7 Cups has a rating of 4.1 stars from 714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7 Cups most frequently mention mental health, emotional support, and great place. 7 Cups ranks 3rd among Self Help sites.
Such a great place to get support and support others! I would highly recommend it for anyone interested in mental health
None really cares enough to "see" you. They all just reply randomly, ghost midway, come up with the lamest excuses to leave, make a ton of assumptios and focus on telling you what to do. Even listeners with good ratings...maybe there's like a 1% of decent and genuine people there but it's not worth it looking for them...it made me feel quite invalidated and unseen, as if even in a website created for support, none really cares...
Such a great place to get support and support others! I would highly recommend it for anyone interested in mental health
None really cares enough to "see" you. They all just reply randomly, ghost midway, come up with the lamest excuses to leave, make a ton of assumptios and focus on telling you what to do. Even listeners with good ratings...maybe there's like a 1% of decent and genuine people there but it's not worth it looking for them...it made me feel quite invalidated and unseen, as if even in a website created for support, none really cares...
People just get mad at you for not giving them advice when you are clearly not allowed to give advice as a listener.
7 cups has been such a blessing in there's always someone to connect with who understands. Ten out of ten!
They are very professional and provided with very helpful tips and techniques and the idea of the site overall is great and very helpful
Tip for consumers:
They helped me a lot with manging emotions and overcoming panic attacks
Products used:
They help you with mental health and they have online therapists
People from all walks of life come to this website and get the opportunity to share to their hearts content.
Tip for consumers:
It's a wonderful site if you want to be heard - about any topic or even if you want to listen to others and be a friend.
Products used:
Listening and being heard.
Most people on here are from India and have very limited English speaking ability and even less compassion. Be sure to match with someone from your country or it will be an utter waste of your time.
I just joined the site and it's okay everywhere. I think it's a bit less, some people want to talk about their feelings directly and not do all those tasks first.
An absolute blast, it's a nice place to be, and a safe platform to be on and learn from each other, growing together.
It is simple and easy to use. 24/7 you can speak to a listener. It does not help. They pretty much repeat everything back a different way. I needed help not an echo. I do not recommend this site if you really need some help.
7 cups is a cool website but the kids on it are rude i love it but people can be a lot nicer but yay
I have been both a listener and a member. I have used this platform off and on for the last five years as a member, to receive support from others. As a member, I would maybe give it three stars at this point in time. It can be unpredictable who you will be talking to as well as the quality of the listener you talk to. I found that many listeners either left randomly without saying anything or showed signs of not following their training. Some listeners are good quality and interesting to talk to. As a listener, this platform is great. I love that they have support programs to further develop skills, as well as an internship. There is tons of training provided which is great. I have received a lot of positive support since I joined as a listener. I like the additional forums as well, but the listener & member step paths can sometimes be a little bit repetitive (maybe just at the beginning- I haven't gotten very far yet on either). Overall a great idea of a platform with lots of potential for success:-)
Tip for consumers:
Thank you, listeners, for your service :-)
I just tried the site out just now got a listener whos response sentences would be 4 words or less they were so vague I couldn't understand and seemed to bore them if they cared they would have asked questions said more than 4 words to me at a time. Forget this site this listener had high star rating too
Tip for consumers:
dont expect them to actually care
The best site in the world to connect to people and have great conversations real time, the site is free to access which is awesome
7cups is great for venting out,casual talk,mental support for people who just want to talk to someone and its totally anonymous platform to chat and maintaining privacy of the memebers and listeners. I found great listeners who helped in my tough times of sadness.
