I ordered an item, they acknowledged my order, charged my account. Then about 10 minutes later canceled the order. Said it would be 7-10 days to process a refund. They don't respond to emails, called them and they said they would contract me in 3 days. That was 10 days ago, and still nothing. I am in the process of filing a dispute with my bank, and my consider going to Singapore to file a police report. This is clearly theft and someone needs to be held accountable.