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6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
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The Veterinarian that we spoke with, Dr. Maureen, was Completely Amazing and Helpful with our dog, Miss Chloe Mae. Thank you so very much! We will continue to use this service and make sure we update them with Miss Chloe Mae's progress. I can't believe that Dr. Maureen called me within 1 minute of me contacting 6ya! Completely and totally worth the time and money. We could ask questions we normally wouldn't be able to ask and get an answer to.
Customer service is very helpful respectful and very patient
Allan was very helpful and friendly and offered me a way to get the help I need with Facebook.
My experience with Jake was very nice he gave me the information to get in touch with the Walmart store
My operator was Brandon. THE BEST, knowledgeable, understanding and VERY helpful. You should always listen to the calls as well as asking for a review. When speaking with just a voice on the other end of the line it is great to be able to make a connection (personal instead of impersonal) feeling like you matter instead of perfunctory and impersonal... Joni
Adrian was very helpful in helping me resolve my account issue
Wonderful experience! Thank you to Stephanie who helped calm me down and answered my questions concerning my cat. Very appreciative of her being available on the weekend to assist with my questions and concerns! Highly recommend!
I would definitely recommend 6ya. The customer support representatives are very nice and very helpful.
I simply had to indicate my situation and it was done. Great experience!
My WF-3540 was dormant for over a year and would not print. Within minutes, Joe A. Had patiently walked me through the process of cleaning my print heads, which I had to do four times before the ink finally appeared fully on the print pattern. But it is working again! Saved me a shopping trip and the expense of buying a new printer. Thanks, Joe.
He was patient and efficient and great. I would definitely use the service again! Thank you so much. God bless you!
Great information was helpful and made me feel better
My dog ate a half of a pain pill that was accidentally dropped on my floor & Nicole was so awesome & the call back was so fast-!
Highly recommended
Thank you so much-!
Wendy was the veterinarian with whom I spoke. She was truly compassionate in her questions and answers. I felt warm after having talked with her and knowing that she would pray for my Sadie. Unfortunately Wendy could not visually diagnose my girl due to my physical proximity.
Costumer Assistant;
They really do care. I need my glasses the lens fell out and broke.
I couldn't access anything on my phone. The agent helped me with everything that I was needing. I thank you for having a very knowledgeable team. This Man really deserves a raise. I thought he was going to be like all the others agents that l have dealt with. ("You got to do this and that"!) But not him he did everything that I needed.
Thank You for all your help and support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members