AccountsReceivable

Accounts Receivable are a nasty outfit that are better avoided if you have other options. They are unprofessional and very unpleasnt to deal with. Avoid!

I have to admit I was a skeptic after reading all of the reviews but I understand this is a tough industry for sure but as a company, we have used multiple collection agencies but none of them have done a great job like Kaylee has. We have been working with Kaylee over the past 6 months and she delivers on great service, she keeps me updated, very professional and honest. Ask for Kaylee and you won't be disappointed.

Do not trust them at all. They are liars, and they steal money from you. Would never ever trust again.

After receiving a collection notice from Accounts Receivable, for a hospital visit I called the hospital to ask what this was for. The answer was "for a hospital bill that had been overlooked." For 2 years? After discussion I agreed to pay it off, to the hospital in monthly payments. I am approximately ahead of schedule by 150.00, but I still get calls or a collection notice from AR. Saying they are watching the account. I owe 25.00. Duh... why do they have this anyway and why are the communicating with me

I can't believe these people are still in business. They are deceitful and very hard people to deal with. They lack communication. I would not recommended these people to anyone. They are scams.

We submitted an account that was just over 90 days. They collected it and charged us 50%? I need to review the fees again. I thought it went 30 then 40 then 50%. If it's 50% at just over 90 days then this really isn't worth it to us. We'd be better off trying longer to collect it ourselves then if that doesn't work, turn it over to them. I mean, what's the difference if they're going to take 50% anyway?

They say they will keep you updated on accounts that you submit, but they haven't for us. I have to go into our account, check the notes and see what the status is. Then I have to call if I have questions or to check the status of an account in collection. I expected a more automated process or a better means of updates.

I checked on one the other day and the status was, "closed - paid in full". I thought, what? Did we miss posting a check from our customer or something and they're saying it's already been paid? I about freaked out. So, I had to call and I was told A/R was paid directly and that they would be sending a check. A few weeks later I received the check for 50%. I could not find anything in the notes nor anywhere else on my client page on this particular account that any of this had transpired. I would have expected a much better reporting of details for the fees they charge.

Accounts Receivable has been a pleasure working with. My rep Kaylee is very professional & knowledgeable. They helped me recover 88k from another business who had previously owed me for almost a year! Saved my company during this pandemic... Can't thank them enough! I will recommend to all my friends & family

They act as if they are legal counsel and that they have a legal claim against you - when you ask them to contact your attorney, they hang up.
They also represent companies that operate illegally and unethically.

They are very nice and convincing in their "we will keep you updated" every 30 days- however- I look and there is nothing being done. When I signed up they said even though my business was small that they could help me, but nothing is done and it has been 3 months. One of my accounts with them they actually closed without my knowledge after collecting nothing and another one simply says that the patient refuses to pay. I got the same response and that is why I sent the person to them. SAVE YOURSELF SOME TIME AND DO NOT USE THEM!

I had to turn a client in for my business due to non payment after I had been trying to collect two unpaid invoices for over 5 months. I finally a a last ditch effort Googled a collection company and came up with Accounts Receivable. Mekhael contacted me and asked me for proof. The rest was history. They collected the balance in full and saved me a ton of time. I won't wait so long next time and will gladly just turn these accounts over. As a business owner I don't have time to deal in collections so this was a huge time saver for me!

They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails etc. even though they are supposed to follow up after 30 days, Never happened!

Stick away from this company and James Evans in particular.

After dealing with numerous other collections agencies, I decided to give Accounts Receivable a try. I was very pleased to have Kaylee as my Agent. She was very tentative and helpful. This is definitely not an easy job, but Kaylee got the job done. I would highly recommend to ask for Kaylee when you call!

It was a pleasure working with accounts receivable. The company helped us resolve an issue professionally.

The Google title says; No Recovery No Charge - this is absolutely not the case so be careful. I paid this agency $1350. 00 to collect $6000. 00 a year ago April. Not one time in a year did anyone ever call me; I called them every month, never received a return call+. I have absolutely no proof that they even tried to collect the money owed to me. Finally after threatening on chat to write this email, an assistant name Ashley called to say the customer moved out of state. Honestly they owe me $1350. 00, I asked for the refund and got "as you can guess" no response.

I don't understand alot of these review on here. This company works for you FOR FREE to HELP YOU get your money back thats owed to you that you COULDNT collect on. No recovery, No fee as they tell you. I've had nothing but good experiences with them, they are quick to respond to my calls, emails & even sent me a referral fee for someone I referred to them for collections. I can say I am very happy with the results they have provided for my company... How could you be mad at someone working for you for free? I don't get it...

I put in a claim with Accounts Receivable. By Wednesday, we had gotten payment in full! You guys are wonderful and take the stress out of one of the hardest parts of the job! Thank you!

There was a judgement against me. Javier Cohen of Accounts Receivable was handling the case. He made a promise to me that if I made a payment for the judgement against me, the funds would NOT be released to the plaintiff untill she notified the court that the debt was paid in full, and that I would get documentaion from the court to that effect. In reality, AccountsReceivable.com paid her the money and my debt is still on the court records as NOT paid. Do NOT make any payments to them. You will still owe the money.

They collected on 2 out of 3 of my bad debts with clients who didn't pay. The fees were a bit higher than I would have liked but honestly, I would have collected $0 without their help, so I am totally satisfied.

Very professional group of people and handled my delinquent collection really well.THe keep you posted on the progress thruout

Richard short is very polite and professional. He gets job done very quickly. He responded quickly to my email and phone calls. I recommended anyone who's need any type of collection help. I have try so many other companies but they don't do anything.

NEVER NEVER NEVER do business with this company! My experience tells me that the "No Recovery No Pay" statement on their website is a FRAUD. Their account manager, Chris, contacted me to sell their full collection service. He reiterated their No Recovery No Pay policy and affirm they could collect the money for me by litigation offered by their legal team. He persuaded me to pay $100 upfront key saying this should be the only fee I need to pay before my money is collected. However, when it is time for litigation, he told me that litigation is outside their collection service, and requested me to pay an extra $1500 for attorney fee and court fee. He said that if I don't pay this amount, he would let the case die. I disputed with him about this new charge. But all of a sudden, he changed from a nice professional person to a rascal figure.
I am sharing my terrible experience here. Don't sign up business with this company! Their business is not to collect money from the debtors. Instead, they will trap you in to pay the upfront fee. Then they will force you to pay more and more hiding fees. Don't let them take advantage of you. Otherwise, you will lose more.

Misrepresentation of fee owed. Bill your company anyway if nothing collected. Do not trust this company.

These guys are top notch. Jacob is my account rep and he and his team are always on the ball. They have collected 100% so far for me. Highly recommend.