• 7 Cups

7 Cups

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Overview

7 Cups has a rating of 3.93 stars from 713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7 Cups most frequently mention mental health, emotional support, and great place. 7 Cups ranks 4th among Self Help sites.

  • Service
    269
  • Value
    239
  • Shipping
    78
  • Returns
    77
  • Quality
    239
Positive reviews (last 12 months): 60%
Positive
15
Neutral
1
Negative
9
89
See all photos

What reviewers want you to know

Positive highlights

  • If you need someone to talk to about a lot of different topics don't hesitate to download 7 Cups!
  • But I don't use premium, so my growth path is just the general one which is still immensely helpful.

Critical highlights

No critical highlights yet

How would you rate 7 Cups?
Top Positive Review

“Amazing and supportive place!”

Melanie L.
2/6/24

7 cups has been such a blessing in there's always someone to connect with who understands. Ten out of ten!

Top Critical Review

“No-just no”

random p.
1/22/24

None really cares enough to "see" you. They all just reply randomly, ghost midway, come up with the lamest excuses to leave, make a ton of assumptios and focus on telling you what to do. Even listeners with good ratings...maybe there's like a 1% of decent and genuine people there but it's not worth it looking for them...it made me feel quite invalidated and unseen, as if even in a website created for support, none really cares...

Reviews (713)

Rating

Timeframe

Other

Reviews that mention popular keywords

need someone (28) growth path (9)
Thumbnail of user melaniel488
1 review
0 helpful votes
February 6th, 2024

7 cups has been such a blessing in there's always someone to connect with who understands. Ten out of ten!

Service
Quality
Thumbnail of user valerieh423
1 review
0 helpful votes
May 22nd, 2021

I just joined the site and it's okay everywhere. I think it's a bit less, some people want to talk about their feelings directly and not do all those tasks first.

Thumbnail of user mar66
1 review
0 helpful votes
January 21st, 2024

They are very professional and provided with very helpful tips and techniques and the idea of the site overall is great and very helpful

Tip for consumers:
They helped me a lot with manging emotions and overcoming panic attacks

Products used:
They help you with mental health and they have online therapists

Service
Value
Quality
Thumbnail of user ovheart.today
1 review
0 helpful votes
April 15th, 2024

People from all walks of life come to this website and get the opportunity to share to their hearts content.

Tip for consumers:
It's a wonderful site if you want to be heard - about any topic or even if you want to listen to others and be a friend.

Products used:
Listening and being heard.

Service
Value
Quality
Thumbnail of user randompersonw97
1 review
1 helpful vote
January 22nd, 2024

None really cares enough to "see" you. They all just reply randomly, ghost midway, come up with the lamest excuses to leave, make a ton of assumptios and focus on telling you what to do. Even listeners with good ratings...maybe there's like a 1% of decent and genuine people there but it's not worth it looking for them...it made me feel quite invalidated and unseen, as if even in a website created for support, none really cares...

Thumbnail of user gumballmachinem
1 review
0 helpful votes
November 15th, 2023

I have been both a listener and a member. I have used this platform off and on for the last five years as a member, to receive support from others. As a member, I would maybe give it three stars at this point in time. It can be unpredictable who you will be talking to as well as the quality of the listener you talk to. I found that many listeners either left randomly without saying anything or showed signs of not following their training. Some listeners are good quality and interesting to talk to. As a listener, this platform is great. I love that they have support programs to further develop skills, as well as an internship. There is tons of training provided which is great. I have received a lot of positive support since I joined as a listener. I like the additional forums as well, but the listener & member step paths can sometimes be a little bit repetitive (maybe just at the beginning- I haven't gotten very far yet on either). Overall a great idea of a platform with lots of potential for success:-)

Tip for consumers:
Thank you, listeners, for your service :-)

Thumbnail of user sanafathi388
1 review
0 helpful votes
March 18th, 2024

An absolute blast, it's a nice place to be, and a safe platform to be on and learn from each other, growing together.

Thumbnail of user korib31
1 review
0 helpful votes
February 11th, 2024

Most people on here are from India and have very limited English speaking ability and even less compassion. Be sure to match with someone from your country or it will be an utter waste of your time.

Thumbnail of user analim
1 review
5 helpful votes
July 6th, 2020

It's a great community to find caring people, calm your mind and also feel understood, empathy and love are healing.

Thumbnail of user mcgillcallie
1 review
0 helpful votes
April 15th, 2024

People just get mad at you for not giving them advice when you are clearly not allowed to give advice as a listener.

Thumbnail of user sumanthshandilya
1 review
0 helpful votes
January 22nd, 2024

The best site in the world to connect to people and have great conversations real time, the site is free to access which is awesome

Thumbnail of user alexa624
1 review
1 helpful vote
August 4th, 2020

Excellent platform for relieving stress. Gives the authority to access it anywhere, anytime. Has variety of options for calming yourself.

