business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
California
2 reviews
0 helpful votes
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Excellent Customer Service
April 14, 2022

My husband's CPAP mask broke prior to a trip to Kentucky. We couldn't obtain one from the VA before he was scheduled to leave and we couldn't find them locally. I ordered two from 1800CPAP and they were here in three days without paying for expedited shipping. They were exactly as described, a perfect fit, reasonably priced and probably life-saving. Thank you! We will purchase again from you. You ROCK!

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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It arrived accordingly
April 14, 2022

It was a good experience and efficiently done. Arrived at the scheduled date.

Date of experience: April 14, 2022
Pennsylvania
1 review
0 helpful votes
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Pleased
April 14, 2022

Wish it could have been less expensive but got what I ordered very quickly.

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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All Positive!
April 14, 2022

I recently was diagnosed with sleep apnea and found that most suppliers (locally and on the internet) would have to wait-list an order for a ResMed AirSense 11 machine. However, I found that the 1800CPAP.COM Company had a few refurbished machines available immediately, so I ordered one. In less than a week I received and set-up the machine. Everything went very smoothly. I am thankfully amazed at how quiet this system is!

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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Outstanding
April 14, 2022

The best webbing I have had. I have bought webbing from Amazon and many other places. These are beyon an doubt the best. They last much longer. Just need to wash them once weekly. These survived being washed the best also.

Date of experience: April 14, 2022
Illinois
1 review
0 helpful votes
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Excellent Service
April 14, 2022

The service and mask was excellent. Quick delivery. Mask fit just right and good quality.

Date of experience: April 14, 2022
Massachusetts
1 review
0 helpful votes
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Timley deliveries, organized website
April 14, 2022

The only negative was being out of stock on disposable filters

Date of experience: April 14, 2022
Ohio
2 reviews
0 helpful votes
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Good stuff!
April 14, 2022

Fast shipping and well packaged! No problems with the order, and I received it well ahead of their estimated delivery date. Thank you!

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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Great service
April 14, 2022

Items that were ordered were received as expected.

Date of experience: April 14, 2022
AE
1 review
0 helpful votes
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CPAP tubing and Headset ResMed 10
May 14, 2022

The delivery was overly complicated. I was out of the country, and it was bungled by the FedEx, who panicked me by telling me if I did not contact them within a few days the shipment would be returned. All in all, the delivery experience was brutal.If they had double checked their number, they would have saved me a panicked evening trying to scramble for friends to contact FedEx when they wouldn't pick up the phone. Ended up emailing them, and it was just the worst, had to talk to the supervisor.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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Great customer service
April 14, 2022

Outstanding customer service - went above and beyond!

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Quick delivery
April 14, 2022

Placed order received in a few days time. Like the quick response. Great competitive pricing and no issues. Will order again. Thanks

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Very satisfied.
April 14, 2022

I appreciated the ease of ordering. My mask was shipped quickly and fit like a dream.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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Cost way more than expected.
May 14, 2022

The price is in US dollars and that is not made clear and is not converted at the cashier so I assumed it was going to cost what the total said. (About $135) Instead, it was converted by my credit card so cost more like $175. Then at delivery they needed to collect $6 GST which has never ever happened before for any of my 100's of deliveries from various sites. The delivery company then charged me $10 just to collect the $6 GST so my $135 purchase actually cost me about $190.

Felt totally ripped off!

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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Knowledge and Service
April 14, 2022

I've ordered several times with 1800CPAP.COM and always had a great experience with customer service and the knowledge of the representetive.

Date of experience: April 14, 2022
Texas
2 reviews
0 helpful votes
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Great service and expedited delivery.
April 14, 2022

Great experience with ordering and receiving the product in a timely manner.

Date of experience: April 14, 2022
Georgia
1 review
0 helpful votes
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Perfect! Fast delivery
April 14, 2022

I received just what I wanted in a very timely manner

Date of experience: April 14, 2022
Illinois
1 review
0 helpful votes
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Best mask ever
April 14, 2022

I love this mask. I have ordered 3 times now. Great deal.

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
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Great product
April 14, 2022

Delivered as promised; the products were very useful

Date of experience: April 14, 2022
Kentucky
1 review
0 helpful votes
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Good selection, speedy delivery
April 14, 2022

Good selection, speedy delivery. The had the equipment I was looking for at a fair price.

Date of experience: April 14, 2022