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1xbet

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Overview

1xbet has a rating of 3.2 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1xbet most frequently mention high odds. 1xbet ranks 66th among Sports Betting sites.

  • Service
    77
  • Value
    70
  • Shipping
    60
  • Returns
    61
  • Quality
    70

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 66.7%
Positive
18
Neutral
0
Negative
9
68
See all photos
How would you rate 1xbet?
Business's Favorite Review

“Popular bookie with a good betting options”

Tom J.
12/21/22

Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments - everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions

See full review
Top Positive Review

“Easy registration process”

Friedrich L.
7/20/22

Easy registration process - it took me less than a minute to create an account. User-friendly app - works really fast, but the installation of new version was a bit prolonged. High odds. A lot of gaming options. Fast payouts - never had a problem to receive my winning

Reviews (234)

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Reviews that mention popular keywords

support team (35) gaming account (22) customer service (19)
Thumbnail of user charlesb1988
1 review
0 helpful votes
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October 14th, 2021

1XBET is one of the best bookmakers I've ever dealt with. In over 6 years time I placed 1000s of bets with them. For me, who bets only on football, this is a great site. No issues with payouts, easy to keep to deposit limits and web site/mobile site is really easy. Surprised at the poor ratings to be fair

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Charles B.!

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

Thumbnail of user petero604
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
• Updated review

I was finally told what documents to provide and my account was unlocked. The reps on the review sites are quite effective. It's just sad that a client has to go to such extremes to be properly attended to.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Peter O.,

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant!

Best regards,
The 1xBet Support

Unreliable and Terrible Customer Service (Withdrawals)
May 21st, 2022
• Previous review

Been using the site for quite a while now and have not had any issues until I tried to make a withdrawal. Was referred to a very rude "security department" who keep requesting for cards that they are very much aware that I don't have and have never used. Even when I thought the issue was getting closed to being resolved, they took it back to square one like every single proof I'd provided that they asked for was irrelevant insofar as I did not provide the specific card they requested which they are very much aware I've never used. This back-and-forth became so exhausting that I eventually just stopped trying. The worst part is that I'm currently in Ukraine and they are aware of this.

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Thumbnail of user zahraddeens
1 review
1 helpful vote
  • Send Message
December 6th, 2020

The site has one of the best odds, the only problem is with them is slow payout especially 1xmalysia. It toke me days overall to withdraw my winning however overall satisfied with the site... and pls change your rule for bonus used you cant withdraw

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear ZAHRADDEEN S.,

Thank you for your review. Every opinion is important to us. If you have any questions or comments, please contact us via the next email - public. Relations(at)1xpartner.com. Use@ instead of (at). We will be happy to help you with any case

Best regards,
The 1xBet Support

Thumbnail of user shivaprasaday
1 review
0 helpful votes
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December 17th, 2021

They got our money and not credited to our 1x bet, They simply telling we need 3 hours, 1day like that and then they are not credited to our account. Even call, mail, chat support also they are not ready to give a reply.

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Shivaprasada Y.,

Thank for your review. To understand the whole situation, please describe your situation in more details to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and provide your client ID. We will surely check all the necessary information and get back to you with an answer

Thumbnail of user shabbara1
1 review
0 helpful votes
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November 5th, 2020

I was using my account and deposited some cash and started gambling and after that I won my bets and the next i was about withdraw some amount i needed but this happened i cant login to my account and so i decided to use forgot your password option and then I was not receiving password recovery email but after some time i was getting password recovery emails and then i did change my password and tried to login but still it's saying incorrect username and password and i want to know why this $#*! happening when i had money in my account? Because i am using this website for almost half a year this is pure $#*! i give 1 rating to this trash website scammers

My id is *******

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear shabbar a.,

Please specify did you contact the Support Service with your issue? It is a kindly technical problem that they could solve. Provide us with your country and we will check the information

Best regards,
The 1xBet Support

Thumbnail of user gwenevaa
1 review
0 helpful votes
  • Send Message
June 12th, 2022

Just one word to describe them and their sister platforms (melbet, 22bet etc), Scammers!
If you thinking of registering with them. DON'T! Especially if you are in Africa. They brazenly commit these crimes and get away with it. Thanks to corruption and bad governance.

As soon as you start winning, they start looking for the minutest reasons to block ur account and seize ur money (like going to ur past transactions to check if you have ever used a bank card that's not urs to fund ur account).

Presently, they know they're losing customers, that's why they have gone full-blown psychotic with advertising. If you reading this now— you ventured in and are now stuck with their crazy "contact security team and verification process" and you know, you have funded ur account with a card that's not urs, start counting ur losses.

Tip for consumers:
1xbet, melbet, 22bet are all different brands of the same company. I'm sure of these three being affiliated, cos I've used them, dunno about other lookalike platforms. It seems like they going bankrupt hence the reason for the brazen theft of customers’ hard earned funds. Stay away.

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Value
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Gweneva A.,

Thank for your review!

