I ordered my prom dress from them and it came late. Once the dress arrived in the mail it was NOTHING like the photos posted on the website. I ordered a black lace top with and a separate bottom skirt with a leg slit. The top that was made out of lace was INCREDIBLY cheap. The attached bra was about as good as wearing a cardboard box over your chest, and the top did not match the measurements I had sent in, and was way too tight, but the attached bra was way too large. The bottom skirt was way too big around my waist, and did not match the photos. In the photos the skirt was not poofy at all, and the skirt I received was giant with multiple layers. The woman I emailed back and forth with REFUSED to give me a refund when the dress did not fit and was NOT suitable for my prom, despite emailing her pictures for proof that this dress was WAY OVER PRICED.
She was incredibly rude, and kept saying there was nothing wrong with the dress, and refused to give me my $170 I spent on the dress back.
Never seen such an unprofessional website and company. This company deserves negative ratings.
I ordered a dress and there are a few complications with the payment and my bank, but the customer support literally helped me within seconds!
Thank you so much for your support. :)
I'm so please to say that I was very happy with my service. Lisa was very helpful, and she always answer my email right away. Thanks again Lisa!
Thank you dear, Lisa was very happy to hear that her service satisfy you, she will sure do better in the future.
I Would Like To Say Thank You For Making My Prom A Success On Friday Night. The Quality Of Your Dress Was Very Useful. I Also Want To Thank You For The Fast Shipping
Thank you so much for your support and love the dress our workers made for you. :)
I found pretty amazing dresses here!
Their prom dresses are really beautiful!
They have so cool items and a lot of type of dresses!
Hi, thank you so much for loving our dresses. :)
It was an amazing dress. They had good customer service, it was on time. And also its good quality. I dont regret buying this dress one bit
HI Kaelyn, thank you so much love the dress our workers make for you
It's an amazing company, with an amazing products and all the staff it's so kind for everybody, I really recommended!
By Style Days
Hi Style, Thank you so much love our service. :)
You guys really do a good job with the dress i love it i would buy again because it looks like you guys really know how to work.
Hi Lauris, Thank you so much love the dress we made for you.
My dress fit perfectly, I loved everything about it! I would totally recommend this website, loved it thank you again!
Thank you so much for your support and love the dress our workers made for you. :)
My dress was made quickly, it was worth the money & also it looked just like the picture. The size was correct. I love everything about my dress.
Thank you so much for your support and love the dress our workers made. :)
Shop with lots of product variety and gorgeous dresses with great price. Its easy to access and easy to purchase :D
Hi Tammy, so much love shopping with our site. We will for sure make you a perfect dress.
I advice to all their site, beautiful dresses and great staff. Enjoy your shopping! They are waiting for you;-)
Hi Thank you so much love shopping with our site. We will for sure make you a perfect dress.
I don't have my dress it said ship date: 04/10/19 but it's two days after and still says the same thing
Fantastic dress with a little price. Each time I asked a question I was answered quickly.
Coul not be happier!
Hi Gold,
Thank you satisfied with our service, it's our honor to service you. Have a nice day.
Kind regards,
27dress.com
My order has arrived. I'm happy with the proom dress. All recommendations. Greetings dress, beautiful and very nice dress
Hi Ivana, Thank you so much for your support, and yes, we have lots of homecoming dresses. Our workers will make them perfect for our customers
THERE IS A 50/50 CHANCE YOU WILL GET WHAT YOU ORDER TO THOSE WHO ORDER WAS GOOD YOU MADE IT THROUGH THE SINK HOLE FOR THOSE WHO ORDER WAS UNSATISFACTORY 27DRESS THEY HAVE NO COMPASSION FOR THEIR MISTAKES. THEY TAKE YOUR HARD EARN MONEY AND BE GLAD ABOUT IT. THEIR PROFESSIONALISM IS 0 RATED THEY STRING YOU ALONG FOR AS LONG AS YOU DEAL WITH THEM (THEY EMAIL YOU ACTING LIKE THEY ARE CONCERNED BUT ALL ALONG PROCRASTINATING) AND LEAVE YOU HANGING (THEY STOP EMAILING YOU). I SAY THIS TO SAY THINK TWICE BEFORE ORDERING FROM THIS COMPANY. MONEY ISN'T EASY TO COME BY AND TO LOSE IT TO A FRAUD IS ALL TIME HIGH. THE COMPANY IS A CASINO THAT TAKES IN AND REFUSE TO GIVE YOU YOUR MONEY BACK EVENTHOUGH THE PRODUCT IS AT THEIR OWN MISTAKE. I GIVE THEM NO STAR DO NOT DESIRE ANY RECONGNITION AND STAND TO BE CRITICISE TO THE MOST HIGH. MY DAUGHTER ORDER A DRESS THAT SHE DIDN'T RECEIVE ON TIME IT CAME LATE AFTER THE PROM EMAIL THEM THEIR RESPONSE WAS ONCE WE GET DRESS BACK GET REFUND. THE DRESS IS IN CHINA AT CUSTOM HOLD COMPANY THEY REFUSING TO EXCEPT PACKAGE NOW WE ARE OUT OF OUR MONEY AND PLUS THEY HAVE THE DRESS IN CHINA. WE HAVE BEEN EMAILING ONE ANOTHER EVERY SINCE FEBRUARY AND NOW ITS JUNE. PLEASE THINK TWICE MAYBE THREE TIMES BEFORE DOING BUSINESS WITH A PACK OF THEIFS.
Hi, I am really sorry you had this experience on our website, can you send me your order number? I will send to our manager, we will help you solve the problem. :)
I really do love my dress, the only thing is my front wasn't as tight but i can get it altered for sure, Thanks again for my dress!
Hi Jashia, thank you love the dress our workers made for you.
I NEED OVERNIGHT SHIPPING PLEASE GET BACK TO ME THIS IS SO IMPORTANT I REALLY WANT THIS DRESS FOR PROM
This site isn't even worth one star! Dont buy from company! Fraud
Hi Wendy, Thank you so much love the dress our workers made, we are really happy you love it.
Shipping was fast, dress is great quality and friendly customer service! Highly recommend!
Answer: Hi, pls do not worry, our workers have more than 10 years of experience on making dress, we will make a perfect dress for you, and we have many customers order from us, most of them are happy with the dress they received, I can show you the photos our customers wear the dresses, do you wanna see?
Hi Miquela, I am really sorry for the problem we brought you. Can you pls send me your order number? I will check with our workers about your order and help you to solve the problem. Thanks