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AdaptedMindReviews 154

1.8
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AdaptedMind Reviews Summary

AdaptedMind has a rating of 1.8 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AdaptedMind most frequently mention credit card, free trial and customer service. AdaptedMind ranks 93rd among Math sites.

service
49
value
47
shipping
23
returns
31
quality
44
This company does not typically respond to reviews
Maryland
2 reviews
5 helpful votes
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Don't get this
December 6, 2020

My kid did not learn a thing because the teachers could not ever explain the problems in the right way and after I cancelled out of the app but it still charged me

Date of experience: December 6, 2020
GB
1 review
1 helpful vote
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Scam
December 4, 2020

The scrum who are running a scam are getting your Bank details after you buy Something from China when it's free post That How They get your bank details

Date of experience: December 4, 2020
New Jersey
1 review
7 helpful votes
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Don't even trust
November 29, 2020

Define they don't even tell you about how much the trial is I'm a kid and I don't trust this and I'm That Kind that likes to spend money and I'm That Kind that likes to spend money. A real scam! I want to call the police

Date of experience: November 29, 2020
GB
1 review
7 helpful votes
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My kids love it
November 25, 2020

I find it helps the kids learn loved the fact we got a free trial too. My son whom does not like to study maths absolutely loved this app!

Date of experience: November 25, 2020
North Carolina
1 review
2 helpful votes
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This has to be a scam. If you sign up for the "free" trial it says $10 a month but they actually charge you $45. I didnt even use it past one time because it was terrible and glitchy. I cancelled the same day I signed up but recently found out that this place has been charging me $45 a month for 5 months. I am a military veteran with a fixed income and with the pandemic things are tough so when I overdrafted because they continued to take out money after I cancelled I was pretty upset. This has left me with no money and am struggling because their inadequately. Do not be reeled in by their free trial offer. There is nothing free or truthful about this site.

Date of experience: November 24, 2020
New York
1 review
3 helpful votes
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During these difficult times with Covid, I happened upon this App in Feb 2020 and even though is $10 just for math, I decided to keep for awhile. I tutor my grandkids and knew nothing of common core. I wanted them to learn good old fashioned math and they do on here. This app has kept them ahead of the curve which is especially important now as I see regular school curriculum has been dummied down so much. I just wish that I could afford the other subjects that they offer. I hope they can offer a cost effective plan as I would def consider signing on!

Date of experience: November 13, 2020
Kentucky
2 reviews
33 helpful votes
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Basically a money grab
November 11, 2020

We tried the free trial but OMG our kids were harassed every five minutes to spend more money and it is presented in a way that makes a child feel as if they are missing out or having a bad experience because they aren't paying for more. We chose to go with a year subscription to Adventure Academy as well as a monthly subscription to Prodigy Math and we are extremely satisfied.

Date of experience: November 11, 2020
Canada
1 review
1 helpful vote
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I just cancel my subscription and that was very easy and fast(No stress).
I will comeback in the future maybe with a different subject.
I do recommend AdaptedMind, is fun and easy to understand especially when they explain everything thought the videos.
Thank you for thanking about our kids.

Date of experience: November 4, 2020
New Jersey
1 review
10 helpful votes
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Adapted Mind
November 2, 2020

Adapedmind is a TERRIBLE choice. It looks fun, but STAY AWAY! Don't just throw away your credit card

Date of experience: November 2, 2020
Minnesota
2 reviews
0 helpful votes
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I have subscribed for the free trial, my first and third graders love it and have been doing math, reading science everyday. For the math specifically after each level you cannot continue until the day after which makes them upset but at the same time were able to go and work on the other subjects. From the science they have been telling me so many things they have learned which is amazing and they cannot stop talking about it. I just called them today as my trial will be over in few days and find out that the math by itself is $9.95 and Reading & Science are $10 each which brings it to $29.95 a month if you choose it all, plus they give the social study free since they are still working on it. I also asked for a discount, they told me they have a promotion and they gave all to me for $20 a month. Hoping I get charged the right amount as I see people complaining. But so far I am very pleased with it. If anything goes wrong I am sure to comeback and talk about it.

Date of experience: October 26, 2020
Nevada
1 review
5 helpful votes
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I canceled my account the first day, whereas they limited play time to 15 minutes. My credit card has been charged for 4 consecutive months. When writing to customer service, they claim they do not have an account in my name. The customer service has requested my credit card account and have recharged this account under a different vendor number to avoid a block.

Date of experience: October 19, 2020
Philippines
1 review
15 helpful votes
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SCAM!
October 17, 2020

Cant open my account now, I did not receive any email from them, but they kept on deducting my account. PLEASE STOP FOOLING PEOPLE!

Date of experience: October 17, 2020
Philippines
1 review
0 helpful votes
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Monster maker
October 13, 2020

Evie mal carlos jay elsa anna tiana cinderella smow white rupunzel aurora poisen ivy wonder woman batgirl

Date of experience: October 12, 2020
California
2 reviews
34 helpful votes
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Adapted mind is a real trick! It asks for you card number so it can steal money from you! AGAIN: This a 100% scam.Don't let it trick you! It might seem great, but it's not as friendly as it looks.

Date of experience: October 8, 2020
GB
1 review
8 helpful votes
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Update - money returned
October 7, 2020
Updated review

So, I still have no idea how I was subscribed BUT after emailing them to complain they returned my money for 5 months and confirmed the closure of account, all within 24 hours. I'm not sure how to interpret that, but I'm just pleased that they responded and I am not out of pocket. :)

Date of experience: October 7, 2020

Taking payments without my knowledge
October 4, 2020
Previous review

I've no idea how I was subscribed to this website, but they took payments from my account for 5 months until I noticed on this month's statement. I have never seen the website before in my life so I am mythed! Based on what others have said I'm pretty worried that they'll continue to take payments even though I've cancelled now. Grrrr...

Date of experience: October 4, 2020
Australia
1 review
0 helpful votes
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You are a fraud.
October 7, 2020

I have no account but I am being charged every month. I have been charged twice.
Adaptedmind is a fraud company. Please don't sign up for any free trial.

Date of experience: October 7, 2020
New York
1 review
8 helpful votes
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I hate it
October 5, 2020

Adapted Mind is stupid! I put the right credit card number but it doesn't work. I hate it that it also took away $30 from me!

Date of experience: October 5, 2020
India
1 review
36 helpful votes
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They did fraud. They have debited $20 from my card. I call police. Please someone tell me where can I get some help

Date of experience: October 4, 2020
Pennsylvania
1 review
1 helpful vote
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Amazing
October 2, 2020

It was amazing! My Son Improved a lot and had a lot of fun! My Son used to get C on almost ever test. Now he got all A(s)!

Date of experience: October 2, 2020
GB
1 review
2 helpful votes
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The actual thing is alright I still wouldn't do it again, I tried cancelling and every time it would crash on me and now I have been charged for it. This seems like a bit of a scam and they don't even give you a refund.

Date of experience: September 27, 2020