July 11, 2023
Massachusetts
1 review
0 helpful votes
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Great customer service always friendly and helpful money orders are available at this location along with being able to pay household bills and you can also borrow cash it comes in handy

Date of experience: November 9, 2021
Alabama
1 review
0 helpful votes
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Customer service
August 31, 2022

They were very helpful and sweet as honey. They solve all my issues and addresses all my questions. Mrs. Dee was very vocal with all customers that walked through the door.

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
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BE VERY CAREFUL about understanding refinancing. If you do not pay the full amount when you refinance, you receive double financing charges instead of one. You will never get out of this contract if you aren't aware of that, which is why this company is a snake. The customer service is just as disgusting as the contract. DO NOT GO HERE.

Date of experience: August 23, 2022
Florida
1 review
0 helpful votes
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Cash advance
January 30, 2021

I go to the (Southgate) New Port Richey, FL branch. When I went there today, I normally see Ms. Tania, who took care of me and my spouse, (a loss for the company) who was not there. I was told she no longer is with the company. I got to meet the new associate Kayla, whom I had to pleasure to chat with awhile. I don't have any complaints at all with the associates at this branch site. TY

Date of experience: January 29, 2021
Washington
1 review
2 helpful votes
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Advance America has been helping me get through tough times for several years now. Cat Peddy has been the manager the entire time I've been going and I've always felt so welcome and respected with my financial needs. She works so hard and is and as always she is kind and funny, and my little dog loves her. We look forward to our monthly trips to Lakeport to see Cat!

Date of experience: June 5, 2020
Georgia
1 review
0 helpful votes
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Appreciation
October 7, 2022

Advance America is a fast, efficient respectful company. We have been dealing with Patty at the 280 bypass in Phenix City Alabama for some time now. Always friendly and quick.

Date of experience: October 7, 2022
Illinois
1 review
0 helpful votes
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If u ever in need of n last min cash go to advance American they will try help u succeed yr needs gd ppl satisfaction guaranteed

Date of experience: May 22, 2022
Florida
1 review
0 helpful votes
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Payday loan
February 26, 2022

Took my payday loan today. Tiara was very quick and efficient. She greeted me with a smile and bubbly personality.

Date of experience: February 26, 2022
California
2 reviews
5 helpful votes
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Advance America is the largest payday lender in the US and is now owned by Mexican billionaire Ricardo Salinas Pliego's company Grupo Elektra. It's probably a really good business but its loans are too expensive for my taste.

Date of experience: December 9, 2013
Virginia
1 review
0 helpful votes
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Scam
December 11, 2023

Save yourself a lot of time and anger I would love to meet face to face with the $#*! hole that stole my money

Date of experience: December 11, 2023
Missouri
1 review
0 helpful votes
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Threase Moore Manager
February 11, 2022

I just think Threade Moore is excellent person she really helps more than u know I have no problems with her...
She located at Webster groves area

Date of experience: February 9, 2022
Minnesota
1 review
0 helpful votes
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Blessing
September 16, 2019

I'm so thankful to the manager Correan Harris at the location 3653 1st Avenue and Cedar Rapids Iowa that's what I went to get my loan I received it the same day right on my NetSpend card it was very easy and accessible to me and she was a very nice and professional I will be going back there as well as sending others

Date of experience: September 16, 2019
California
1 review
0 helpful votes
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Great location
June 16, 2019

Very kind to there customers good customer service. Very clean never crowded in and outta great place to apply for a loan will recommend others to go there

Date of experience: June 15, 2019
Florida
1 review
0 helpful votes
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Complaint
February 28, 2024

A person who said they were with Advance America called from *******931 and said his name was Carlos (sounded Asisian) and after a conversation told me to "suck his $#*!, $#*!"

Date of experience: February 28, 2024

Overview

Advance America has a rating of 3.1 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Advance America most frequently mention and customer service. Advance America ranks 7th among Payday Loans sites.

service
7
value
6
quality
6