Adorlla

Zero stars! 100% dissatisfied and they won't provide a refund. I purchased two items for expedited shipping. It has been two months and still nothing, none of the items I've ordered have been received! I've been reaching out to the customer non-service since Jan 5th for order updates and they give me the tracking in China and it shows miles away from me and they tell me to check my local USPS and gives me the general USPS phone number! What a joke! Never use this site again.

Customer service has very slow communication. I paid for expedited shipping, the website said 4 to 5 days and it took 12 days. When my item arrived it was supposed to have crystals, the website shows them installed, however mine came in a bag for me to install with no instruction. I'm no artist and have no clue how to put them in place, another thing I was charged extra for and did not receive. Overall product is cute reason for 2 stars.

I ordered this for my brother and husband and still haven't received the product! It's been stuck in New York for weeks. I want my money back and Lisa refuses to give me my money back! I spent $116. Save your money and go some where else. It's say customer satisfaction guaranteed! That's a big lie! Lie on safe secure delivery. Cause it never got to my home!

Ordered a photo bracelet for 10yr anniversary. Did not receive expedited as paid for. When I did receive it the picture inside is extremely scratched. I was asked for pictures to send in order to get refund. Really? You'd have to break it. When I try to log in to start return it states I am using spam email. Pretty bracelet but useless. Will not and recommend no future purchases.

Update: Very satisfied with how things were handled and my kids loved their bracelets! Impressed with the quality and workmanship of everything. Thank you so much! One very satisfied customer here. Will not hesitate to make future purchases

Apparently my order didn't go through when I first placed my order. Now it's asking for payment again even though I already paid...have receipt and it was taken out of my account. I was really hoping this was going to get to where I want e d to send it by or at least near Mother's Day. And now I am completely broke bc it has now charged my card a second time. Please someone make this right. I need my money back as now its over 300$ that I have paid when it was only supposed to be around 190$ Please please I need someone who can help. Still waiting to get a reply on the email I sent you in regards to this issue. Hope to hear something soon. Thank you. If issues get resolved I will gladly give a 5 star review

I ordered my husband a bracelet for Father's Day. Although the bracelet was not properly made the first time they were quick to respond and send me a proper bracelet no questions asked. Accidents happen and this company took responsibility and made it right. Wonderful product Wonderful customer service.

Very helpful and professional with all silly questions I had. A friend had recently received a beautiful plant pot that was customized. I had to have one of my own. I emailed and asked for the exact same product. My prayers were answered and I received the same item. Thank you Adorlla for your services and passion for all the items you provide.

I ordered an anniversary gift on May 19. It was not received by my daughter until June 21! There was nothing to indicate that the product would take that long to deliver! Also the quality was not worth the price I paid for it! AND they had to put it together themselves!

Ring is cute. Not quite what I had expected. But cute. The site said delivery in 7-10 days. I received it after 25 days. It came from China. I had to contact customer service twice in oder for it to get done.

The item I bought arrived later than I thought it was going to be. I paid extra for expedited services and it still came later than I thought. It did not arrive for my anniversary even though I ordered it the week before.

If i had known this was ciming from China, I would not have ordered it. Shippung took way too long and no way to track it effectively. The picture inside is not great. Have to hold it up to a light to see any part of it. Nothing like in the ad. Even though there's a way to adjust the band, for a tiny wrist it leaves two long strands/ropes hanging there. It can't be cut to eliminate this.

Product is cheap. Customer service is worse. Only reason I give 2 starts is bc the idea deserves some respect but the overall experience was bad so won't be returning out recommending.

I am in love with my name necklace. It's so beautifully made in sterling silver. I have received endless compliments and have recommended this site to everyone... perfection once again?! Thank you!

Quick and easy to choose stones and order Unfortunately, I made a mistake and chose the wrong stone with one of my choices () I will, however, re-order

This item was cute but i want to return bc it was very little n i re ordered a larger one

Terrible! I paid extra for expedited service and it took a very long time to receive. Not easy to track either.

Checking out was difficult, kept having errors, wouldn't and never did accept my promo code, never did it say the free shipping would take over a month! We're over a month since I purchased and still no product!

This site said it could deliver before Mothers Day and we still have not received our items.
We purchased 7 days before Mother day and paid for expedited shipping to find out that manufacturing took a month.
I do not recommend this site for any type of gifts as they falsely advertise.

After arriving a month late, even after paying for expedited shipping, the product was broken. Save your money and don't get involved with this terrible company.

I placed an order for a personalised arm chain, it broke apart the moment I held it to try it on.
There is no reply from them, they take your money and run it's disgusting. They are thieves do not purchase from them.

If I could give a negative rating I would, please save your money purchase somewhere else, £37 down the drain.