ABC Gift Cards

I purchased a $25 gc from ABC/CardCash on 11/29/17. I used it successfully a short time after, for a small amount, and still had $23 left on it. I checked my balance on 1/25/18 and it was still good. I went to use it on 2/8/18 and it was declined for... a zero balance! I checked the transactions online and there was a customer service debit for the remaining $23 which zeroed out the card. I called Panera and they told me that it was sold by a secondary company and very often these cards are fraudulent. They told me to contact that company. I did.

ABC/Card Cash refused to help me. They refused to refund my money or even give me a new card. They stated it was outside their 45 day policy. I told them that the transaction history stated there was a customer service debit that did not come from Panera, so it had to come from ABC. They told me, in essence, I was out of luck. I contacted my credit card company to dispute and GiftCardGranny. GCG told me they deactivated ABC on 1/12/18 due to other reasons and they were not offering their cards on the GCG site anymore.

I reported them as fraudulent transactions but in essence, they committed theft. Would not a reputable company simply refund the $23 to maintain good customer service and take the loss? Years ago companies did. But not them.

Companies like Gift Card Zen still maintain good customer service and have a good reputation. I have had problems with ABC before and tried them one more time. Never again! Buyer Beware and steer very clear of this company! Thats why there are so many negative posts about them. They are a very shady company!

I requested a refund from abcgiftcards.com. I was out of the country and could not go to the retailer that the card was for. I contacted the merchant and giftcard. Was told that the card was not verifiable because the merchant was having technical difficulty and was not able to verify the amt. I tried calling back 5 times on different days, and the site was still down. As far as i'm concerned my gift card is invalid and I have lost my money! Bad business.

First of all, when I filled this out it said "E Gift Card" that I was exchanging so I figured that's what was happening. No mention of shipping until after I completed the transaction. It asked for all of the information and then I went to fedex and paid ten dollars to ship it. Upon arrival, it took them days to just email me that it was "flagged by their system as high risk"
And sent back. I called them to see what the heck this was about, they couldn't tell me anything said they will email me within 24 hours. I told the gentlemen no, call me I want someone to explain to me WHY this is high risk, and if so, why didn't your system pick up on that before I paid to ship it!? No call. Ever. Poor response to emails and no explanation ever.

What's worse is I had a TV I was going to buy with the gift card, and since it took them so long to send it back, Best Buy (my card) sold them out they were an old model special. Now, I will have to pay another $1000 for the same TV (not doing it now).

These company is garbage, there is no nice way to put it.

I sold 8 shoe carnival cards mailed them to them and got paid a lil late but got paid cpl mos later sold them 5 cards totaling a payment of $800 however when it came time to pay got a payment of only $175, when i called them they said there was a problem with the cards i sold them a cpl mos ago. Now that wouldve been impossible, the pin numbers werent even scratched off so i went ahead n checked the transaction history on the cards they claimed had zero balances had been used the same day they recieved the cards i knew that because i had them delivered to be "signed for only"when i related to them this info they hung up on me how unproffesional these ppl are.

Please! Dont waste Your money: Although s complete fraud it will take a lot of Your time and likely more thsn You have invested in legal fees!
They are already rock bottom in BBB ratings- Check Your State Atyorney General to see if You have an actative statute that prohibits the devaluation of a gift card: Minnesota does but too busy with cops shooting people at the moment!

I CHECKED THE BALANCE ON MY PANERA GIFT CARD (at https://www.paneracards.com/checkbalance.aspx) SOON AFTER I RECEIVED IT FROM ABC GIFT CARDS, AND CONFIRMED THAT ITS VALUE WAS $90.94. HOWEVER, WHEN I TRIED TO USE IT FOR THE FIRST TIME (AFTER ABOUT 1.5 MONTHS), THE CASHIER AT THE PANERA IN RESTON, VA SAID ITS BALANCE WAS ZERO. (THIS MADE ME ANGRY AND FRUSTRATED!)
ABC GIFT CARDS RELUCTANTLY SAID THEY WOULD REFUND MY PURCHASE PRICE AND PROMISED TO COMPENSATE ME WITH A WEBSITE CREDIT FOR THE INCONVENIENCE. I STILL HAVE NOT RECEIVED THE REFUND, AND NOW THEY SAY, SORRY, NO WEBSITE CREDIT. WORST GIFT CARD COMPANY EVER!

