• 7BitCasino

7BitCasino

Overview

7BitCasino has a rating of 2.22 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 7BitCasino most frequently mention customer service problems. 7BitCasino ranks 14th among Casinos sites.

  • Service
    40
  • Value
    27
  • Shipping
    13
  • Returns
    18
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 38.5%
Positive
15
Neutral
1
Negative
23
29
See all photos
How would you rate 7BitCasino?
Top Positive Review

“Excellent casino overall”

Derek H.
3/11/24

Can't say about other reviews but for me, in general an excellent casino. Good layout. Easy to navigate. Many many games. Nice people and very helpful. Just wish they have more promotions like TrustDice and BitFury!

Top Critical Review

“A joke”

Cole B.
2/16/24

This site is an absolute joke! Totally screwed you over repeatedly. Refuses to honor bonuses and the telegram promotions are an absolute joke! They say you get 120 spins for,$20 then never give them. Once contact them they try and make deposit amount more. Even though I have provided screenshots of saying $30 and $20! Deposits. Which I deposited over $40 each time. Complete scam

Reviews (60)

Rating

Timeframe

Other

Thumbnail of user coleb154
1 review
1 helpful vote
February 16th, 2024

This site is an absolute joke! Totally screwed you over repeatedly. Refuses to honor bonuses and the telegram promotions are an absolute joke! They say you get 120 spins for,$20 then never give them. Once contact them they try and make deposit amount more. Even though I have provided screenshots of saying $30 and $20! Deposits. Which I deposited over $40 each time. Complete scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user duldanics
1 review
1 helpful vote
February 17th, 2024

So guys I have played at this place.This place is a absolute joke odds against you are 99.9 percent it is better to play Powerball you have better chance.I played 30 straight days with 0 win and not only that never got ahead 10 bucks.Never seen a $25 bet pay 50 cents bonus round in my life.this place needs to be shut down.See below I attached images payouts on bonus rounds are catastrophic this is on 1.25 bet and $1.Outcome on $10 to $25 bets is the same absolutely ridiculous I will attach more images.As you can see below this is not even a dollar made on two different bets and bonuses.

Thumbnail of user lancer57
1 review
0 helpful votes
February 24th, 2024

Worst online casino I've played. They are obviously all questionable but this one is the absolute worst. Ever without accepting any rewards, they will force you to play a roll-over. The roll-over is so high that it's 3x your original amount. If you get in the green, it gives them time to do god knows what. All these back-door limitations are just highly sketchy ways to get you to play more and blackjack or any of game seems just too predictable. Go to Vegas probably 4-5 times and year and no complaints. Don't play here and save your money.

Thumbnail of user reappaden
1 review
0 helpful votes
October 22nd, 2023
Verified purchase

Not a horrible site. Ive won a little money there. Cash out with bitcoin is probly the quickest I've seen.
The biggest problem I have is the VIP program. It sucks. And they like to give "free spins" except they don't know what the word "free" means.
7bit expects you to make a deposit in order to get "free spins" THAT MEANS THEY ARE NOT FREE
I've tried pointing this out to them but they are too dumb to understand I guess.
There has been one time I got free spins that didn't cost me anything and I've played here for years
I'm about to make a change to someplace with more appreciation for their players.

Service
Value
Thumbnail of user tarai99
1 review
1 helpful vote
December 30th, 2023

You can deposit instantly and as much as you want, however you want. But then if you withdraw too much - suddenly they want documentation that you've previously provided - on a holiday weekend no less. If I was really the random account being reviewed that day, I should have been notified hours before I had sent so many deposits and then just wanted to take my meagre $100 out. Customer service was useless. I also found out through AGCO that the way in which I made deposits is illegal, but that never flagged my account. This site needs to be shut down - yesterda.

Tip for consumers:
Don’t use this site. They are not a legitimate gambling site when all they do is take and not give.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnathanspenser
1 review
0 helpful votes
March 4th, 2024

After waiting for a week long to receive over 2000$ 7 bit closed my account because they couldn't find a single reason to say I violated terms of service or agreement! They told me that my winning needed to be verified by a gaming provider after winning over 2000$ and then they refused to process my cash out! I want my account restored and I want my winnings paid immediately!

Value
Thumbnail of user alajak
1 review
2 helpful votes
February 16th, 2022

I am a regular depositor at 7Bit. These guys never trick me with bonuses or money-outs. It's indeed doable to wager your bonus here. And they do their best to process every payout asap. I feel safe about my money playing here.