To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user apostadora
1 review
0 helpful votes
  • Send Message
December 6th, 2022

6 of 6 Results But they say i loss the bet because i dont say they gonna win in Penalties? When you make the Bet, the option say to choose who win the match in general. Not By Penals, Not In extra time. Only say who's gonna win? X1 OR X2 And I did it and win the bet, but they steal the money and change the rules so yeah. Dont bet in here, this is trash

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Apostador A.,

Thank for your review!

To understand all the situation, please describe your question in more details and provide your client ID and the bet slip number. We also kindly ask you to provide links to the sources that confirm the bet is a win. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user dhireshr
1 review
0 helpful votes
  • Send Message
April 9th, 2021

I have deposit a sum of 5000, but i got a notification in my 1xbet account that your deposit rejected by the operator, what to do now? I have mailed them on public. Relation
No reply
My account id *******
Where is my money, i thought its a genuine betting company... u broke my trust 1xbet
My uncle is dsp in delhi... i think i dont have a option i ll report him, and ll make them pay

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Dhiresh R.!

Thanks for your feedback. Now we are regarding your issue. As soon as we have new information, we'll answer you immediately

All the best,
The 1xBet Support

Thumbnail of user santoshu2
1 review
0 helpful votes
  • Send Message
October 12th, 2021

I made a deposit of 2000 on 10th October. It's already morethan 48hrs... but still they're not responding through mail... i called them nearly 10-15 times... every time they're wasting 10-15mins after that cancelling my call without giving any clarity... please don't trust this app... don't lost ur money... my gaming id *******

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear santosh u.,

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user mirzab18
1 review
0 helpful votes
  • Send Message
October 14th, 2021

I have been with reputable books like 888 and Betfair, for years, never had Any issue.
I made a micro deposit to test this site, and its really ridiculous how they treat their customers.
Verification process just seems like a deterant from You withdrawing money You won.And ppl doin it are plain obnoxious! Worst experiance ever, ill probably give up to withdraw the money, as its a small sum, but i Will warn the others STAY AWAY

Service
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Mirza B.!

Thank for your review. To understand all the situation, please specify your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user shivanagoudap
1 review
1 helpful vote
  • Send Message
December 21st, 2021

Here 1xbet call center is very wrost, they won't reply to your message or mails... I had a experience more then 5 time, when I bet on game after winning I have not recieved winning prize, even I loose I what bet also... so be careful... better choose different app instead of this... half an hour back they theft 1900rs from my account... also no rely from customer service team.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Shivanagouda,

Thank you for your feedback! In this case please consider writing to our 1xBet Official page - https://www.facebook.com/1xbet.ind/, where you can surely the get the help needed regarding your situation. Describe your situatiion fully there and provide your gaming ID.

All the best,

Thumbnail of user shivamd5
1 review
1 helpful vote
  • Send Message
April 22nd, 2021

They don't have any intrest in customer problems. Today morning i deposited money it was sucesfully transfered but till now it has not been credited in my account. What type of fraud app it is. I wrote several mail tried to contact them but no response from therir side. Worst app
Id--*******

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear shivam d.!

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

Best regards,
The 1xBet Support

Thumbnail of user rakibh16
1 review
0 helpful votes
  • Send Message
December 13th, 2021

I am totally fade up with 1xbet and its support teams are good for nothing. I have three deposit in pending. Its been like two months. I submitted all documents through email several times. This my third review in trustpilot and everytime i get feedback from them saying contact their support team but They have no intention to give our money back. I am trully tired of their lies. They are full of liers, cheaters.my id *******.

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Rakib H.,

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user luism1281
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

La aplicación móvil es muy conveniente y fácil de usar, lo que hace que las apuestas sean aún más divertidas. Recomiendo esta plataforma.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

¡Hola! Soy Alex, de 1xBet. Nos alegra saber que estás disfrutando de la emoción de las apuestas en vivo. ¡Estamos aquí para ofrecerte la mejor experiencia de juego posible! Que tengas éxito en todas tus apuestas. Atentamente, Alex, 1xBet

Thumbnail of user dilshada6
1 review
0 helpful votes
  • Send Message
January 18th, 2021

Very bad service actually i was request to withdrawal money from my 1xbet account. 18 days completed still my amount is not credit and costumer executive not taking seriously i would like to stop my betting on 1xbet no more playing

Service
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear dilshad a.,

Thank you for your review. Please specify all the details about your transaction (date, time and amount) to our email - public. Relations(at)1xpartner.com and provide us with your client ID. Use@ instead of (at). We will check all the information and back to you with the answer

Best regards,
The 1xBet Support

Thumbnail of user rakeshs106
1 review
1 helpful vote
  • Send Message
July 12th, 2021

My id. *******
Name. Rakesh singh
Hello sir i am having issue with withdrawal and live games. I have submitted all the documents to security team which they asked me for and it has been 12 days they r giving me same answer which is wait for a notification now i have no money on me and this is very worst situation for me during covid-19 i beg you for money i put all money in 1xbet pls work on my issue and resolve it asap i hope i will get a good news so thanks

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Rakesh s.!

