Zulily Questions & Answers

4,538 reviews

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Here’s what consumers have asked with answers from Zulily staff and previous consumers.

194 questions answered

25% answered in 1 day

Question:

How can you find out what brand the item is? it would really help me to know what kind of quality i am getting.

Question:

Need to send back order wrong size how do i do that

Question:

What happened to the website? this morning when i tried to login i received an error message that website is not available

Question:

There are often two prices listed with an item. one price, the higher one, is crossed out with the discounted price posted next to it. so i think i am going to get charged the discounted price, but when i proceed to checkout, the price that is showing in my cart is still the higher price. i have not bought several items because this is what happens all the time now. would someone please tell me why? There are often two prices listed with an item. one price, the higher one, is crossed out with the discounted price posted next to it. so i think i am going to get charged the discounted price, but when i proceed to checkout, the price that is showing in my cart is still the higher price. i have not bought several items because this is what happens all the time now. would someone please tell me why?

Answer:

What I think - don't do business with them. If you read the reviews there are an over abundance of dissatisfied customers. If you ask me they are crooks or they would offer to return your money if you are not satisfied. My main concern is the fraudulent advertising of their items and the state doesn't do anything about it. Never again for me will I order anything from them.

By Peggy U. over a year old

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Question:

They have an office in the states but the clothing comes from china! They have an office in the states but the clothing comes from china!

Answer:

Yes most of their clothes are from other countries l

By Marjorie H. over a year old

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Question:

Does the orders get lost, and what you get is so cheaply made? Does the orders get lost, and what you get is so cheaply made?

Answer:

I haven't had any orders get lost and I use two separate addresses. Some of the items are cheap. They have higher end items though.

By Amanda N. over a year old

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How long does shipping take?
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Zulily Questions & Answers

How can you find out what brand the item is? it would really help me to know what kind of quality i am getting.

Need to send back order wrong size how do i do that

What happened to the website? this morning when i tried to login i received an error message that website is not available

They have an office in the states but the clothing comes from china! They have an office in the states but the clothing comes from china!

Does the orders get lost, and what you get is so cheaply made? Does the orders get lost, and what you get is so cheaply made?

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