There are many many reviews that explain how often ABC (also known as CARDCASH) sells worthless gift cards. I bought from them and didn't have a problem until buying a Lowes merchandise credit. Their shipping is very slow in general so the Lowes card arrived after I had already purchaed what I needed at full price. I saved it. When I went to spend it, I was told it had been used at store 1802, THREE MONTHS BEFORE It was SOLD TO ME (spent October 2015, bought from ABC in January 2016). Nice. I contacted the company & was told their 45 guarantee is stated clearly on their website, they have millions of gift cards so... tough. This is the hottest guarantee of any of the card sites, btw. Nice. Thanks for passing your losses on to the customer. Also stated clearly on their website is how they have 3 layers of fraud protection which is obviously bull. So, in one transaction, all the money I have ever saved buying discount cards was stolen by ABC./CARDCASH. It is not worth ever doing business with them again. You have been warned.

DON'T USE THESE GUYS. abcgiftcards.com buys used gift cards with balances from people, and sells them for a discount to other folks. I bought 2 Cabela's gift cards - a $70 & $80 card. I received them promptly in the mail and immediately went to Cabela's site to confirm the cards balances. They had both been used and redeemed and carried zero balances. MY MAIN POINT IS: WHAT KIND OF BUSINESS SELLING USED GIFT CARDS IS SO UNSOPHISTICATED AS TO NOT CHECK A CARD(S) BALANCE JUST PRIOR TO MAILING IT? The answer escapes me. Anyway, I contacted them promptly and filed a claim with them. Their warranty / guarantee is only 45 days from purchase, so it is best to act immediately. I had to go their cardcash.com site to be able to contact them via email. Their abcgiftcard.com site had no contact page. I will give them that their claims service was good. Within days they acknowledged my email, kept me updated to the progress, and credited my money with 5 or 6 days of filing. WHY SHOULD A PERSON EVEN HAVE TO EXPERIENCE THIS FRUSTRATION IN THE FIRST PLACE? Again, the answer escapes me.

ABC/CardCash Gift Cards
Order# *******
Date Action Value
12/18/15 Bought 24 $50.00 $1,200.00
Walmart Gift Cards
1/24/16 Registered telephone complaint -
Cards not accepted by merchant
1/24/15 - Registered several telephone complaints
5/9/16
3/4/16 Email to ABC detailing problem
3/7/16 Email to ABC detailing problem
3/8/16 Email to ABC detailing problem
3/9/16 Email to ABC detailing problem
3/10/16 Email to ABC detailing problem
3/12/16 Email to ABC detailing problem
3/13/16 Email to ABC detailing problem
3/14/16 Email to ABC detailing problem
3/15/16 Email to ABC detailing problem
3/22/16 Email to ABC detailing problem
3/24/16 Email to ABC detailing problem
3/25/16 Email to ABC detailing problem
3/28/16 Email to ABC detailing problem
3/29/16 Email to ABC detailing problem
3/30/16 Email to ABC detailing problem
3/31/16 Partial resolution $646.30
5/2/16 Email to ABC detailing problem
5/3/16 Email to ABC detailing problem
5/5/16 Email to ABC detailing problem
5/6/16 Email to ABC detailing problem
5/9/16 Suggestion to ABC for resolution

ABC/CashCard has declared this issue closed
Final resolution denied.

I purchased a gift card in March and when I got it I checked my balance and it was $100.00. About 2 weeks ago I had some bad gift certificates (from another company) and in the process I found out that people are selling their certificates and then after they are sold they dispute the charge. That's why so many of the cards are giving $0 balances. Once I discovered this I checked all of my gift cards and turned up 2 more bad certificates. The one I had purchased over a year ago but when I contacted that company--without question and without hassle--they refunded the money. When I contacted ABC I got nothing but a runaway. They said I contacted them after the 45 days (which is true) but they told me that they tried to contact the seller and can't get the money back so I'm out of my money. However, I contacted the gift card place and found out that the certificate is still in dispute and technically ABC still has the money for that certificate. So, they have MY money and I have a worthless card but they are REFUSING to refund the money. To me this constitutes fraud. Had they been out of the money that would be a different situation but they are not of the money. Besides, when a person checks his or her certificate and finds that the amount is correct and that the card never expires, who would even expect to find that the card BECOMES worthless? They really need to WARN the buyer about this possibility. PLEASE keep checking your cards (perhaps every week or two) so that if a discrepancy occurs you can contact the company AS SOON AS POSSIBLE.

They brag that they have all these levels of fraud security and that an invalid card is rare--but it doesn't sound rare by all of these reviews. My suggestion is that you buy your cards from Raise.com or giftcardzen.com where you have longer protection periods and where there's no hassle (at least not for me) when a refund is requested. I've had about 20 bad certificates from Raise.com but they have refunded me for EVERY card I reported. Service like this will keep me coming back to them but I don't ever want to buy another card from ABC.