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1outlets.com has a rating of 2.7 stars from 579 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1outlets.com most frequently mention credit card, total scam, and next day problems. 1outlets.com ranks 40th among Discount Shopping sites.
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No critical highlights yet
1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional. Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck. Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice. Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet. Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment. The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional.
Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck.
Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice.
Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet.
Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment.
The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
The local currency rate was listed 30% less than the price they charged. If you're even thinking about ordering with them check the price listed in small print at the bottom listed in SGD before completing the transaction. Then go to a currency conversion site and check what that works out to in your currency. If it's notably different then pay attention to all these negative reviews. After paying, they could not send the item. They then only issued in store credit (as per their refund policy) rather than refunding the credit card that made the order. I don't want anything else from them. Utter scam!
Tip for consumers:
The company lists free shipping but they never ship your order so there's no free shipping. In turn, I can't say how long their shipping time is as they don't ship. They only refund in store credit, which you can then use to order things you probably don't want that will also never arrive.
Products used:
I ordered 3d printer resin.
I have reason to believe that they have no intention to ship goods you ordered. When you ask for refund after they gave different reason of non delivery, they then said they will credit your account with them for your next purchase. When I requested refund to my credit card which they first debited, they agreed but nothing happened. I have been chasing for refund for over 2 months. This is a scam.
I lost more than 130 USD. I haven't got any product nor the refund. It's been 3 months. They are using bots to give positive reviews for themselves.
Tip for consumers:
This site is a scam. The positive reviews are fraud
Products used:
Never delivered. No refund
I wished I had read reviews before buying, I had everything happen that others have said, THEY WILL ONLY OFFER YOU A CREDIT on their site WHEN THEY DON'T SEND GOODS with lots of badly worded excuses as to why you haven't received it. It happened to me and I've noticed it happened to someone twelve times! I did manage to get a refund eventually after threatening a bad review if I didn't get a full refund.
Products used:
Vitamins
Awful experience! I placed an order in spring, was waiting for almost 2 month and it appeared that there are some issues with customs and it can not be delivered to my country
BUT even worse - I can not have refund to my payment card until autumn, so I decided to place another order and it went the same - can not deliver
And again I am struggling to get the money back already for one month - even no answers from shop
If you read this, DO NOT BUY ANYTHING HERE, DON'T EVEN THINK ABOUT IT, IT'S A SCAM. I bought a couple of discontinued items in my country, Spain, and when a few days before delivery I received an email explaining that due to a bureaucratic issue between both countries, legislative logistical issues, my order could not be shipped. I requested a refund to my credit card and they accepted, claiming that it would take up to 30 days to see the refunded amount. They suggested giving me credit on another product and I declined. The first few days I received a response to my emails, but when I threatened to report the issue through my bank's insurance, they then cut off communication. I have not heard from them for 2 months. I see the credit in my account at 1OUTLETS but I know that even if I try to spend it on another product, the same thing would happen again, the product would NEVER be sent. I have seen other users comment the same thing. I am currently trying to get the money back through my bank's credit card insurance. I wish I would have read reviews like this in time and saved myself this big upset. I spent 88 EUR.
I can confirm this 1outlet is 100% a scam company,
They won't send the item to you,
And they won't refund the money to you,
They only will told you to wait.
Wait 1 month, 3 month, 6 month, 1 year,
They will keep delay it until you lost your patience.
But i don't understand why this company still can running his business in singapore more than 5 years.
Is singapore government allow scammer doing business in his country?
Got scammed. Bought perfumes, the waiting period was 3 months to receive. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.
Products used:
None - because i did not receive it
Do NOT do business with them, you WILL lose your money! The worst online shopping experience of my life. They scam, take your money and mislead you, playing for time! Once you have paid the fun starts, they never can ship what you order and they never refund you your money. They give you an in-store credit and the same cycle starts. After 72 e-mails I have given up and written the money off.
Products used:
Nothing, I did not receive anything.
