• The Online Privacy Company

Overview

The Online Privacy Company has a rating of 3.0 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. The Online Privacy Company ranks 66th among Privacy sites.

What reviewers want you to know

Positive highlights

  • These guys are great, they run an amazing service, and the customer service reps are ALWAYS extremely helpful!

Critical highlights

No critical highlights yet

How would you rate The Online Privacy Company?
Top Positive Review

“Efficient and effective”

Raymond C.
5/6/20

I've been using DeleteMe for over a year, and I can say they have successfully removed my information from the promised databases. Their customer service is also kind and responsive.

Top Critical Review

“Do NOT use their masked cards, it's a garbage service”

J C.
3/17/21

I signed up for their "unlimited" service and quickly found that it's quite limited - of course they don't tell you this up front. Supposedly this masked card service is to mask your privacy, but Abine tracks EVERYTHING you do and then uses your data for their own purposes. I found out that 1) you can't use the service more than 3 times a day and 2) you can't make more than 3 purchases with your (real) credit card before they start adding a $2 surcharge unless you switch to funding with your bank account. Of course once they have your bank account info, then they can just take money at will. So I used the service 3 times a day (which was the max) and then after 3 days, my account was locked and I was not able to use it. Of course their chat was unavailable even during business hours, so I sent an email which took them 72 hours to respond to. They said because I was ordering from the same website, a red flag had been raised and they needed DETAILED information about what I was ordering. What? You've never ordered multiple times from the same website? Isn't this the age of online shopping? I've put in 10 orders to Amazon in a day before. Why are they tracking everything I do? And why do they assume everyone using their service is a criminal? I explained to the customer service why it was all the same website (only 3 times a day max and I've had privacy issues with the website before), but they still refused to help me. My only recourse is now to cancel, make sure I get a full refund for their crap service, and hope they don't steal from my bank account! AVOID THIS COMPANY, USE AT YOUR OWN RISK!

Reviews (39)

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customer service (8)
Thumbnail of user raymondc241
1 review
1 helpful vote
May 6th, 2020

I've been using DeleteMe for over a year, and I can say they have successfully removed my information from the promised databases. Their customer service is also kind and responsive.

Thumbnail of user geraldd120
4 reviews
4 helpful votes
April 29th, 2020

Just doing the masked emails and Saves me from spam and headaches.
Soon will be masking more like phone number once I get organized.

Thank You Abine!

Thumbnail of user jp1069
1 review
1 helpful vote
August 1st, 2020

I signed up for DeleteMe this week, and my personal information(address, phone number, family members) has already been deleted out of numerous databases. I had some questions while setting up my account, and customer service at Abine(parent company of DeleteMe) was super responsive and helpful. I would strongly recommend this to everyone. There's really no benefit in having all your personal info available for data brokers to sell online. It just opens you up to online harassment, spam, fraud, and other bad stuff. While you can remove your info yourself, it's time consuming and tedious. DeleteMe is worth it.

Thumbnail of user billyd29
1 review
9 helpful votes
March 8th, 2017

Abine offers amazing services for those concerned with online privacy. Abine's Blur software is an AWESOME all-in-one Password Manager, but also allows you to create throw away email addresses in a few clicks.

Abine's DeleteMe service has helped me and my family to remove our personal info from the internet for YEARS. These guys are great, they run an amazing service, and the customer service reps are ALWAYS extremely helpful!

Thumbnail of user harveyb53
1 review
5 helpful votes
February 2nd, 2018

The service is very clean and polished. The price tag might be a turn-off, but consider that it is for a very long time period and the services offered are very numerous. The masked card service provides a sense of security and the ability to generate masked emails on-the-fly is amazingly useful. All in all, the masking and services offered by Abine are very useful, and their support is very fast. Highly recommended.

Thumbnail of user pierpontg
1 review
3 helpful votes
December 3rd, 2018

I have more experience with the software end of Abine because i've been using chromeblock since it came out. All in all, great customer service and cool software.
Works great!

Thumbnail of user jenss17
1 review
3 helpful votes
August 10th, 2018

An amazing service, and the customer service reps are ALWAYS extremely helpful!
Good service with good company.

Thumbnail of user pauls278
Paul S.
9 reviews
50 helpful votes
March 1st, 2016

Firefox, without much warning, stopped supporting MaskMe in favor of Blur, also an Abine product (an upgrade). I was able to contact them by phone to get my old MaskMe account deleted (one masked e-mail address was compromised and had at least 1500 spams in a short time). The tech support was fabulous and I had a Blur account up and running quickly. I am happy again not getting a ton of spam and / or malware coming my way. UPDATE: Blur by Abine just works great (in Blur is Do Not Track Me). A great upgrade from MaskMe.

Thumbnail of user barbarai4
2 reviews
8 helpful votes
October 28th, 2014

DNTM has blocked 75,000 trackers; works very well. Masking my email and phone is fantastic; enjoying the feeling of privacy. Had a few problems with credit card masking but the staff at Abine has been first class. Especial thanks to Samantha who worked with me to solve the problem, kept me informed, was unfailingly courteous, prompt, and made sure my ordered birthday gift for a child got to me in time. The error in using credit card masking was probably mine but at Abine Samantha never made me feel as though it was. Not crazy about either Google or Google Chrome. Do not intend to use either one again. Google for privacy reasons; Chrome doesn't work so well.

Thumbnail of user kylej4
3 reviews
16 helpful votes
October 13th, 2011

I'm taking the time to actually review them because I had a great experience with their customer service on chat. The person I spoke with was really helpful and walked me through updating an Abine add-on. That kind of patience and attitude is hard to find these days, let alone in customer service. Their software is awesome, too. Easy to use.

Thumbnail of user marko5
1 review
4 helpful votes
September 20th, 2011

I have been using chrome blocker since August, 2010. I use it to block all, including the 4 trackers on the Jabber website. I assume it is working. But, I will telll you that I have never been directed to purchase anything from Abine; it just keeps working quietly in the background.

Now that I know they have something that will do the same for IE, which I have to use at work since other programs I need only tie into it, I will let you know.

Thumbnail of user justinn
1 review
3 helpful votes
March 4th, 2011

I use abine to keep sites from tracking me and stealing and selling my information. Works great!

Thumbnail of user tommym
5 reviews
14 helpful votes
February 16th, 2011

I'd hate for this to sound like overkill, but Abine really has changed the way I use the internet for the better. I haven't had a chance to explore all of the features yet, so I can't speak on the product as a whole, but I like what I've seen so far. The opt out functions and protection against tracking are more effective and easier to use than the add-ons I was using before I found Abine.

I also like being able to see all of the accounts I've signed up for (and allowed password save permission) but forgot existed. One such site had my credit card info stored on it as well. I was able to find this easily and delete the stored access info with the Abine privacy suite.

Finally, the email alias function and identity manager allows me to send inquiries and sign up for offers and accounts without having to worry about an onslaught of followups, surveys, and spam to my main email account.

I have to give a 4 out of 4. It's just too cool and too easy to use. I would definitely recommend it to all of my fellow privacy-conscious web surfers out there.

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From the business

Blur protects your private info and helps you stay anonymous online with masked, burner cards (virtual cards), ad blocking, masked emails, and masked phones.

Company Representative

Thumbnail of user wills161
Will S.

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