• 4seating.com

4seating.com

Overview

4seating.com has a rating of 4.15 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 4seating.com most frequently mention customer service, home theater, and great job. 4seating.com ranks 4th among Home Theater sites.

  • Service
    62
  • Value
    60
  • Shipping
    56
  • Returns
    31
  • Quality
    52

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
0
Negative
3
23
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • All SLA's for delivery have been missed and communication has only been provided after I contacted customer service.
How would you rate 4seating.com?
Top Positive Review

“Excellent Service!”

Valerie B.
1/30/24

Our experience with 4seating.com has been fantastic. We found them from an online search and reached out via phone for additional sales information. Our salesman, Joseph, was very helpful. The furniture delivery was timely and the chairs are gorgeous and just as we expected. When I recently contacted customer service, Megan was able to quickly resolve my issue. There was no hassle and I was able to email and speak with a live human :) Every interaction has been positive. Highly recommend!

Top Critical Review

“Rude”

Michael M.
12/31/23

Sales people are border line harassment. And when you ask to be removed from contact. They are extremely rude! I dealt with Zack at 4 seating. Worst services ever

Reviews (122)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (66)
Thumbnail of user tarap132
1 review
2 helpful votes
July 31st, 2020

Hi my name is Tara C Pathak order through Clara Hinojosa she took my order nicely. What for delivery I called first time she called back but Andrew not satisfied with his response. She told me that the delivery person will call me hour before arrive. Yesterday got my delivery when I received the call from delivery person he I am outside front of my house but kind of service is that I am 56 year old how can I take it myself. Horrible and disaster service
Tara Pathak

Thumbnail of user thomasn46
Thomas N. – 4seating.com Rep

HI Tara! We want everyone to have a perfect experience and it makes us feel terrible when that does not happen. Your order did come with free curbside delivery, but do also offer white glove service on request with an extra fee applied. Tara- We are committed to excellence in customer service and want you to know you are appreciated. We are always available to answer questions and we love to help. Thank you for choosing 4seating.

Thumbnail of user tammyo17
1 review
5 helpful votes
February 26th, 2018

Please look close at the chairs with the table before purchasing. When you use the table, it covers up the cup holder. You can't place drinks in it at all. The table has to be straight with the arm of the chair to use the cup holder.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We have the Largest Selection of In-Stock Ready-to-Ship Home Theater Seating and Home Theater Furniture Available!

Company Representative

Thumbnail of user thomasn46
Thomas N.
Typically does not respond to reviews

How do I know I can trust these reviews about 4seating.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about 4seating.com?