Im wondering if you have ever read the policies of the site? "This item is not return eligible", what does that mean? It means no returns, "This item is return eligible (see details)" this means that it is return eligible and the see details means that there are retrictions, you better click the link to read them.
Its not rocket science.
When you place an order with zulily, they get that item from the mfg, that process takes 12-16 days, then another 2-6 business days to get to the customer... again, not rocket science. Policies are clear, but frankly 99% of the complaints here are invalid because you dont read! They have their good points and bad but if you read the policies they are spot on.

I must have 'sinned' in the eyes of Zulily as I haven't received mail from them since making comment on this site. I think what I have said was a bit too 'near the bone'. I understand their return policy is difficult.

I called and asked if I could return my purchases (two tops) and was told that Zulily has a No Returns policy.

I have no idea.