Other than that i would like to say, the app and the website needs a bit software enhancing because it has few glitches and a little user interface improvements. Over all the website is smooth. Thank you 7 cups
I have been a 7 cups member and listener off and on since 2015. My recent experience as a member- I have attempted to connect with a competent listener for the last 2 months. The quality of the listeners has been appalling. I was bullied by one, who told me that if I was not senile to f***k myself. Many did not even respond to my issues at all. Finally found a great listener that encouraged further contact. We set up a time and she ghosted me. When I told her that I felt insignificant, and did not view the site as a safe place for vulnerable people, she blocked me. As a listener, I was in a month long relationship with a listener/ member who implied that she was in the act of suicide. I had to refer her on to a crisis site. This was very triggering for me. I had members that tried to engage is sexting. This is not a safe site for anyone who is in a vulnerable state. At best, you will get an untrained and unhelpful listener. At worst, you will get a bully that may cause you significant distress. Protect your mental health and avoid this site. The only good thing is the listener support feature, which is helpful after a difficult chat. But why expose yourself to this abuse in the first place? Run, don't walk, away.
Site seems good upon entry. Reading reviews says otherwise. I've decided to venture forward and see for myself, I will update once I've gotten deeper in. Fingers crossed it helps.
But first complaint, my live listener has not responded to me in quite a bit and I'm kinda annoyed at that. Do they let just anyone listen?
I became a quality mentor on the site. After witnessing an excess of chats that were beyond abusive and bringing them to the attention of admin only to find indifference, I must warn others to stay away. The paid staff doesn't do any actual work on the site nor do they care for quality. They ride on the backs of free volunteers who are never properly trained nor monitored.
If you want to tell someone about your problem and walk away feeling x10 worse, this is the right place for you.
7 cups is a fantastic place to go for help. You cannot make it to a therapist, and you don't have the assets to afford any type of help, 7 cups is a great alternative. Free, active, and helpful links, positive community, and caring listeners are just a few reasons why it is an alternative worth trying. Forums, 1on1 chats, or group therapy sessions included in the free section. Paying can get you a trained and licensed therapist but it isn't needed to just come and vent.
Tip for consumers:
It's free!
Products used:
Listeners and group chats.
Not sure why, if you deactivate someone's account at least email them why. I did nothing wrong so own up and tell us why!
I love 7 Cups of Tea - so many resources and help to be found here. This is the site that taught me how to actively listen and take care of my mental health. I've had an account since 2014, and although I take breaks, I always return back to it somehow. I have recommended it to friends on several occasions. There are lots of great listeners as well. Unfortunately, there are also a lot of bad harmful listeners and the wait times are horrendous. It seems many do not take the listening courses seriously. I have been snubbed by some listeners without any explanation during a distressing time. Some leave suddenly in the middle of a chat with no warning. Some listeners have also guilted or shamed me when I was going through a hard time, making me feel worse. Therefore, this site is a great starting resource with plenty of potential, but needs tighter controls and tests on who its listeners are.
This is a perfect place to destress and get your mind off of everyday stresses. This is my first day of being a member and my stresses were relieved immediately from the empathy I was given. I then became a listener and nothing makes me happy then a person responding and telling me that I've helped them. It leaves you feeling good that you helped someone with a everyday problem, whether it was permanent or temporarily. <3
Tip for consumers:
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Products used:
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7Cups is run by volunteers who really keep the space safe for everyone. This app is very helpful! People are genuinely caring and supportive of one another.
There is little or no support for listeners and even though we have the ability to block ppl it does absolutely nothing.
In fact all it does is make them more determined to annoy other listeners and the only support that is offerd is a peer supporter.
The badges look pretty but mean absolutely nothing and yet ppl use them as power to mock or be little other listeners.
The bigwigs are all neo natzis and if u dare question them they make u fell like $#*!.
Products used:
7cups website
7cups used to be better, but has honestly gone downhill fast. Most listeners are inactive and will ghost you, giving one-line replies at best. Some are downright harmful, trying to force you to do things their way. Some are manipulative. A few are very good though, but these people never hang out on the site for long. You should never connect with a random listener but always find a decent one through the search.
7cups does not seem to be doing much to curb the harmful behavior on their site. As a member, you get toxic listeners, and as a listener, you get harassed.
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