Thank you for contacting us. To understand all situation, please describe your issue in more details to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID. We will definitely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user ajayj23
1 review
0 helpful votes
  • Send Message
October 16th, 2021

Hello,

Yesterday i had done with the payment of INR **** but yet not updated in my 1X bet wallet. Almost 24 hours are over but yet not updated third class application...
It's my humble request to all please do not download this application.

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Value
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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Ajay J.!

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user preciousa19
1 review
0 helpful votes
  • Send Message
October 26th, 2022

To all Nigerians beware!
1xbet is a ripper!
They allow you make deposits and place your bets without any issue but when it's time to withdraw to look for the flimsiest of excuse to block you and withhold everything you have made.
Don't let their ads fool you.
They are rippers.
They have done it to me.
They have done it to two of my friends as well. Beware!

Service
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Precious A.,

Thank for your review!

To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user vivenm
1 review
0 helpful votes
  • Send Message
October 14th, 2022
Verified purchase

Worst customer service, I have place a bet on Australia vs England stating josh buttler will be the highest run scorer. He scored highest run however the bet is not stelled yet. Customer service is robotic. My bet slip no is *******7111 and my account ID is *******. You can take 5 hours to settle a bet. We cant trust 1x bet

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Viven M.,

Thank you for your feedback.

In order to clarify all your questions about the bet slips, you should contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the bet slip numbers. We will check all the information and provide you with the answer there.

All the best,
1xBet Support

Thumbnail of user ronaldop7
1 review
2 helpful votes
  • Send Message
July 12th, 2021

In my experience, 1xBet is a good bookie. I made a bet on Italy's victory in the euro 2021 and my bet was won. I'm very glad, thanks to 1xbet for a fair game and high odds. I have been betting for several years now and this is my biggest victory.

P.S. I always use Astropay for payments and everything works fine, maybe this information will be useful

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Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Ronaldo P.!

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant

Best regards,
The 1xBet Support

Thumbnail of user carlosr1229
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

El streaming en vivo de eventos deportivos es de alta calidad y me permite disfrutar de mis partidos favoritos en tiempo real.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Muchas gracias por tu comentario positivo. Nos alegra saber que disfrutas de la alta calidad de nuestro streaming en vivo de eventos deportivos. Nuestro objetivo es ofrecerte la mejor experiencia posible, permitiéndote disfrutar de tus partidos favoritos en tiempo real.

Si tienes alguna otra sugerencia o pregunta, no dudes en contactarnos. Estamos aquí para ayudarte.

Saludos cordiales,
Alex, Equipo de 1xBet

Thumbnail of user martinh848
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

La variedad de deportes disponibles para apostar es impresionante. Siempre hay algo emocionante en lo que poner mi dinero.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Muchas gracias por su comentario. Nos alegra saber que encuentra impresionante la variedad de deportes disponibles para apostar en 1Xbet. Nos esforzamos por ofrecer una amplia gama de opciones para que siempre tenga algo emocionante en lo que poner su dinero.

Apreciamos su preferencia y continuaremos trabajando para brindarle la mejor experiencia de apuestas posible.

Atentamente,
El equipo de 1Xbet

Thumbnail of user fernandor255
1 review
0 helpful votes
  • Send Message
February 22nd, 2022

Scam company. Be carefull, search about it on internet. They request documents by postmail and they didn t catch the letters, this way they cant finish the id validation and we can t withdraw our money

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear fernando r.,

Thank for your review!

To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user paolom47
1 review
0 helpful votes
  • Send Message
July 21st, 2022

I am trying to withdraw my money but they won't let me access to my account. I had tried several times to get the SMS code and I NEVER get it. I tried contacting CS by messenger for help but they said "they can't do anything to contact the call back option" which I did, I requested a call back but never get the call.

I've been having issues with them since I first opened my account, first they didn't want to let me withdraw my money, requested tons of documents which I provided them with and finally could get some of my money back and now that I want to take the rest of it they won't let me access to MY own account.

Horrible experience. Wouldn't recommend them by any reason. They are hard to deal with, customer service don't do anything to help and they got my money. I want my money back!

Products used:
Their betting platform.

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Paolo M.,

Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID You will surely receive the help needed on this situation

All the best,
The 1xBet Support

Thumbnail of user marech
2 reviews
2 helpful votes
  • Send Message
May 17th, 2022

I'm newbie in betting and it's my first bookie. I started to bet only 3 months ago and for now I'm satisfied 1xbet. They provided to me good bonuses and great odds for events that I interested in. Sometimes I also play 1xcasino, there are many interesting games. I prefer classic games such as black jack or poker. So far 1xbet is a clear bookie for me

Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Marec H.,

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

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Thumbnail of user lxbets
IxBet S.
Sports Betting
Typically responds within 3 days
1XBET BETTING COMPANY – ONLINE SPORTS BETTING
1xBet is a reliable bookmaker that strives to create a long-term association with each customer. We guarantee a personal approach with your best interests in mind, easy payment methods and, what is most important, 100% payouts on all winning bets!
May luck never leave you!

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