• 125west

Overview

125west has a rating of 1.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. 125west ranks 194th among Kitchen sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate 125west?
Top Positive Review

“Bought a pool shower”

Eric P.
7/31/13

Bought a pool shower. Wasn'texactly the one I had wanted but it turned out pretty well in the end. Their customer service was friendly and although I might have been able to find the same product for cheaper elsewhere I felt confident 125west would take care of things if I wasn't happy.

Top Critical Review

“Awful”

Elena P.
3/24/17

08.03.2017 from my credit card 240 dollars was written off twice on an unformed order. I wrote about it to the site and asked to return my money to the card. No answer, no return. Do not contact this company.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user elenap32
1 review
1 helpful vote
March 24th, 2017

08.03.2017 from my credit card 240 dollars was written off twice on an unformed order. I wrote about it to the site and asked to return my money to the card. No answer, no return. Do not contact this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user philw37
Phil W. – 125west Rep

There has been no order placed on our site from this customer name, nor has there been an order place for the amount of $240. The emails received originated from a Russian email address, and from our assessment appeared to be a fraudulent attempt to get money from us, by threatening to post negative reviews if we did not "return" their $240.

Thumbnail of user jamiet11
1 review
3 helpful votes
January 14th, 2014

Horrible! Took over a month to get a simple product. Their customer service is horrible. They don't return calls or emails. There are many on-line sites that offer similar products. I recommend saving yourself a headache and shop elsewhere.

Thumbnail of user hm17
1 review
3 helpful votes
September 22nd, 2013

I ordered flat ware. It says I paid for shipping but no shipping updates or anything it has been three weeks. No answers to emails

They have basically taken my money and no product

Now they have my credit card number

Please don't ever buy from this place. They are theives

Thumbnail of user ericp16
1 review
2 helpful votes
July 31st, 2013

Bought a pool shower. Wasn'texactly the one I had wanted but it turned out pretty well in the end. Their customer service was friendly and although I might have been able to find the same product for cheaper elsewhere I felt confident 125west would take care of things if I wasn't happy.

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From the business

125west.com has always been known for offering a wide variety of beautiful products for the home since 1999.

Company Representative

Thumbnail of user philw37
Phil W.

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