How do I get in touch with you guys with a question about an order? Your e-mail address comes back as undeliverable, and the phone rings once and then goes to busy. Yet I keep getting e-mails and pop-ups asking me to order more stuff!

Question

Zulily Questions & Answers

4,538 reviews

386 questions & answers

Ask a question See all questions

How do I get in touch with you guys with a question about an order? Your e-mail address comes back as undeliverable, and the phone rings once and then goes to busy. Yet I keep getting e-mails and pop-ups asking me to order more stuff!

asked by Diane W. on 11/17/15

5 Answers

Add your answer

Ask a question

Get answers from the Zulily staff and other customers.

Michaele W. · Answer 1 · 2019-10-23T04:21Z

Michaele W.

on 10/23/19

You have to email service@ zulily, i never have a problem calling or emailing and receive immediate responses

Helpful (0)

Melinda G. · Answer 2 · 2015-11-17T09:48Z

Melinda G.

on 11/17/15

I have always emailed them and they usually get back quickly. Make sure to use their contact us link.

Helpful (0)

indriani h. · Answer 3 · 2015-11-17T05:42Z

indriani h.

on 11/17/15

I called and wrote an e-mail plus sent photos of the broken product received but the merchant did not want to replace and be responsible of the products. I will NOT order from Zulily anymore!

Helpful (0)

Kathy M. · Answer 4 · 2015-11-17T05:39Z

Kathy M.

on 11/17/15

I recommend you call them because from reading other posts, you get faster response.

(877) 779-5615 or (888) 826-6564

mailto:service@zulily.com

Helpful (0)

James G. · Answer 5 · 2015-11-17T05:07Z

James G.

on 11/17/15

Don't know what is wrong!

Helpful (0)

Zulily Questions & Answers

How do I get in touch with you guys with a question about an order? Your e-mail address comes back as undeliverable, and the phone rings once and then goes to busy. Yet I keep getting e-mails and pop-ups asking me to order more stuff!

Add your answer

More questions about Zulily

Ask a question