I have order more than 10 items within a year, but disappointed than they cancel 95% of my order with the nonsense reasons that the item is out of stock whereby I have the items is actually in stock? I have feedback to them about my disappointment but they don't care. They also promised to replace my orders with same brand and same quality but from different company. I was happy with their arrangement but in fact they just kidding. At the end, they still cancel my order and refund to me. I felt very very very dissatisfied and unhappy with the way they handle my case. They even told me that I items been lost in their warehouse. What a nonsense reasons!
I placed an order on 03/12/2023. After confirming my order, the delivery time has changed. So I made a request to cancel my order the same day. I asked for a refund and since (06/21/2023) nothing! At first they send me emails telling me that the refund times took up to 30 days and now no response from them. I am shocked at their dishonesty!
Products used:
Whey proteins
It's a scam! They first start with fast replies and keep reminding you your package is coming until they try to contact you just to tell you your package is lost and you never get a refund, only store credit. But every time I re-ordered, the package never came and is suddenly not allowed in my country, which is not true btw.
I've tried contacting them to make this right amd to get the order I paid for, but they just vanished and stopped replying and never bothered to help me about anything.
Tip for consumers:
Never order off of 1Outlets.com, it's a scam.
Products used:
None. It never came. The product I ordered and was supposed to get was called Scrub Daddy (cleaning supplies, a couple of sponges)
Absolute scammers. You will be responded by bots. And never get you money back. Strange such scammers still exist in a modern world and continue to cheat people after so many confirmed fraudulent cases. I guess the problem is no one is spending enough to justify the effort needed to chase and sue them. Very innovative cheaters.
Its a scam.
Never order to this company. My order last Jan. 2023, didn't arrive and told me they'll refund it and they are giving me credit in there shop. Looks like a complete scam to me, take the order then say can't deliver but do not refund. Stay away!
Tip for consumers:
They will cancel your order saying that they can't deliver and will not refund your money.
It's a scam and you will not get your money back. Avoid it all together. Go to amazon its the best online retailer
Products used:
I did not receive my purchase
It took awhile for my order to arrived. When they arrived, it was a wrong products. So I was disappointed and I don't plan to buy again from the place.
Be careful!
I have placed an order with them this year, 29th June 2019. Till now (November 25th), not all ordered and paid goods (80%) have arrived. After issuing a complain, a refund for the 8 missing items was communicated after a long back and forth.
Same issue, so far no refund has been received and no evidence has been provided that a actual refund effort has been made. The refund amount is about USD 200!
The entire experience was a nightmare. I strongly suggest not to place any order with this company. Appears like that they don't keep stock or have a poor choice of merchants. Worst customer experience ever.
Best regards,
CL - Hong Hong
Its a scam. Never order to this company. Placed order for hundreds of dollars in november 2022. They said they could not deliver the goods I ordered, and that I would get a refund. Now, 6 months later, I still have not received anything. I can confirm other peoples rating that it is a complete scam. You do wisely to stay away!
Products used:
Never received any products.
Total scam! I ordered an item and after 2 months of waiting they said it could not be sent to NZ. They do not refund but give store credit. I ordered 5 other items (separately) and each time they led me along with months and finally said that the item would not be allowed in the country due to customs (totally incorrect btw). They do not give refunds. I have wasted my time and my money
Tip for consumers:
don't, it's a scam
Products used:
none, nothing was sent
Please do yourselves a massive favor and find another online website to do your shopping. THIS COMPANY IS NOT TRUSTWORTHY
I Ordered goods worth USD90+ in December 2019 and was immediately sent an email stating the merchant could not fulfill and my order was cancelled with a promise of a full refund in 30 working days. This is March 2020 and after numerous emails asking for my refund, I have been fobbed off and ignored and I still have not received a single cent of MY money back. And it seems I am not their only victim.
DO NOT GIVE THEM YOUR MONEY! Scam website! YOU HAVE BEEN WARNED!
It can't refund to real money but only credit in its website. And you can never spend the credit as they have many excuses making you never receiving the goods, like no stock, can't deliver to your country, etc. Don't waste your time and money.
Tip for consumers:
Black Shop
Products used:
Nothing delivered
The order needs to be cancelled due to failure to provide goods. In April, I was informed that the refund has been made, and I still have n't received the refund today. I want to check it, but I have not received any reply.
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