Thumbnail of user whiter22
1 review
1 helpful vote
January 28th, 2023

7 cups is a fantastic place to go for help. You cannot make it to a therapist, and you don't have the assets to afford any type of help, 7 cups is a great alternative. Free, active, and helpful links, positive community, and caring listeners are just a few reasons why it is an alternative worth trying. Forums, 1on1 chats, or group therapy sessions included in the free section. Paying can get you a trained and licensed therapist but it isn't needed to just come and vent.

Tip for consumers:
It's free!

Products used:
Listeners and group chats.

Service
Value
Quality
Thumbnail of user shelbym230
2 reviews
5 helpful votes
January 7th, 2023

I just tried the site out just now got a listener whos response sentences would be 4 words or less they were so vague I couldn't understand and seemed to bore them if they cared they would have asked questions said more than 4 words to me at a time. Forget this site this listener had high star rating too

Tip for consumers:
dont expect them to actually care

Service
Value
Quality
Thumbnail of user avac93
1 review
1 helpful vote
February 6th, 2023

This is a perfect place to destress and get your mind off of everyday stresses. This is my first day of being a member and my stresses were relieved immediately from the empathy I was given. I then became a listener and nothing makes me happy then a person responding and telling me that I've helped them. It leaves you feeling good that you helped someone with a everyday problem, whether it was permanent or temporarily. <3

Tip for consumers:
-

Products used:
-

Service
Value
Thumbnail of user sanss5
1 review
0 helpful votes
September 20th, 2021

This site is really helpful for who is an member so they can talk in chat to an listener and maybe feel better and for the listener so you can help other people

Thumbnail of user vgb
1 review
0 helpful votes
October 13th, 2021

I have been using 7cups for more than 6 months now. It has been a good experience overall and I am still using it. The community there is so supportive. You have a structured mechanism to handle and work through everything there.

Tip for consumers:
I have been using 7cups for more than 6 months now. It has been a good experience overall and I am still using it. The community there is so supportive. You have a structured mechanism to handle and work through everything there.

Products used:
community services

Service
Value
Quality
Thumbnail of user annec1029
1 review
1 helpful vote
September 9th, 2023

7Cups is run by volunteers who really keep the space safe for everyone. This app is very helpful! People are genuinely caring and supportive of one another.

Service
Value
Quality
Thumbnail of user awak
1 review
1 helpful vote
November 13th, 2020

You can go there and talk to random people and vent about your problems. Website and the app is sort of still buggy but it has come a long way from what it used to be.

Thumbnail of user nicholass552
1 review
0 helpful votes
May 20th, 2021

7Cups is an amazing way to reach out to someone who is anonymous who is willing to help you feel better about a current situation with you are experiencing! They are equipped to help with a rang of things and will never judge you! It makes it easier to talk to someone who you don't know and know that you won't get judged!

Service
Value
Quality
Thumbnail of user elliee29
1 review
0 helpful votes
April 15th, 2022

The site which is known as 7 Cups is a really great way to connect to those who have volunteered themselves as listeners who understands and offers emotional support and some tips or just be there as a listening ear which is at no cost of course. Furthermore, this site also lets you sign up as members where if you( listeners) find yourselves in any trouble or are struggling with anything this is a great way to connect to listeners. Even though, the site is anonymous, you will find no fault that you will find that you will be heard and haven't had your time wasted. Highly recommend this site. Every aspect of this site is free so no need to have money worries however if you decide to have therapy via the site you will need to pay a small amount of money and the site is just like real therapy should you decide to take a sign up to therapy. Hope you get the benefit of the site as I think this a really great way to get support.

Thumbnail of user gavras
1 review
0 helpful votes
October 31st, 2020

I highly recommend this website if you are having problems in your life, all the participants here are very kind

Thumbnail of user ashrafy3
1 review
1 helpful vote
May 20th, 2021

7 cups is a website where people who need help and people who want to help come together. Its an amazing place full of wonder, supportive people and it really a joy to be appart of it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesa1016
1 review
55 helpful votes
March 5th, 2020

I became a quality mentor on the site. After witnessing an excess of chats that were beyond abusive and bringing them to the attention of admin only to find indifference, I must warn others to stay away. The paid staff doesn't do any actual work on the site nor do they care for quality. They ride on the backs of free volunteers who are never properly trained nor monitored.

If you want to tell someone about your problem and walk away feeling x10 worse, this is the right place for you.

Thumbnail of user brittneya37
1 review
0 helpful votes
November 30th, 2021

If you are feeling depressed, lonely, have issues going on, or basically anything, 7 Cups helps you. The people working on the site work hard to make sure that the people coming for help is properly served.

Tip for consumers:
Make sure to use to site for it's proper use.

Products used:
I volunteer on the site.

Service
Value
Shipping
Returns
Quality

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About the business

Need Help? Find someone to talk to for online therapy & free counseling. Online text chat about relationship & marriage problems, breakups and more as you talk to strangers.

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