• 1ClickPrint

Overview

1ClickPrint has a rating of 2.51 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1ClickPrint most frequently mention customer service problems. 1ClickPrint ranks 123rd among Photo Printing sites.

  • Service
    8
  • Value
    5
  • Shipping
    7
  • Returns
    4
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have NEVER experienced such appalling Customer Service.
  • You will not receive your order and if you do then thats just lucky for you.
How would you rate 1ClickPrint?
Top Positive Review

“Great level of service”

Jessica T.
7/5/18

Fantastic level of service. Really liked my prints. I was over the moon for the price. Definitely will use again

Top Critical Review

“Not as Advertised”

John S.
8/4/23

As I have already said this is not as it was described on your advert on Facebook. The term used to describe what I was buying was (Premium Canvas) Not MDF frame with Polycotton. If that was what your advert said I certainly would not have bothered ad you can buy that cheap fake canvas from Groupon for about £8:99. I am not happy with your product and again I am asking for my money back. It is not right to con people like this. I have just read some of your 1-star reviews, I think you need to listen to your customers. Forget the thousands of happy customers you say you have and concentrate on the people who are not happy. Remember they are the people who keep you in business. Your replies to the honest opinions that everyone is entitled to. Seems a bit aggressive. I await my refund. Many thanks

Reviews (61)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) order (38) delivery date (4)
Thumbnail of user jessicat173
1 review
1 helpful vote
July 5th, 2018

Fantastic level of service. Really liked my prints. I was over the moon for the price. Definitely will use again

Thumbnail of user joanns78
1 review
0 helpful votes
December 10th, 2018

7 out of 10 I ordered were perfect 1 blurry and 2 got lost in the mail. Customer service was very accommodating and I'm waiting for a reissue.

Thumbnail of user dominich26
1 review
0 helpful votes
July 5th, 2018

Arrived on time and my canvas looks amazing! It's well made and the print is really good. So glad I made an order!

Thumbnail of user jenniferl188
4 reviews
8 helpful votes
December 9th, 2019

I ordered two customized canvas for my friends as their birthday presents. I wasn't expecting much because I bought it at their promotion rate but It was the exact quality of the photo I have uploaded to their database. It was delivered withing 2 weeks like they promised.

Thumbnail of user davidp331
1 review
0 helpful votes
April 27th, 2017

What an amazing company, called up with an issue regarding one of my prints they where quick to resolve the issue and send out replacement. Great customer service and fantastic quality and price can not be beaten. All my future business will be with them and i would recommend them to anyone.

Thumbnail of user lukel47
1 review
1 helpful vote
July 4th, 2018

Got my order today In perfect order!
Would highly recommend 1click print really fast service no issues with the order what so ever!

Thumbnail of user aarone52
1 review
1 helpful vote
July 4th, 2018

Just recieved my first ever order from One Click. Am so happy. Superb quality and value for money best on the market

Thumbnail of user anitas112
1 review
1 helpful vote
June 28th, 2018

Great photo prints at a good price.
No problems re canvas print... brilliant for the price.

Would be good to develop better feedback re delivery... expected duration.

Thumbnail of user tyroneg13
1 review
0 helpful votes
July 4th, 2018

Arrived on time, Bought a varity of things and was all perfect, Was for my mothers birthday, Would recommend too anybody who is looking for a cheap reliable site.

Thumbnail of user chrisn172
1 review
0 helpful votes
July 4th, 2018

Fantastic pictures and all other products well happy deffo get in some more good I really enjoyed all my products

Thumbnail of user scottm514
1 review
1 helpful vote
July 5th, 2018

Amazing products great communication nothing bad to say very satisfied with my order perfect outcome

Thumbnail of user jona112
1 review
0 helpful votes
July 4th, 2018

I cant how much they helped me out rushing through my mums birthday present. Amazing levels of service. Ross especially was spot on

Thumbnail of user martynaz
1 review
0 helpful votes
July 5th, 2018

Very happy with my order, amazing quality of products and delivery on time, I'd really recommend them.

Thumbnail of user nathant61
1 review
0 helpful votes
July 4th, 2018

Everything about the service was fantastic, easy to use website, fast delivery and most importantly an amazing canvas for my wall!

Thumbnail of user nickyp6
1 review
2 helpful votes
June 12th, 2017

Just taken delivery of 3 large photo boards and they are fantastic, quality is amazing can not believe they were so cheap for such great quality product.
Have had several things done through 1click and you have never let me down.
All have been amazing. Thanks quys

Thumbnail of user kasiaw2
1 review
0 helpful votes
July 5th, 2018

Gorąco polecam! Doskonała jakość oraz przemiła obsługa klienta. Zamówienia przychodzą na czas i są cudne.

Thumbnail of user annp48
1 review
1 helpful vote
December 1st, 2016

Ordered the largest canvas they do.
Amazing quality and only took ten days!
Excellent service. BUT I'm still waiting on some prints I ordered.
Still love my canvas

Thumbnail of user leahl19
1 review
0 helpful votes
December 22nd, 2016

I ordered 3 photo blocks. Very impressed with them. They came on the date that it said which I am very pleased about as they are Christmas gifts. Absolutely love them and family they are for will do too. Thanks so much.
Regards Leah

Thumbnail of user janej63
1 review
0 helpful votes
December 15th, 2016

Thank you 1click very pleased with my canvas very fast delivery fantastic quality great customer service answered all my questions within a day definitely will use 1click again *****

Thumbnail of user paulw63
1 review
2 helpful votes
March 18th, 2014

My canvas prints have arrived today, 2 small and 1 large. Not sure why they have arrived as separate deliveries but hey there here. Ordered on 5th march so just under two weeks which i didn't think was bad. I did notice they offer a express service but i wasn't in any rush.

Print quality is great, for the money i really can't complain.

Thumbnail of user jamesj56
2 reviews
5 helpful votes
February 20th, 2014

Ordered a set of floties for my girlfriends birthday present, she has a new flat and bare walls so i hope she appreciates this more than the perfume i was going to get her. I have to say there really great, ordered and arrived in about a week so no issues there. She now has five pictures of me to look at on lonely nights.

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From the business

Your photos on highest quality, handmade canvas prints, acrylic and more. Wall art, photo blocks all handmade in our own factory and delivered to your door.

Company Representative

Thumbnail of user jamiet74
Jamie T.
Typically does not respond to reviews

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