Service
Quality
Thumbnail of user johns15087
1 review
1 helpful vote
February 1st, 2024

Honestly that's it. The last trigger was just like 1 hour ago when they cancelled my withdrawal (again) for my meager winnings. I asked them why and they just replied to just withdraw again.?
Customer service exists and replies fast, but it is very clear that they don't know what they are doing most of the time.
You can easily deposit, but withdrawing your money is a challenge. I had to go back and forth with them initially for several days, and it happens all the time with withdrawals. Fiat to Fiat, Crypto to Crypto.

Do yourself a favor and just play on bigger names like Stake or something, not 7bitcasino (they also openly advertise Katsubet which is pretty much a clone, and I tried it and even now my bank deposit to them is like 2-3 weeks pending and they claim the account is not associated with them). It's definitely the same company since their support, design, and everything else are similar. So stay away.

Tip for consumers:
There's always a problem, it's very stressful to use this casino.

Products used:
It's a casino

Service
Value
Quality
Thumbnail of user mortisp
1 review
2 helpful votes
October 31st, 2023

Had multiple issues where 1 I could not bet more than $100 total. Try recouping your loses like that. Had more than 20x my bet. Games feel rigged.
Spoke to customer service, they have no idea. Acted shocked. Sent them screen shots of the issue. No word yet.
Another issue i had was the roulette table showed a $240 win, it showed in my account for 5 seconds, then disappeared. The game still shows as a win, the wallet shows it as a $80 loss.
Again no word from support.
No ticket number to follow up with.

Service
Thumbnail of user kortnielakin
1 review
1 helpful vote
December 3rd, 2023

No free spins even when you have put a lot of money into the website. And gives you false information

Thumbnail of user jcj40
1 review
0 helpful votes
January 2nd, 2024

No one has a chance to win here. I've been playing on this a long time. Finally closed account do to not winning ever. One time I won 400$ lost 100x that! NO JOKE. Poor customer service, very sloW payouts sometimes 10 hours.UNNFAIR AND SCAMMERS IS MY TAKE. CHECK BITSTARS THEY COULD LEARN SOMETHING FROM THEM. 50 deposits 1 win 75$ lost alot. ALOT

Service
Value
Quality
Thumbnail of user rarerose25
1 review
1 helpful vote
November 7th, 2023

I had gotten bumped out of my game and it showed I still had spins left on my 66 free spins I used when I first started playing so I clicked it and a few spins later it took everything I had won after my spins were over balance. It counted the whole time as "free spins bonus" even though they were paid for spins, making it exceed what you can win on free spins. Took away $1200 I made during the 3 hours after my free spins.

Tip for consumers:
Their customer service people are useless and not knowledgeable at all!

Products used:
Casino slots

Service
Value
Quality
Thumbnail of user slotterking9999
1 review
0 helpful votes
February 24th, 2024

This casino is a joke but I promise u one thing I will be the last person that they screw over...,...ogrns

Thumbnail of user kerryc508
1 review
0 helpful votes
April 16th, 2024

I was verified during sign-up played for 3mos making numerous deposits totaling over 7k in solely BTC transfers, made about 5 or 6 withdraws in BTC (1.5-2K) had to re-verify account each time, Throttled, laggy, glitchy games after each withdrawal for at least a week then the site started constantly reloading while I'm mid-spin and NOW wants me to verify I'm not a robot each time it happens. While I was in the chat discussing things with Crystal, she notified me that my acct was deactivated. They confiscated the deposit I was playing and I was logged out while still in the useless chat. She and Tonny said I'm in a restricted Country and that was the only reason given, I have tons of screen shots. Bonus rounds and awards withheld along with the usd-btc discrepancy and rounds taking more than bet placed while rtc was laughable. I also have a vid of going in to game demo and starting up in live game where my entire balance was drained in one click as I tried to navigate back out. If the US is restricted then how are we able to reg and be verified, make deposits and play at all, why is site even accessible. Im including a pic from 2 weeks prior asking the same vip host about the site being down and the reason given at the time, note his response. Also the pics from sign up and first deposit email confirmations. Blacklist and Ban these pirates.

Tip for consumers:
For US players to be directly marketed with BTC available to their site is egregious and everyone directing us to them should know what they're selling.

