Overview
JustLenses.com has a rating of 3.3 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. JustLenses.com ranks 33rd among Contact Lenses sites.
Instant Feedback
I ordered my contacts Feb 29,2024. They were mailed out Mar. 1st. As of Mar. 28th still have no contacts. Have called and emailed several times. They tell me just keep waiting nothing they can do. But they sure took my money without any problem. Don't use them. Pay a little more and get a company that will insure you get your contracts on time and if not refund your money.
Indeed my contacts around the end of January to purposefully get them by February 18th when I was going on vacation. Not only did they come a week after February 18th, but I was never notified they were on some type of "back order". I had to call and ask and when I asked they had no idea when my shipment would be coming. When I said I should be compensated she said I should ask myself and didn't bother to help me with any type of compensation. I spent basically $100 for them to come in "2 weeks" they didn't even come by February 18th and I was not compensated. I was wearing the same contacts for almost a month straight and if you look at my purchase history I get 2 week.
It was easy to complete my order from the UK.
The lenses were dispatched very swiftly and arrived around two weeks after my order was submitted. The lenses fit very well and I am totally satisfied with the quality.
They offer lower prices than many, but if you need them quickly you may be in trouble. It took over 3 weeks to get mine (twice) even after paying $9.99 S/H. No thanks.
The difficulty of returning the company's policy and the lack of instant chat for shoppers outside the United States
I made a purchase from the website on 11/22/2024
The shipment has not arrived to me yet
Ordering for JustLenses is fast and easy. I appreciate how easy the process is after the initial order. I also received reminders emails before my prescription expired which was helpful.
I have been using hard lenses since 1967. Since 2010, I have been buying lenses from Justlenses.com and I am very satisfied with the service and good price.
My order was filled promptly. My only concern is that they say i need a new rx in a year even though my doctors rx is good for two years
This company is a scam. Please order anywhere but here. Horrible customer service. They take your money.
Perfect in all processes, easy to re order as I'm an old customer
Always get my orders fast. Never have any issues..
We provide the exact contact lenses prescribed by your eye doctor at savings of up to 70% off what you would pay retail.
We offer a convenient alternative to purchasing your contact lenses from your eye care provider. Order from Just Lenses and you can have the lenses delivered right to your home or office.
What could be more ideal?
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members