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42nd Street PhotoReviews 447

3.8

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42nd Street Photo Reviews Summary

42nd Street Photo has a rating of 3.8 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 4th among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147

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California
1 review
0 helpful votes
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42nd Street Photo, came through so far with what they promised, I received the memory, and I believe they will make good on their promise to refund the cost of the camera. I was premature in canceling my order, they have showen they are who they say they are a store who is concerned for their customers. I went to them because they had the best prices by far and I still believe they do.

I was contacted by Chad from 42nd Street Photo, he was very cordial and concerned as to my comments. After I explained to him my apprehensions in my order and the reason I returned my order, he assured me that my issues would be addressed and taken care of in the form of a full refund and to show the stores commitment, he will send free memory.
I am very pleased with the outcome and will not hesitate in purchasing from 42nd Street Photo in the future

Date of experience: April 25, 2016
California
1 review
0 helpful votes
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Helpful Service
April 13, 2016

I ordered a leather case for my Fuji XPro1 from 42nd St. Camera. It arrived quickly and in perfect condition. I would highly recommend 42nd St. Camera and this case as both meet and exceeded my expectation. What I also like about 42nd St. Camera is that they are very helpful and available to answer any questions you might have, which is great when you are ordering online.

Date of experience: April 13, 2016
Virginia
1 review
0 helpful votes
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Purchasing from 42nd Photo has been wonderful. They always provide great advice on my purchases of photography equipment.

Date of experience: April 11, 2016
Ohio
1 review
0 helpful votes
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I purchased a Nikon 800 E from 42nd Street Photo. For Christmas my son wanted a Canon T3i. It was a great deal. So when it came time to get a upgrade for me, I went back to 42nd Street. Their sales rep Robert took care of everything. Great after sales follow up.

Date of experience: April 5, 2016
Indiana
1 review
0 helpful votes
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I have ordered from Ralph on Internet Sales at this store and he has always guided me in
The best direction. His knowledge of cameras as well as lenses is always commendable.
Best of all, he does not try to sell anything that is not necessary! I really do like this
About him and the store! I would not hesitate to ever recommend this store as anything but first rate and above many others.

Date of experience: March 31, 2016
Texas
1 review
0 helpful votes
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I've purchased a camera body and lens from 42nd Street Photo. Great shopping experience and superb customer service. Prices were the best I could find and shipping time was minimal. I'd recommend them to anyone!

Date of experience: March 26, 2016
Virginia
1 review
0 helpful votes
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5star
March 11, 2016

Easy online purchasing products were delivered on time and in perfect condition. I would definitely recommend to a friend.

Customer service was easy to reach and they were very helpful

Date of experience: March 11, 2016
Mississippi
1 review
0 helpful votes
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This past year I wanted to start exploring the world of photography, but all of my previous gear was outdated. I found 42Street Photo, and I will never purchase camera gear from another site. The amount of customer service is absolutely amazing. Numerous times the person who helped me recommended certain products, and those products could not have worked any better. They also call and check-in to see how all of the equipment is working. 42Street Photo is the best place to purchase your camera gear.

Date of experience: March 11, 2016
New York
1 review
0 helpful votes
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I bought a camera from 42nd street photo and am very happy

Date of experience: February 26, 2016
Virginia
1 review
0 helpful votes
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BEST Transaction ever!
February 20, 2016

Thank you for once again making my buying experience PERFECT! Thank you for the follow-up. It has ALWAYS been a fantastic purchase and shipping is Lightning FAST! I will be back! Thank You Again, Maria Absalom

Date of experience: February 20, 2016
North Carolina
1 review
0 helpful votes
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I'm super happy with my purchase from 42nd Street Photo.
The item was exactly as described and shipped very quickly and securely.
I'd definitely recommend them to others looking for excellent products, competitive pricing and great customer service.

Date of experience: February 19, 2016
Michigan
1 review
0 helpful votes
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Always timely
February 18, 2016

Over the years one thing has remained steady, the reliability of 42photo.com When I'm on a tight schedule, I know they will deliver quickly and on time. Keeps me coming back.

Date of experience: February 18, 2016
New Jersey
1 review
0 helpful votes
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Came in, knew what I wanted. No pressure sales. Very informative and super friendly staff. Honered online price with no questions asked. Would highly recommend to anyone.

Date of experience: February 9, 2016
New York
2 reviews
0 helpful votes
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Excellent service and pricing. Tony was great. Cant beat the price

Date of experience: February 5, 2016
New York
1 review
0 helpful votes
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Great service!
February 3, 2016

Really nice people, they were really helpful and even gave me a free umbrella!

Date of experience: February 3, 2016
New York
1 review
0 helpful votes
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Inviting
January 27, 2016

Gil was the first person I met. He met me with a smile and directed me right to the product I had inquired about. Then he made it possible for me to purchase it without any difficulty. He was a very friendly person

Date of experience: January 27, 2016
Delaware
1 review
1 helpful vote
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Help for D70
January 25, 2016

Adam was extremely helpful and informative in making my decision

Date of experience: January 25, 2016
Minnesota
1 review
0 helpful votes
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Great Experience
January 23, 2016

Product was delivered quickly. Great quality. Great customer service. Will do business again.

Date of experience: January 23, 2016
Illinois
1 review
3 helpful votes
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I was lied to
January 18, 2016

Adam told me that he would send an extra battery for the camera. That was four months ago. Apparently, I've been lied to.

Date of experience: January 18, 2016
New York
1 review
1 helpful vote
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Great deals
January 15, 2016

Thanks Adam for the great deal and suggestion on 16-300mm lens. Looking forward to do more shopping with you. Will recomend to my friends.

Date of experience: January 15, 2016

From the business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop 42nd Street Photo online 24/7 or visit our store on 5th Avenue between 35th&36th street for d...


42photo.com
New York, NY, United States