Service
Quality
Thumbnail of user m62352028
1 review
0 helpful votes
February 11th, 2024

They never pay out.even if you don't use bonus they make you do 10X before you cash out and they say to prevent money laundering.and they have 100$ max table limit just to make sure you never get there

Service
Value
Shipping
Returns
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Thumbnail of user nylas14
1 review
0 helpful votes
October 19th, 2023

I received an offer via email from 7bit Casino. I haven't played on the site for quite some time so I figured it was to get me back there lol. I entered my code and it didn't work. Contacted support and was told I couldn't use it because I didn't register new account through the affiliate. It clearly says in the email that I can register and/or login to my account to use the offer. The rep is apparently incapable of reading because he couldn't comprehend that it was for new and/or existing customers. So it's just the scam of sending the fake offer to get you onto the site. Reminded why I don't play here lol
*only blacked out code because I want no part of anyone going to play there lol)

Tip for consumers:
Probably to avoid it. If you receive an email offer and they can’t even honour that then do you really have confidence that if you win, you’ll actually receive your money from them. Not chancing it lol.
Good luck!

Products used:
Online casino

Service
Value
Quality
Thumbnail of user simonlindal
1 review
0 helpful votes
May 17th, 2023

Usually I spend 30-40 CAD here on weekends. I didn't win big anyways but earned about 75 CAD last week. I prefer pokies so haven't tried table games yet. Also I didn't claim any bonuses for registration cuz I don't like wagering. Generally this casino seems to be fine.

Service
Returns
Quality
Thumbnail of user katiekat1829
1 review
0 helpful votes
July 20th, 2023

Yea they may have a lot of games and they hit occasionally. But they have a min on withdrawals. The Bitcoin amount they show you is not accurately reflected. And I am an s avid player. I think in over my more than handful of giving them a chance I was able to cash out maybe 2 times. I won and felt like I wasn't getting robbed like I do the last 5 times I've played their casino.

Thumbnail of user derekh527
2 reviews
0 helpful votes
March 11th, 2024

Can't say about other reviews but for me, in general an excellent casino. Good layout. Easy to navigate. Many many games. Nice people and very helpful. Just wish they have more promotions like TrustDice and BitFury!

Thumbnail of user maryh3911
1 review
2 helpful votes
October 28th, 2022

I hit not once but twice and it did not give me my winnings... said to contact customer service. ITS been almost a week and they just keep telling me the same thing... its been turned over to the appropriate department and to wait. You cant call and speak with anyone. Only email. I have made several deposits and maybe three withdrawls... loosing game. Save your money.

Service
Value
Thumbnail of user rd5288
2 reviews
2 helpful votes
April 2nd, 2023

Let me start of saying I played this casino a good many times and this was the first time I hit a little something trust me I wouldn't cancel. Everything was as normal losing a good bit then finally I hit like 600 bucks played down to about 480 or so set my phone down (no one else around) and go back to play more and my money was gone when I inquired with live chat the told me I had canceled it and they were not going to give ot back. DO NOT PLAY 7BIT CASINO! They make plenty of money why wouldn't they honor giving my money back I messaged before I spun another spin.

Products used:
Slots

Thumbnail of user masoudq1
1 review
1 helpful vote
September 6th, 2023

Did when 12k after my 3 k deposit.
They verifying my acount at first but when I withdraw they unverified it immediately.
They will not respond until you loose your money and after you lost them they will verify you.
There is no place to contact.
Games are regid as well.

Service
Value
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Returns
Quality
Thumbnail of user jamesp4900
1 review
1 helpful vote
July 4th, 2023

I made a mistake and started playing on 7bit casino. I told them I had a gambling issue and requested they immediately close my account. This was on 7/1/23
7bit casino is always watching their emails and they didn't close my account until another request after I made additional deposits on 7/2/23. They refuse to refund me my money.

Service
Value
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Thumbnail of user fellmike37
1 review
0 helpful votes
April 5th, 2023

Customer service makes or breaks an online casino. 4 hours on and off with chat - then off'd me to service who off'd me to vip services who off'd me to the bonus department ….then wait wait wait nothing. It seems that no one can resolve or now in my case to cancel my account.

Thumbnail of user brockr39
2 reviews
1 helpful vote
December 4th, 2023

I never had any problems they were instant deposits and withdraws using crypto like they claim. Now I try to withdraw $1,900 using Litecoin and they want me to send in documents, ID, etc. I specifically play at no Kyc casinos with crypto because i don't want them having my personal info on file for a hacker to easily get. I wouldn't play there if I had known they were going to do this. I have withdrawn several times and deposited many more times and they never asked until now. I'm tired of this.

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Thumbnail of user yaroslavab1
Kyle L.
Typically does not respond to reviews

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