We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
Good service. Right products Have had good experience with your business
I paid extra money for overnight I didn't get in the mail to 4 days later I could have put in a regular mail and get that
Great having this location so close to home to be able to place the order online and pick up an hour or two later at their main location in Landen.
Always friendly staff and always what I need in stock.
Great support from the Ashley at 1800 CPAP to help me find a unit to fit my machine. Using the ozone cleaner is much easier than soap and water. I also feel more confident that the ozone unit does a better job of eliminating bacteria. Really nice that it has a built in battery so it can operate from anywhere. My Resmed hose, mask and and water chamber fit easy inside the bag. Only downside is that there is a lingering ozone smell in the line for a day or so. Also the ozone bag/filter need to be replaced every 90 days which is common for these units.
The delivery is very fast and the products are authentic.
Quick service at a reasonable price. I would use again.
Everything went as expected. No surprises. Unlike this site (sitejabber), which is quite annoying. You guys need to hire some competent Web developers.
Very helpful with ordering correct supplies for my husband's machine. Supplies arrived very quickly.
Has been ordering from you for almost two years and always receive my order on time and as requested. Thank you!
Same time you have to give your old customer a discount voucher.
All in all your item i love
Thank you
The site is very easy to use and I was able to get my husband's CPAP supplies with no problem. Will be using again. Thanks so much for the fast shipping and quality products!
Received order quickly very happy will use your service again.
Been using this mask since it was introduced, very comfortable.
Overall good experience. Will order again in the near future.
Very simple order process and quick delivery to my home.
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com