asked byon 6/9/20
It's a legit company! Definitely not a scam :) In my experience, I've been on as both a listener and member, it's not a scam. We're trained & take courses (as listeners) to best support members. Each listener is different, as is each member, so there may be bad experiences with one listener or vice versa. We have therapists we can ask for advice or refer people to as well.
7 Cups is a legit company, but the services are very specific. The services that are free are not therapy. The therapy is limited. If you have serious mental health concerns that require regular interaction with a licensed clinical therapist, seek a professional who will speak to you voice-to-voice. This is short-term, "light" therapy to solve a short-term problem, like getting through a break-up or the death of a friend.